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Return Manager Jobs (NOW HIRING)

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... management system. - Prepare items for restocking or refurbishing as necessary. - Collaborate with the customer service team to address return-related inquiries and issues. - Assist in organizing the ...

WSA Americas

Return Logistics

Hauppauge, NY · On-site

... platforms to managed care, hearing centers and diagnostics locations. ESSENTIAL DUTIES AND ... Return Logistics Associate is responsible to process all incoming packages. Duties include but not ...

Hobby Lobby Careers

Customer Service Manager

Issaquah, WA · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Hobby Lobby Careers

Customer Service Manager

Greensboro, NC · On-site

$15.75 - $16.75/hr

Responsibilities: * Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time and ...

Hobby Lobby Careers

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Hobby Lobby Careers

Customer Service Manager

Milford, CT · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Hobby Lobby Careers

Customer Service Manager

Easton, PA · On-site

$15.75 - $16.75/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time range - $15.75 - $16.75 per ...

Hobby Lobby Careers

Customer Service Manager

Wooster, OH · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Hobby Lobby Careers

Customer Service Manager

Lebanon, PA · On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Hobby Lobby Careers

Customer Service Manager

Augusta, ME · On-site

$15.75 - $16.75/hr

Responsibilities: * Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time and ...

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Return Manager information

See salary details

$23K

$61.4K

$102.5K

How much do return manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for return manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

More about Return Manager jobs

What cities are hiring for Return Manager jobs?

Cities with the most Return Manager job openings:

What are the most commonly searched types of Return jobs?

The most popular types of Return jobs are:

What states have the most Return Manager jobs?

States with the most job openings for Return Manager jobs include:

What job categories do people searching Return Manager jobs look for?

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Return Manager jobs near you
Infographic showing various Return Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Returns Associate

Naked Wardrobe

Calabasas, CA • On-site

$20 - $23/hr

Full-time

Re-posted 7 days ago

Job description

We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ideal candidate will be responsible for processing returns, managing inventory, and ensuring that our customers receive exceptional service.
Key Responsibilities:
- Process and inspect returned apparel items for damages or discrepancies according to company standards.
- Update and maintain accurate inventory records in our warehouse management system.
- Prepare items for restocking or refurbishing as necessary.
- Collaborate with the customer service team to address return-related inquiries and issues.
- Assist in organizing the warehouse space to optimize efficiency and workflow.
- Ensure proper handling and packaging of items to prevent damage during return shipments.
- Maintain a clean and organized work environment to comply with safety and operational standards.
Qualifications:
- High school diploma or equivalent required; additional education or certifications in warehouse management is a plus.
- Previous experience in a warehouse or retail environment, preferably in a returns or inventory role.
- Strong attention to detail and ability to accurately complete paperwork.
- Proficient in using warehouse management software and Microsoft Office Suite.
- Excellent communication skills and the ability to work well in a team-oriented environment.
- Ability to lift heavy items (up to 50 lbs) and perform physical tasks as needed.
- Strong problem-solving skills and initiative to handle tasks with minimal supervision.
Compensation: $20.00 - $23.00 per hour
About Us
Three sisters from Los Angeles, California have come together to take the fashion world by storm, and rather affordably!
What started as an idea, has morphed into the ultimate go-to place for fashion savvy women all around the world. Naked Wardrobe is an online store that is always on trend, and always fashion forward.
We provide fabulous fashion, and the latest trends at an affordable price point. We design and produce in limited quantities to ensure that our styles are exclusive, and individualized for our clients.
Naked Wardrobe is a fashion forward line created with the intention of celebrating women of all shapes and sizes. We pride ourselves on the ability to empower our clients to be confident and express their sense of style through the latest trends.
Naked Wardrobe's dedication to fashion, style, and making our clients look and feel great is thought out carefully with each piece that is hand selected and designed.

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