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Return Manager Jobs (NOW HIRING)

Enterprise Holdings

Return Agent - Dulles Airport

Dulles, VA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... Must have at least 1 year experience in sales, customer service, leadership or management

Enterprise Holdings

Return Agent - Dulles Airport

Dulles, VA

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Return Agent will provide superior, friendly, efficient service during all aspects of the ... Must have at least 1 year experience in sales, customer service, leadership or management

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... management system. - Prepare items for restocking or refurbishing as necessary. - Collaborate with the customer service team to address return-related inquiries and issues. - Assist in organizing the ...

VLC Distribution

Return and Refurbishment Manager

Houston, TX · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Paid time off * Vision insurance We are seeking a Return and Refurbishment Manager to join our team. You will share responsibilities in warehouse operations to ensure return processing and ...

Europcar

Car Return Agent - $14.00

Atlanta, GA · On-site

$14.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your ... Complete and submit the required paperwork to notify management of any mechanical damage or issues

genex

Return to Work Case Manager

Wayne, PA · On-site

$18 - $23.25/hr

CCM, CDMS, CRC, RN or state LPC At least 3 years of vocational or medical case management experience with return to work experience with noted certifications. Background in state workers ...

Genex

Return to Work Case Manager

Wayne, PA · On-site

$18 - $23.25/hr

CCM, CDMS, CRC, RN or state LPC • At least 3 years of vocational or medical case management experience with return to work experience with noted certifications. • Background in state workers ...

genex

Return to Work Case Manager

Wayne, PA · On-site

$18 - $23.25/hr

CCM, CDMS, CRC, RN or state LPC At least 3 years of vocational or medical case management experience with return to work experience with noted certifications. Background in state workers ...

System One

Tax Manager

Tulsa, OK · On-site

$85K - $120K/yr

This role focuses on preparing and reviewing individual and business returns (60% individual / 40% business), managing workflow, improving processes through automation, and overseeing a small team of ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... management system. - Prepare items for restocking or refurbishing as necessary. - Collaborate with the customer service team to address return-related inquiries and issues. - Assist in organizing the ...

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Return Manager information

See salary details

$23K

$61.4K

$102.5K

How much do return manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for return manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

More about Return Manager jobs
What cities are hiring for Return Manager jobs? Cities with the most Return Manager job openings:
What are the most commonly searched types of Return jobs? The most popular types of Return jobs are:
What states have the most Return Manager jobs? States with the most job openings for Return Manager jobs include:
What job categories do people searching Return Manager jobs look for? The top searched job categories for Return Manager jobs are:
Return Manager jobs near you
Infographic showing various Return Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Return Agent - Dulles Airport

Enterprise Holdings

Dulles, VA • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 173 rated vehicle equipment hire

Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
Opening available at the following branch location:
  • The Dulles Airport (IAD)- 23430 Autopilot Dr, Dulles, VA 20166

This is a full time position with a starting rate of pay $18.50 / hour based on a 40 hour work week.
We offer a robust Benefits Package including, but not limited to:
  • Paid time off
  • Consistent full time 40 hour per week schedule
  • Employee discount
  • Retirement savings plan
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule Available
  • Thursday- Monday: 10:00am-6:30pm
  • Tuesday- Saturday: 10:00am-6:30pm
  • Thursday - Monday: 4:00am - 12:30pm

Responsibilities
We are hiring now for immediate openings. Responsibilities include:
  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal.
  • Thank customers using the prescribed dialogue.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans
Qualifications
  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • High school diploma or GED equivalent required
  • Must have at least 1 year experience in sales, customer service, leadership or management
    • Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service
  • Must have satisfactory background check inclusive of employment reference, education and social security.
  • Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

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