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Salesforce Business Analyst Jobs (NOW HIRING)

Guidehouse

Salesforce Business Analyst

San Antonio, TX · On-site

None Guidehouse is seeking a Salesforce Business Analyst to support break/fix operations and incremental enhancements for an existing Salesforce org. This role focuses on incident triage, root-cause ...

CoreSphere LLC

Salesforce Business Analyst

Senior Salesforce Business Analyst Position Summary The Senior Salesforce Business Analyst is a key member of the Salesforce delivery team, responsible for supporting, enhancing, and optimizing ...

Cytek Biosciences

Salesforce Business Analyst

Fremont, CA · On-site

$114K - $142K/yr

Salesforce Business Analyst Full Time Fremont, CA, US 3 days ago Requisition ID: 1162 Salary Range: $114,000.00 To $142,000.00 Annually The Salesforce Business Analyst will serve as the global ...

Yudrio, Inc

Salesforce Business Analyst

Washington, DC · On-site

Salesforce Business Analyst Location: Washington, D.C. (Hybrid - On-site 3 days/week) Overview: We are seeking a highly collaborative Salesforce Business Analyst with a strong foundation in Agile ...

Cognizant

Salesforce Business Analyst

Washington, DC · On-site

Salesforce Business Analyst As a Salesforce Business Analyst , you will make an impact by translating banking and financial services requirements into scalable Salesforce FSC solutions. You will work ...

New

Yudrio, Inc

Salesforce Business Analyst

Columbia, WA · Hybrid

Salesforce Business Analyst Location: Washington, D.C. (Hybrid - On-site 3 days/week) Overview: We are seeking a highly collaborative Salesforce Business Analyst with a strong foundation in Agile ...

ClifyX

SFDC Business Analyst

Hoboken, NJ · On-site

ClifyX is a company seeking an SFDC Business Analyst to manage Salesforce configurations and integrations. The role requires expertise in reports and dashboards as well as knowledge of the insurance ...

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Salesforce Business Analyst information

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How much do salesforce business analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for salesforce business analyst in the United States is $58.01, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $67.31 per hour, depending on experience, location, and employer.

What is a Salesforce Business Analyst?

Salesforce Business Analysts are professionals who bridge the gap between business needs and Salesforce technology solutions. They work with stakeholders to gather and analyze business requirements, translate those needs into functional Salesforce features, and ensure the platform is optimized for the organization's goals. Their responsibilities often include process mapping, creating documentation, facilitating communication between technical and non-technical teams, and supporting user adoption. Salesforce Business Analysts play a key role in implementing and improving CRM solutions to drive business success.

What does a Salesforce Business Analyst do?

A Salesforce business analyst uses the proprietary Salesforce software to provide business and information solutions and cloud computing services to customers. As a Salesforce business analyst, your duties include analyzing customers’ cloud storage needs and providing an assessment of the most appropriate products for the customer to use. You are responsible for writing reports and creating documentation for the client, as well as reporting to the project manager about issues related to the implementation or maintenance of cloud systems.

How does a Salesforce Business Analyst typically collaborate with stakeholders to define project requirements?

A Salesforce Business Analyst works closely with stakeholders across departments—such as sales, marketing, and customer support—to gather and analyze business needs. This usually involves conducting interviews, hosting workshops, and facilitating requirement-gathering sessions to ensure a thorough understanding of current processes and desired outcomes. The analyst then translates these requirements into detailed documentation, often working with Salesforce administrators and developers to ensure technical feasibility. Regular communication and feedback loops with stakeholders are essential to manage expectations and deliver effective solutions.

What are the key skills and qualifications needed to thrive as a Salesforce Business Analyst, and why are they important?

To thrive as a Salesforce Business Analyst, you need strong analytical skills, a solid understanding of Salesforce CRM, and experience in business process mapping, typically supported by a relevant degree or Salesforce certifications. Familiarity with Salesforce tools like Sales Cloud, Service Cloud, and reporting dashboards, as well as proficiency with data migration and integration systems, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help drive successful project outcomes and user adoption. These competencies ensure effective translation of business requirements into Salesforce solutions that optimize performance and maximize ROI.

What is the difference between Salesforce Business Analyst vs Salesforce Functional Consultant?

AspectSalesforce Business AnalystSalesforce Functional Consultant
CertificationsSalesforce Certified Business Analyst, Salesforce AdministratorSalesforce Certified Consultant, Salesforce Administrator
Work EnvironmentAnalyzes business needs, gathers requirements, collaborates with stakeholdersConfigures Salesforce solutions, implements features, supports deployment
Employer & Industry UsageUsed across industries for process analysis and requirement gatheringUsed in Salesforce implementation projects, often in consulting firms

The Salesforce Business Analyst primarily focuses on understanding business needs, gathering requirements, and bridging the gap between stakeholders and technical teams. In contrast, the Salesforce Functional Consultant is more involved in configuring and customizing Salesforce solutions based on those requirements. Both roles require similar certifications and often work together during Salesforce projects, but their core responsibilities differ in analysis versus implementation.

How much do Salesforce Business Analysts make?

Salesforce Business Analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, location, and certifications such as Salesforce Certified Business Analyst. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets.

Is Salesforce Business Analyst in demand?

Salesforce Business Analysts are in high demand due to the widespread adoption of Salesforce CRM across industries. They are needed to analyze business processes, implement solutions, and optimize Salesforce platforms, often requiring knowledge of Salesforce tools and certifications. The role offers strong job growth prospects as companies continue to rely on Salesforce for customer relationship management.
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Salesforce Business Analyst jobs near you
Infographic showing various Salesforce Business Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $120,667 per year, or $58 per hour.

Salesforce Business Analyst

Franklin, TN • On-site

Lorven Technologies
IT Services • 51 - 200 employees
Learn more about Lorven Technologiesexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title : Salesforce Business Analyst
Location : Franklin, Tennessee | Hybrid
Job Description:
  • Bachelor's degree or Master's Degree in Computer science, or a related field, with minimum 10+ years of experience.
  • Salesforce Business Analyst responsible for discovery workshops, process mapping, requirements elicitation, user stories, acceptance criteria and backlog support across Customer360, Case360, Dealer360 and related workstreams.
  • Coordinate with Client stakeholders, support UAT, manage requirement traceability and enable adoption of standardized Salesforce processes. The role will work closely with Client product owners, business SMEs, operations teams and delivery squads to convert business goals into actionable epics, user stories, acceptance criteria and process flows.
  • Responsibilities include discovery facilitation, backlog refinement, dependency tracking, UAT coordination, requirement traceability, demo support, change impact inputs and alignment of Case360, Customer360 and Dealer360 capabilities to Client operating priorities.
  • Lead current-state and future-state business process analysis across Contact Center, Case360, Customer360, Dealer360, and related business functions.
  • Facilitate cross-functional workshops with business, operations, product owners, architects, and integration teams to drive requirement alignment and solution definition.
  • Analyze business gaps, process inefficiencies, and automation opportunities to support business process transformation objectives.
  • Collaborate with architects and developers to validate solution designs, business rules, data requirements, and integration needs.
  • Support Data360 initiatives by defining business data requirements, data mapping, reporting needs, and customer journey use cases.
  • Create process flows, business requirement documents, functional specifications, user journey maps, and acceptance scenarios.
  • Drive backlog prioritization and release planning activities in partnership with Product Owners and Scrum teams.
  • Strong analytical and problem-solving ability
  • Excellent communication and stakeholder management abilities.
  • Excellent problem-solving, communication
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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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