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Salesforce Business Analyst Jobs (NOW HIRING)

FormativGroup

Salesforce Business Analyst

New York, NY

$100K - $120K/yr

Summary As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions. Our Salesforce Business Analysts wear many hats on their ...

ACI Infotech

Salesforce Business Analyst

Salesfore Business Analyst Duration: Full Time / Long Term Contract - W2 Location: Remote Responsibilities: • Conduct requirements definition for Salesforce solutions • Conduct project planning ...

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How much do salesforce business analyst jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for salesforce business analyst in the United States is $58.01, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce Business Analyst, and why are they important?

To thrive as a Salesforce Business Analyst, you need strong analytical skills, a solid understanding of Salesforce CRM, and experience in business process mapping, typically supported by a relevant degree or Salesforce certifications. Familiarity with Salesforce tools like Sales Cloud, Service Cloud, and reporting dashboards, as well as proficiency with data migration and integration systems, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help drive successful project outcomes and user adoption. These competencies ensure effective translation of business requirements into Salesforce solutions that optimize performance and maximize ROI.

How does a Salesforce Business Analyst typically collaborate with stakeholders to define project requirements?

A Salesforce Business Analyst works closely with stakeholders across departments—such as sales, marketing, and customer support—to gather and analyze business needs. This usually involves conducting interviews, hosting workshops, and facilitating requirement-gathering sessions to ensure a thorough understanding of current processes and desired outcomes. The analyst then translates these requirements into detailed documentation, often working with Salesforce administrators and developers to ensure technical feasibility. Regular communication and feedback loops with stakeholders are essential to manage expectations and deliver effective solutions.

What is the difference between Salesforce Business Analyst vs Salesforce Functional Consultant?

AspectSalesforce Business AnalystSalesforce Functional Consultant
CertificationsSalesforce Certified Business Analyst, Salesforce AdministratorSalesforce Certified Consultant, Salesforce Administrator
Work EnvironmentAnalyzes business needs, gathers requirements, collaborates with stakeholdersConfigures Salesforce solutions, implements features, supports deployment
Employer & Industry UsageUsed across industries for process analysis and requirement gatheringUsed in Salesforce implementation projects, often in consulting firms

The Salesforce Business Analyst primarily focuses on understanding business needs, gathering requirements, and bridging the gap between stakeholders and technical teams. In contrast, the Salesforce Functional Consultant is more involved in configuring and customizing Salesforce solutions based on those requirements. Both roles require similar certifications and often work together during Salesforce projects, but their core responsibilities differ in analysis versus implementation.

What are Salesforce Business Analysts?

Salesforce Business Analysts are professionals who bridge the gap between business needs and Salesforce technology solutions. They work with stakeholders to gather and analyze business requirements, translate those needs into functional Salesforce features, and ensure the platform is optimized for the organization's goals. Their responsibilities often include process mapping, creating documentation, facilitating communication between technical and non-technical teams, and supporting user adoption. Salesforce Business Analysts play a key role in implementing and improving CRM solutions to drive business success.

What Does a Salesforce Business Analyst Do?

A Salesforce business analyst uses the proprietary Salesforce software to provide business and information solutions and cloud computing services to customers. As a Salesforce business analyst, your duties include analyzing customers’ cloud storage needs and providing an assessment of the most appropriate products for the customer to use. You are responsible for writing reports and creating documentation for the client, as well as reporting to the project manager about issues related to the implementation or maintenance of cloud systems.

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Salesforce Business Analyst jobs near you

Salesforce Business Analyst

Big Joe Forklifts

De Forest, WI • On-site

Other

Posted 4 days ago

Job description

Salesforce Business Analyst

Madison ·Full-Time

Department: Information Technology

Reports To: Vice President, IT & EP OEM Parts

Location: Madison, WI

Role Summary

The Salesforce Business Analyst serves as the bridge between business stakeholders and the technical Salesforce team. This person is responsible for understanding business needs, translating them into clear requirements, and delivering solutions through declarative (no-code) configuration. The role is stakeholder-facing and ensures the team is building the right solutions to solve real business problems.

Key Responsibilities

  • Gather, document, and prioritize business requirements from stakeholders across departments.
  • Translate business needs into clear user stories, functional specifications, and acceptance criteria.
  • Map and document existing and future-state business processes.
  • Configure Salesforce using declarative tools: flows, validation rules, page layouts, custom fields and objects, reports, and dashboards.
  • Coordinate and lead User Acceptance Testing (UAT), including writing test scripts and managing stakeholder sign-off.
  • Partner with the Salesforce Developer to scope and hand off requirements that need custom code.
  • Provide day-to-day end-user support, troubleshooting, and training.
  • Maintain documentation, data quality standards, and release notes.
  • Support project planning, enhancements, and ongoing system improvements.

Required Qualifications

  • 3+ years of experience as a Salesforce Business Analyst or Administrator.
  • Salesforce Administrator certification (ADM-201) required.
  • Strong knowledge of declarative Salesforce configuration (Flow, reports, dashboards, security model).
  • Proven ability to gather requirements and communicate with non-technical stakeholders.
  • Excellent written and verbal communication skills.
  • Experience with UAT, process mapping, and documentation.

Preferred Qualifications

  • Salesforce Business Analyst or Advanced Administrator certification.
  • Experience with Agile/Scrum delivery methodologies.
  • Familiarity with Sales Cloud and/or Service Cloud.
  • Experience coordinating work with offshore development teams.


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