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Salesforce Business Analyst Jobs (NOW HIRING)

Salesforce Business Analyst Location: Washington, D.C. (Hybrid - On-site 3 days/week) Overview: We are seeking a highly collaborative Salesforce Business Analyst with a strong foundation in Agile ...

Salesforce Business Analyst Location: Washington, D.C. (Hybrid - On-site 3 days/week) Overview: We are seeking a highly collaborative Salesforce Business Analyst with a strong foundation in Agile ...

Salesforce Business Analyst Location: Remote Required Qualifications • Experience: 10+ years of hands-on experience as a Business Analyst within the Salesforce ecosystem. • Deep Platform ...

Experience in Sales operations, partner management & enablement preferred. * 8 + years of experience as a Salesforce Business analyst and Admin role leading enterprise-scale CRM, PRM projects. * Deep ...

Intro to Position NPR is seeking a strategic and collaborative Salesforce Business Analyst to join a dedicated team focused on innovating and maintaining our enterprise Salesforce CRM. NPR ...

The Work: ICF seeks an experienced Salesforce Business Analyst to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a ...

As a Salesforce Business Analyst, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite's Go To Market (GTM) organization. This role combines ...

Senior Salesforce Business Analyst w/ with Scrum Master experience Position Summary: The Senior (Sr.) Salesforce Business Analyst w/ Scrum Master experience is a critical member of our team ...

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Salesforce Business Analyst information

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$21

$58

$83

How much do salesforce business analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for salesforce business analyst in the United States is $58.01, according to ZipRecruiter salary data. Most workers in this role earn between $49.04 and $67.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce Business Analyst, and why are they important?

To thrive as a Salesforce Business Analyst, you need strong analytical skills, a solid understanding of Salesforce CRM, and experience in business process mapping, typically supported by a relevant degree or Salesforce certifications. Familiarity with Salesforce tools like Sales Cloud, Service Cloud, and reporting dashboards, as well as proficiency with data migration and integration systems, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help drive successful project outcomes and user adoption. These competencies ensure effective translation of business requirements into Salesforce solutions that optimize performance and maximize ROI.

How does a Salesforce Business Analyst typically collaborate with stakeholders to define project requirements?

A Salesforce Business Analyst works closely with stakeholders across departments—such as sales, marketing, and customer support—to gather and analyze business needs. This usually involves conducting interviews, hosting workshops, and facilitating requirement-gathering sessions to ensure a thorough understanding of current processes and desired outcomes. The analyst then translates these requirements into detailed documentation, often working with Salesforce administrators and developers to ensure technical feasibility. Regular communication and feedback loops with stakeholders are essential to manage expectations and deliver effective solutions.

What is the difference between Salesforce Business Analyst vs Salesforce Functional Consultant?

AspectSalesforce Business AnalystSalesforce Functional Consultant
CertificationsSalesforce Certified Business Analyst, Salesforce AdministratorSalesforce Certified Consultant, Salesforce Administrator
Work EnvironmentAnalyzes business needs, gathers requirements, collaborates with stakeholdersConfigures Salesforce solutions, implements features, supports deployment
Employer & Industry UsageUsed across industries for process analysis and requirement gatheringUsed in Salesforce implementation projects, often in consulting firms

The Salesforce Business Analyst primarily focuses on understanding business needs, gathering requirements, and bridging the gap between stakeholders and technical teams. In contrast, the Salesforce Functional Consultant is more involved in configuring and customizing Salesforce solutions based on those requirements. Both roles require similar certifications and often work together during Salesforce projects, but their core responsibilities differ in analysis versus implementation.

What is a Salesforce Business Analyst?

Salesforce Business Analysts are professionals who bridge the gap between business needs and Salesforce technology solutions. They work with stakeholders to gather and analyze business requirements, translate those needs into functional Salesforce features, and ensure the platform is optimized for the organization's goals. Their responsibilities often include process mapping, creating documentation, facilitating communication between technical and non-technical teams, and supporting user adoption. Salesforce Business Analysts play a key role in implementing and improving CRM solutions to drive business success.

What does a Salesforce Business Analyst do?

A Salesforce business analyst uses the proprietary Salesforce software to provide business and information solutions and cloud computing services to customers. As a Salesforce business analyst, your duties include analyzing customers’ cloud storage needs and providing an assessment of the most appropriate products for the customer to use. You are responsible for writing reports and creating documentation for the client, as well as reporting to the project manager about issues related to the implementation or maintenance of cloud systems.

