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Return Coordinator Jobs (NOW HIRING)

The Coordinator is essential to help ensure that all material returns are received properly and in a timely order to meet our customer expectation of 5 business days from pickup to process. This ...

Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials * Monitor return workflows and prioritize activities to meet service expectations and ...

Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials * Monitor return workflows and prioritize activities to meet service expectations and ...

The Returns Coordinator plays a vital role in restoring value by ensuring imaging parts are ... Review and validate all return quality claims to ensure proper triage, timely processing, and ...

Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials * Monitor return workflows and prioritize activities to meet service expectations and ...

Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials * Monitor return workflows and prioritize activities to meet service expectations and ...

Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials * Monitor return workflows and prioritize activities to meet service expectations and ...

Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials * Monitor return workflows and prioritize activities to meet service expectations and ...

The Returns Coordinator fills in for the Supervisor when necessary to manage returning trucks from the trade. Must verify documentation for all items refused, broken, picked up or returned during ...

Repack, relabel, and return approved products to inventory while coordinating disposition of damaged materials * Monitor return workflows and prioritize activities to meet service expectations and ...

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Return Coordinator information

What are Return Coordinators?

Return Coordinators are professionals responsible for managing the process of returning goods or products from customers back to a company or warehouse. They oversee the return shipments, process return requests, inspect returned items, and ensure that the proper documentation is completed. Their role is vital in maintaining customer satisfaction and efficient inventory management, as well as ensuring compliance with company policies and procedures regarding returns.

What are the key skills and qualifications needed to thrive as a Return Coordinator, and why are they important?

To thrive as a Return Coordinator, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a high school diploma or relevant associate degree. Familiarity with inventory management systems, shipping software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and customer service orientation help you manage return requests and resolve issues efficiently. These skills ensure accurate processing, minimize losses, and maintain customer satisfaction in the returns process.

What is the difference between Return Coordinator vs Return Specialist?

Return CoordinatorReturn Specialist
Typically manages return processes, coordinates with logistics and customer service, and oversees return policies.Handles individual return cases, processes return requests, and provides customer support related to returns.

Both roles often require knowledge of return procedures, customer service skills, and familiarity with company policies. Return Coordinators usually have broader responsibilities, including overseeing return workflows, while Return Specialists focus on processing specific returns. Employers in retail, e-commerce, and logistics frequently use both titles, with overlapping skills and certifications.

What are some common challenges a Return Coordinator faces, and how can they effectively handle them?

As a Return Coordinator, one common challenge is managing high volumes of returns, especially during peak seasons. This requires excellent organizational skills to track returned items, process refunds, and communicate effectively with customers and internal teams. Additionally, ensuring compliance with company policies and minimizing errors in documentation are key aspects of the role. Building strong relationships with warehouse staff and customer service teams can help streamline the process and resolve issues quickly.
What cities are hiring for Return Coordinator jobs? Cities with the most Return Coordinator job openings:
What are the most commonly searched types of Return jobs? The most popular types of Return jobs are:
What states have the most Return Coordinator jobs? States with the most job openings for Return Coordinator jobs include:
Infographic showing various Return Coordinator job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Logistics / Returns Coordinator

Onward Technologies Inc

Plymouth, MI โ€ข On-site

$18.50 - $24.75/hr

Other

Posted 12 days ago


Job description

Job Title: Logistics / Return Coordinator
Location: Plymouth, Michigan
For this position, sponsorship would not be available now or in the future.
Principle Duties & Responsibilities
  • Create quotes and sales orders in SAP to support customer repair process.
  • Accurately process all return shipments and update SAP orders accordingly
  • After thorough inspection, create credit memos in SAP for unused returned parts
  • Generate purchase orders in SAP for repairs and vendor credit requests
  • Use SAP to perform functions of shipping, receiving, returns of spare parts.
  • Inventory/stockroom management per company rules & regulations (i.e. cycle counting, FIFO process, etc.)
  • Accurately pull parts from the warehouse per customer requirements the same day the customer order is received or the day any backordered material is received.
  • Package all outbound part shipments according to best practices for each item to avoid loss/damages
  • Use SAP Ship ERP software to create shipping labels & paperwork, including any documents required for export purposes.
  • Resolve any shipping problems encountered by working with appropriate customer service representative
  • Receive incoming parts, verify part numbers and store parts neatly in correct locations according to SAP.
  • Other general warehouse & logistics tasks including maintaining security of stocked parts.
  • Any additional responsibilities as deemed necessary by management
  • Adhere to all company guidelines

Education & Experience
  • Experience in fast paced order fulfillment / distribution center.
  • Experience in automotive or industrial parts supply operation is desired.
  • Working knowledge of SAP
  • Ability to operator a forklift around a warehouse setting
  • Excellent verbal and written communication skills
  • Microsoft Office; Word, Outlook, Excel, and PowerPoint

If you wish to review our other job opportunities, please go to our careers page: http://www.onwardgroup.com/careers/zoho-submit-resume/
Be sure to follow us on LinkedIn to stay current with our cutting edge industry advancements and development:https://www.linkedin.com/company/onward-technologies/jobs/
Onward Technologies is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.