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Return Associate Jobs (NOW HIRING)

Ethnix Group

Product Return Associate

Smyrna, TN · On-site

The Product Return Associate is responsible for receiving, inspecting, and processing returned finished goods from customers, e-commerce channels, and internal operations. This role ensures all ...

TJX Companies

Front End Return Associate

Margate, FL · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Front End Return Associate

Margate, FL · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Front End Return Associate

Pompano Beach, FL

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Saks

Return Desk Associate

San Francisco, CA · On-site

$17.05 - $21.32/hr

What This Position is All About Under the leadership of the Assistant General Manager, Operations (AGMO), the Return Associate is responsible for facilitating returns sent to the store for processing ...

Saks

Return Desk Associate

Beverly Hills, FL · On-site

$17.05 - $21.32/hr

What This Position is All About Under the leadership of the Assistant General Manager, Operations (AGMO), the Return Associate is responsible for facilitating returns sent to the store for processing ...

Saks

Returns Desk Associate

San Francisco, CA

$17.05 - $21.32/hr

Under the leadership of the Director of Operations, the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our ...

Saks

Returns Desk Associate

Boca Raton, FL · On-site

$17.05 - $21.32/hr

Under the leadership of the Director of Operations, the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our ...

Antonline

Returns Associate

Acworth, GA · On-site

$15 - $20/hr

Our Returns Associates quickly and accurately evaluate and document the condition of returned merchandise. AntOnline Returns Associates are highly regarded members of our team with ongoing ...

Jetpack Shipping

Returns Associate - Weekend

Tallmadge, OH · On-site

$14.75 - $17.50/hr

Returns Associate Summary: The Returns Associate will process product returns and information while ... Unpack returned merchandise, inspect package condition and assess paperwork sent in with return ...

AllStaff

Returns

Libertyville, IL

$15.50 - $18.50/hr

Returns Associate Responsibilities * Manage system receiving, processing returns, and cosmetic grading of cell phones and accessories * Use bar code scanners Returns Associate Requirements * Must ...

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How much do return associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for return associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Return Associate, and why are they important?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are Return Associates?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the typical challenges a Return Associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What cities are hiring for Return Associate jobs? Cities with the most Return Associate job openings:
What are the most commonly searched types of Return jobs? The most popular types of Return jobs are:
What states have the most Return Associate jobs? States with the most job openings for Return Associate jobs include:
Return Associate jobs near you
Merchandise Return Associate

Merchandise Return Associate

REEDS Jewelers

Wilmington, NC • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 22 days ago

Reeds Jewelers Inc. rating

5.8

Company rating: 5.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

24th of 28 rated jewelry retailers

Job description

REEDS Jewelers is excited to post this important position to join our team.

REEDS Jewelers is currently seeking a team oriented Merchandise Return Associate for our corporate office in Wilmington, NC. The Merchandise Return Associate is responsible for receiving, categorizing, processing and the distribution of customer/store damaged, trade-in and break-out merchandise to ensure the highest level of service exceeding customer expectations.

Primary Responsibilities:

  • Exemplify the REEDS’ Mission and Core Business Values.
  • Respond to store inquiries regarding merchandise returns.
  • Researches and identifies untagged merchandise.
  • Creates transfer documents to distribute merchandise to and from the corporate office and store locations.
  • Responsible for the review and analysis of all non-plu trade-ins and break-out merchandise.
  • Responsible for following security policies to ensure merchandise is protected.
  • Receives, documents and audits incoming damaged merchandise from the corporate office and store locations.
  • Reviews merchandise for quality issues. Determine correct processes to handle irregularities.
  • Responsible for general housekeeping in the MRE area.
  • Partner with other corporate departments and stores to provide timely assistance and perform other duties as directed by Lead, Supervisor and Inventory Control Director.
  • Conduct business affairs in a legal and ethical manner, building a socially conscious environment.

REEDS Jewelers celebrates its 80th Anniversary in 2026, and our corporate headquarters has been in Wilmington, NC, since the beginning. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between.

With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. We look forward to reviewing your application!

Requirements

  • Qualified candidates must be a high school graduate or the equivalent
  • Have adequate computer experience
  • Demonstrated communication skills.
  • Inventory and distribution experience preferred
  • Must be able to stand up to 90% of the day
  • Must be able to lift up to 50 lbs.
  • Must be able to perform light housekeeping duties
  • Must be able to perform repetitive physical tasks including preparing boxes for shipment, breaking down boxes for trash or storage, and moving boxes of merchandise

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

What Reeds Jewelers Inc. employees say

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