What cities are hiring for Salesforce Business Analyst jobs? Cities with the most Salesforce Business Analyst job openings:
What are the most commonly searched types of Salesforce Business Analyst jobs? The most popular types of Salesforce Business Analyst jobs are:
Who are the top companies hiring for Salesforce Business Analyst jobs? The top employers for Salesforce Business Analyst jobs are:
What states have the most Salesforce Business Analyst jobs? States with the most job openings for Salesforce Business Analyst jobs include:
What are popular job titles related to Salesforce Business Analyst jobs? For Salesforce Business Analyst jobs, the most frequently searched job titles are:
Infographic showing various Salesforce Business Analyst job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $120,667 per year, or $58 per hour.

Salesforce Business Analyst

Yudrio, Inc

Washington, DC • On-site

Full-time

Dental, Vision

Re-posted 16 days ago


Job description

Job Title: Salesforce Business Analyst
Location: Washington, D.C. (Hybrid - On-site 3 days/week)
Overview:
We are seeking a highly collaborative Salesforce Business Analyst with a strong foundation in Agile methodologies to support the successful delivery of Salesforce Service Cloud and Experience Cloud (formerly Community Cloud) solutions. This role is central to bridging business needs with technical execution, with a focus on iterative delivery, stakeholder alignment, and continuous improvement. The ideal candidate will thrive in a fast-paced Agile environment and bring a proactive, solution-oriented approach to driving digital transformation through the Salesforce platform. This is a hybrid position based in Washington, D.C., requiring on-site work three days per week.
At Yudrio we are seeking talented people that have an unparalleled ability to be their absolute best. We pride ourselves on our comprehensive rewards package including a choice of benefits, profit-sharing, and a low-cost vision and dental plan.
Responsibilities:
  • The Business Analyst will act as a key Agile team member, contributing to all Scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives.
  • They will translate business objectives into detailed user stories with clear acceptance criteria to guide development and QA teams.
  • The role involves working closely with product owners and stakeholders to groom and prioritize backlogs based on evolving business needs and sprint capacity.
  • The analyst will map business processes and identify automation opportunities within Salesforce Service Cloud and Experience Cloud.
  • They will facilitate working sessions and workshops to gather requirements, define MVP scope, and ensure alignment on expected outcomes.
  • The Business Analyst will collaborate with cross-functional teams including developers, architects, UX designers, and testers to validate and deliver solutions iteratively.
  • They will support UAT planning and execution, ensuring delivered functionality meets business expectations.
  • This role also includes maintaining detailed documentation of business processes, configurations, and functionality as part of sprint deliverables.
  • The analyst is expected to contribute to continuous improvement of Agile practices across the project or program.
  • They will stay up to date on Salesforce platform capabilities, especially within Service Cloud and Experience Cloud, to advise on scalable solution options.

Required Qualifications:
  • U.S. Citizenship is required.
  • Candidates must be able to pass a federal background investigation.
  • A bachelor's degree is required.
  • Candidates must have at least three years of experience as a Business Analyst on Agile teams, preferably in a Salesforce environment.
  • They should demonstrate a proven ability to write clear, actionable user stories and manage backlogs using tools like Jira or Azure DevOps.
  • Experience supporting Salesforce Service Cloud and/or Experience Cloud implementations is essential.
  • The ideal candidate will have strong facilitation skills with experience leading sprint ceremonies and stakeholder engagement sessions.
  • Excellent communication and collaboration skills are required, along with the ability to engage both technical teams and business users.
  • Familiarity with Agile metrics, velocity tracking, and iterative delivery best practices is also expected.

Preferred Qualifications:
  • A Salesforce Administrator or Business Analyst Certification is preferred.
  • Experience supporting federal clients or working in regulated industries is strongly desired.
  • Additional preferred experience includes exposure to Omni-Channel, Case Management, Knowledge, or Customer Portals.
  • An understanding of Salesforce data models, roles, profiles, and security best practices is helpful.
  • Experience in change management

Company Information:
Yudrio, Inc. is a high-end Information Technology (IT) solutions provider. We provide deep expertise and capabilities of a large company while maintaining the intimacy of a small business. Yudrio has supported mission critical applications by providing innovative, customized, end-to-end services that demonstrate measurable benefits, increased efficiency, and reduced costs. Our results-oriented success curtails from our pioneering approach to solving complex problems. Yudrio offers services in the areas of strategy, application development, enterprise and technical infrastructure solutions. Our services span across various technology platforms, operating systems and infrastructures.
Yudrio has an impressive fifteen-year track record of delivering superior, dynamic technical systems to the federal government. We are currently working on projects for the Federal Deposit Insurance Company (FDIC), Environmental Protection Agency (EPA), United States Army Corps of Engineers (USACE), Department of Homeland Security (DHS), Internal Revenue Service (IRS), United States Air Force (USAF), and Federal Trade Commission (FTC).