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Return Manager Jobs in Mississippi (NOW HIRING)

... management and a positive customer experience. In this Role, Your Responsibilities Will Be: * Assembly of raw materials to make finished goods. * Use and return documents to breakdown and process ...

Material Handler III Returns

Olive Branch, MS · On-site

$15 - $18.25/hr

... management and a positive customer experience. In this Role, Your Responsibilities Will Be: * Assembly of raw materials to make finished goods. * Use and return documents to breakdown and process ...

Material Handler III Returns

Olive Branch, MS · On-site

$15 - $18.25/hr

... management and a positive customer experience. In this Role, Your Responsibilities Will Be: * Assembly of raw materials to make finished goods. * Use and return documents to breakdown and process ...

Material Handler III Returns

Olive Branch, MS · On-site

$15 - $18.25/hr

... management and a positive customer experience. In this Role, Your Responsibilities Will Be: * Assembly of raw materials to make finished goods. * Use and return documents to breakdown and process ...

Material Handler III Returns

Olive Branch, MS · On-site

$15 - $18.25/hr

... management and a positive customer experience. In this Role, Your Responsibilities Will Be: * Assembly of raw materials to make finished goods. * Use and return documents to breakdown and process ...

Material Handler III Returns

Olive Branch, MS · On-site

$15 - $18.25/hr

... management and a positive customer experience. In this Role, Your Responsibilities Will Be: * Assembly of raw materials to make finished goods. * Use and return documents to breakdown and process ...

Manager, Indirect Tax

Ridgeland, MS · On-site

$80 - $120/hr

Oversee transaction tax return data preparation and delivery to third-party vendor; review return packages, resolve variances, and manage agency notice responses* Perform monthly reconciliation of ...

Material Handler, Returns/Display

Booneville, MS · On-site

$13.50 - $16.50/hr

Return finished product to warehouse. * Keep track of all daily transactions and submits to management and/or records with scanner. * Read shop packs and provide to members of fabrication and/or ...

Material Handler, Returns/Display

Booneville, MS · On-site

$13.50 - $16.50/hr

Return finished product to warehouse. * Keep track of all daily transactions and submits to management and/or records with scanner. * Read shop packs and provide to members of fabrication and/or ...

Tax Manager

Inverness, MS · On-site

$73.26 - $99.91/hr

Tax Manager Department: Personal Tax Employment Type: Permanent Location: Inverness Description At ... Preparing Self-Assessment personal tax returns efficiently and accurately * Preparing P11D forms ...

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Return Manager information

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

What are the most commonly searched types of Return jobs in Mississippi?

The most popular types of Return jobs in Mississippi are:

What are popular job titles related to Return Manager jobs in Mississippi?

For Return Manager jobs in Mississippi, the most frequently searched job titles are:

What cities in Mississippi are hiring for Return Manager jobs?

Cities in Mississippi with the most Return Manager job openings:

Infographic showing various Return Manager job openings in Mississippi as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Return-to-Work Specialist

Jackson, MS • On-site


Sedgwick

7.6

Company rating: 7.6 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

214th of 315 rated insurance

Good employer

Recommended by students

Paid breaks


Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

US Telecommuter

Full time

R77253

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Return-to-Work Specialist

Return to Work Specialist

  • Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of accommodations, restrictions, and rehabilitation plans.

  • Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment.

  • Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.

  • Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations.

  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

  • Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.

  • Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs.

PRIMARY PURPOSE : To negotiate, facilitate and monitor successful return to work of claimants within appropriate disability duration guidelines; to determine specific physical tolerances and vocational skills required for specific employment positions as requested by referral sources or employers; to assist case management staff with client competence decisions for individual positions; to contact employers to gather specific job site/employment information and prepare related reports documenting results; to assist with job site modification and/or obtaining adaptive equipment necessary; and to ensure medical, legal and accreditation standards are maintained.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE:

  • Determines objective, quantifiable, medically supported work restrictions for assigned claims.

  • Facilitates return-to-work (RTW) efforts through negotiation with client, treatment provider and claimant; completes all vocational/RTW related jurisdictional or client directed documentation, notification or reporting; documents client contact in claim notes as per Sedgwick CMS standards; and assists case management staff in making decisions regarding client's competence for specific position.

  • Adheres to medical and legal regulations and accreditation standards in written communication.

  • Develops contacts with company managers to introduce program; represents client.

  • Contacts employers to determine specific information regarding employment area (i.e. training/education needed, physical demands, wages and benefits, availability, etc); ascertains the specific physical tolerances and vocational skills needed for specific employment positions as requested by referral sources or employers; assists in modifying job sites or obtaining necessary adaptive equipment as needed; and communicates with co-workers regarding specific employment areas to apprise them of labor trends.

  • Maintains regular contact with clients following placement, as per program guidelines; contacts involved individuals regarding progress on each case and makes suggestions as needed for changing rehabilitation plans.

  • Works closely with team members to ensure smooth transition from medical case management into job placement.

  • Prepares reports to document research results.

  • Performs other tasks related to vocational evaluation and work adjustment training as needed.

EDUCATION AND LICENSING:

Bachelor's degree from an accredited college or university preferred. Certified Rehabilitation Counselor (CRC) designation preferred

TAKING CARE OF YOU:

  • Offering flexibility and autonomy.

  • Supporting meaningful work that promotes critical thinking and problem solving.

  • Providing on-going learning and professional growth opportunities.

  • Promoting a strong team environment and a culture of support.

  • Recognizing your successes and celebrating your achievements.

  • Thrives when everyone is working towards the same vision/goals.

  • We offer a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.

Work environment requirements may include –

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

NEXT STEPS

If your application is selected to advance to the next round, a recruiter will be in touch.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $48,000 - $63,000/year. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com


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