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Salesforce Business Analyst Jobs (NOW HIRING)

Marencor

Salesforce Business Analyst

Sunnyvale, CA · On-site

Experience in Sales operations, partner management & enablement preferred. * 8 + years of experience as a Salesforce Business analyst and Admin role leading enterprise-scale CRM, PRM projects. * Deep ...

Cellebrite

Salesforce Business Analyst

Tysons, VA · On-site +1

As a Salesforce Business Analyst, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite's Go To Market (GTM) organization. This role combines ...

ICF

The Work: ICF seeks an experienced Salesforce Business Analyst to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a ...

CoreSphere LLC

Senior Salesforce Business Analyst

Senior Salesforce Business Analyst w/ with Scrum Master experience Position Summary: The Senior (Sr.) Salesforce Business Analyst w/ Scrum Master experience is a critical member of our team ...

NPR

Salesforce Business Analyst

Washington, DC · On-site

Intro to Position NPR is seeking a strategic and collaborative Salesforce Business Analyst to join a dedicated team focused on innovating and maintaining our enterprise Salesforce CRM. NPR ...

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Salesforce Business Analyst information

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How much do salesforce business analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for salesforce business analyst in the United States is $58.01, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $67.31 per hour, depending on experience, location, and employer.

What is a Salesforce Business Analyst?

Salesforce Business Analysts are professionals who bridge the gap between business needs and Salesforce technology solutions. They work with stakeholders to gather and analyze business requirements, translate those needs into functional Salesforce features, and ensure the platform is optimized for the organization's goals. Their responsibilities often include process mapping, creating documentation, facilitating communication between technical and non-technical teams, and supporting user adoption. Salesforce Business Analysts play a key role in implementing and improving CRM solutions to drive business success.

What does a Salesforce Business Analyst do?

A Salesforce business analyst uses the proprietary Salesforce software to provide business and information solutions and cloud computing services to customers. As a Salesforce business analyst, your duties include analyzing customers’ cloud storage needs and providing an assessment of the most appropriate products for the customer to use. You are responsible for writing reports and creating documentation for the client, as well as reporting to the project manager about issues related to the implementation or maintenance of cloud systems.

How does a Salesforce Business Analyst typically collaborate with stakeholders to define project requirements?

A Salesforce Business Analyst works closely with stakeholders across departments—such as sales, marketing, and customer support—to gather and analyze business needs. This usually involves conducting interviews, hosting workshops, and facilitating requirement-gathering sessions to ensure a thorough understanding of current processes and desired outcomes. The analyst then translates these requirements into detailed documentation, often working with Salesforce administrators and developers to ensure technical feasibility. Regular communication and feedback loops with stakeholders are essential to manage expectations and deliver effective solutions.

What are the key skills and qualifications needed to thrive as a Salesforce Business Analyst, and why are they important?

To thrive as a Salesforce Business Analyst, you need strong analytical skills, a solid understanding of Salesforce CRM, and experience in business process mapping, typically supported by a relevant degree or Salesforce certifications. Familiarity with Salesforce tools like Sales Cloud, Service Cloud, and reporting dashboards, as well as proficiency with data migration and integration systems, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help drive successful project outcomes and user adoption. These competencies ensure effective translation of business requirements into Salesforce solutions that optimize performance and maximize ROI.

What is the difference between Salesforce Business Analyst vs Salesforce Functional Consultant?

AspectSalesforce Business AnalystSalesforce Functional Consultant
CertificationsSalesforce Certified Business Analyst, Salesforce AdministratorSalesforce Certified Consultant, Salesforce Administrator
Work EnvironmentAnalyzes business needs, gathers requirements, collaborates with stakeholdersConfigures Salesforce solutions, implements features, supports deployment
Employer & Industry UsageUsed across industries for process analysis and requirement gatheringUsed in Salesforce implementation projects, often in consulting firms

The Salesforce Business Analyst primarily focuses on understanding business needs, gathering requirements, and bridging the gap between stakeholders and technical teams. In contrast, the Salesforce Functional Consultant is more involved in configuring and customizing Salesforce solutions based on those requirements. Both roles require similar certifications and often work together during Salesforce projects, but their core responsibilities differ in analysis versus implementation.

How much do Salesforce Business Analysts make?

Salesforce Business Analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, location, and certifications such as Salesforce Certified Business Analyst. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets.

Is Salesforce Business Analyst in demand?

Salesforce Business Analysts are in high demand due to the widespread adoption of Salesforce CRM across industries. They are needed to analyze business processes, implement solutions, and optimize Salesforce platforms, often requiring knowledge of Salesforce tools and certifications. The role offers strong job growth prospects as companies continue to rely on Salesforce for customer relationship management.
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Salesforce Business Analyst jobs near you
Infographic showing various Salesforce Business Analyst job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $120,667 per year, or $58 per hour.

