Overview:
As the Director of Revenue Cycle Management at Barber National Institute, you will support the organizationโs mission of โmaking dreams come trueโ by providing strategic and operational leadership for all revenue cycle functions across the organization. This role ensures financial stewardship and operational excellence that support high-quality services for children and adults with intellectual disabilities, autism, and behavioral health needs.
In this role, you will oversee billing, collections, payment posting, denial management, reimbursement optimization, and payer compliance while driving process improvements, workflow efficiency, and financial performance. You will collaborate closely with Finance, Clinical Programs, Information Technology, Governance, Risk & Compliance, and other administrative teams to strengthen systems, improve reimbursement outcomes, and ensure compliance across multiple funding streams.
The Director, Revenue Cycle Management will lead enterprise-wide revenue cycle initiatives, analyze key financial indicators, implement process improvements and automation strategies, and foster strong relationships with payers, regulatory entities, and community partners. This role requires a strategic, analytical, and collaborative leader with deep expertise in healthcare revenue cycle operations, reimbursement methodologies, and team leadership.
This position requires occasional travel to BNI campuses and regional meetings/events as needed.
What Youโll Bring:
โข Strong expertise in healthcare revenue cycle operations, reimbursement methodologies, and payer requirements
โข Extensive knowledge of Medicaid, Medicare, Waiver, and commercial payer billing and compliance
โข Experience leading billing, collections, denial management, and reimbursement optimization initiatives
โข Ability to analyze revenue cycle KPIs including AR days, denial trends, and cash collections to drive operational improvements
โข Strong leadership, coaching, and team development skills with experience managing multi-site teams
โข Excellent project management, process improvement, and change management capabilities
โข Experience implementing automation tools and optimizing EHR and billing systems
โข Ability to collaborate effectively across Finance, Clinical Programs, IT, Governance, Risk & Compliance, and executive leadership
โข Strong analytical, strategic thinking, and problem-solving skills
โข Excellent communication, presentation, and relationship-building abilities
โข High degree of professionalism, confidentiality, and ethical judgment
โข Ability to interpret regulatory requirements and ensure compliance with HIPAA, Medicare/Medicaid, and payer standards
โข Strong technical proficiency with billing platforms, EHR systems, and revenue cycle analytics tools
What Youโll Have
โข High school diploma required; bachelorโs degree strongly preferred in Business, Healthcare Administration, Finance, Accounting, Health Information Management, or related field
โข Minimum of 5โ10 years of progressive revenue cycle leadership experience in healthcare, behavioral health, or human services settings
โข Preferred 7โ12 years of experience managing complex, multi-site revenue cycle operations with multiple funding streams
โข Proven experience overseeing billing teams, denial management, collections, reimbursement workflows, and payer relations
โข Strong experience with Medicaid/Medicare billing, Waiver billing, and commercial payer compliance
โข Experience optimizing revenue cycle processes and implementing operational improvements
โข Experience working with EHR integrations, billing systems, and healthcare finance technologies
โข Industry certifications preferred (CRCE, CRCP, CPC)
โข Valid driverโs license and ongoing compliance with agency and insurer driving eligibility requirements
A Typical Day May Include
โข Leading daily revenue cycle operations including billing, collections, payment posting, and denial management
โข Monitoring and analyzing key financial performance indicators to improve reimbursement and reduce AR days
โข Collaborating with Finance and executive leadership to develop revenue cycle strategies and performance reporting
โข Partnering with Information Technology to optimize EHR systems, billing workflows, and automation initiatives
โข Ensuring compliance with HIPAA, Medicare/Medicaid, Waiver, and payer requirements
โข Identifying process inefficiencies and implementing workflow improvements across revenue cycle functions
โข Coaching, mentoring, and developing revenue cycle team members and leaders
โข Collaborating with Governance, Risk & Compliance to ensure adherence to regulatory standards and organizational policies
โข Building and maintaining relationships with payers, provider coalitions, trade associations, and community partners
โข Supporting regional strategic planning efforts aligned with organizational growth and sustainability goals
โข Preparing reports and presenting revenue cycle trends, risks, and opportunities to executive leadership
โข Participating in organizational initiatives that support operational excellence, financial stewardship, and mission advancement