Salesforce Business Analyst

Kaizen Technology Solutions

Remote

$60 - $85/hr

Contractor

Re-posted 20 days ago

Job description

About the role
We're looking for a Salesforce Business Analyst to join our delivery team and play a central role on client engagements. You'll work closely with business stakeholders and technical teams to translate requirements into actionable Salesforce solutions. You will lead discovery sessions, capture and synthesize requirements, write user stories, and produce documentation that keeps complex workstreams moving. This is a hands-on BA role where organization, precision, and structured thinking matter as much as Salesforce knowledge. If you're the person who leaves every meeting with clean notes, tight action items, and a ticket ready to write, we want to talk.
Employment Type: Full-Time 1099 Contractor
Compensation Range: $60-$85 per hour
Key Responsibilities:
  • Plan and facilitate discovery sessions with client stakeholders. Prepare agendas, ask the right questions, and ensure every session has a clear output.
  • Capture and synthesize session notes in real time: document decisions, open questions, and action items while the conversation is still happening, and distribute clean summaries promptly.
  • Write clear, developer-ready user stories and acceptance criteria (Given/When/Then format) for Salesforce configuration, automation, and integration work. Provide enough detail that a developer can build and a tester can verify without a follow-up meeting.
  • Own your documentation end to end. Maintain well-organized Confluence pages, Jira backlogs, and project artifacts that are current, navigable, and useful to the whole team.
  • Serve as the connective tissue between business stakeholders and technical teams. Translate needs in both directions and keep track of what was agreed.
  • Support UAT by writing test scripts, coordinating testers, and tracking defects through resolution.
  • Identify scope risks, open questions, and dependencies early. Escalate with context, not just flags.
  • Contribute to internal process improvement and knowledge-sharing as part of a growing consulting team.

Required Qualifications
  • 2-5 years of experience as a Salesforce Business Analyst, ideally in a consulting or SI environment.
  • 1-2 years of hands-on experience in a Salesforce Administrator role - required. This foundation is non-negotiable: we expect you to understand how the platform works, not just how to document it.
  • Salesforce Administrator Certification
  • Solid working knowledge of Sales Cloud and Service Cloud. You understand the objects, the relationships, and how configuration choices affect end users.
  • Demonstrated experience facilitating discovery and requirements sessions with non-technical stakeholders. This includes preparation, facilitation, and post-session documentation.
  • Strong note-taking and synthesis skills: you can walk out of a 90-minute session with a clean summary, open question log, and decision record that everyone can rely on.
  • Demonstrated ability to write user stories and structured acceptance criteria (Given/When/Then) that developers and QA can act on without follow-up.
  • Exceptional organizational skills. You manage your own backlog, maintain your documentation proactively, and don't let things fall through the cracks across multiple workstreams.
  • Strong written communication skills. Your tickets, session notes, and project docs are precise, well-structured, and easy for others to navigate.
  • Proficiency with Jira and/or Confluence (or equivalent project tracking and documentation tools).
  • 1+ Years of consulting experience.

Preferred Skills:
  • Experience with Health Cloud or working in a healthcare client environment.
  • Familiarity with Salesforce org migration or consolidation projects.
  • Exposure to integration-adjacent BA work (e.g., API-based integrations, middleware, EHR/Epic touchpoints).
  • Salesforce Business Analyst Certification
  • Experience writing or contributing to UAT scripts and supporting formal test cycles.

What Success Looks Like
In the first 90 days, you're oriented on client context and actively contributing to at least one engagement. You are facilitating or co-facilitating discovery sessions, producing clean session notes and summaries, writing stories, and managing your ticket backlog with minimal hand-holding. Within six months, stakeholders trust your documentation, developers rarely need to come back for clarification, and your Confluence pages are the team's source of truth. You make the work legible.
Why Join Us?
  • Work on substantive, complex Salesforce engagements - not cookie-cutter implementations.
  • A tight-knit team where your work is visible and your voice matters.
  • Opportunities to grow into senior BA, PM, or solution architecture tracks.
  • Remote-first culture with collaborative, structured delivery practices.
  • Exposure to healthcare and enterprise Salesforce at scale.
    To ensure a fair and accurate evaluation process, candidates are expected to complete interviews independently without the use of AI-assisted tools, external coaching, or unauthorized assistance. Please note that interviews may be recorded with your consent for evaluation and quality purposes. If we determine the interview process is not being completed independently, the interview may be discontinued.

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