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Reeds Jewelers
Reeds Jewelers

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Reeds Jewelers Jobs Information

What is it like to work at Reeds Jewelers?

Reeds Jewelers is a family-owned business that values a warm and welcoming culture, prioritizing customer satisfaction and employee relationships. As a retail jeweler, the company operates a team-based structure, with employees working together to create a personalized shopping experience for customers, and offers a dynamic work environment with opportunities for growth and development. Working at Reeds Jewelers may appeal to candidates who value a close-knit team atmosphere, opportunities for career advancement, and the chance to work with a wide range of fine jewelry and luxury brands.

What makes Reeds Jewelers an attractive place to work?

Reeds Jewelers is a well-established jewelry retailer with a long history of providing high-quality products and exceptional customer service. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through ongoing training and mentorship programs. By joining Reeds Jewelers, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy a stable and rewarding career in the retail industry.

Do workers at Reeds Jewelers Inc. get paid breaks?

No. Most people don’t get paid breaks.
100% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Reeds Jewelers Inc. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

At Reeds Jewelers Inc., are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Reeds Jewelers Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people get paid time off at Reeds Jewelers Inc.?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Reeds Jewelers Inc. worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Reeds Jewelers Inc. workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
75% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Reeds Jewelers Inc. workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Reeds Jewelers Inc.?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Reeds Jewelers Inc. managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
57% of people say their manager changes their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Reeds Jewelers Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Reeds Jewelers Inc.?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Reeds Jewelers Inc. feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
64% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Reeds Jewelers Inc. get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Reeds Jewelers Inc.?

Most people feel stressed here.
82% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Reeds Jewelers Inc. enjoy their jobs?

Only some people enjoy their job.
56% of people report they don’t enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Reeds Jewelers Inc. recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Reeds Jewelers Inc.?

Most people didn’t get enough training when they started.
82% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Reeds Jewelers Inc.?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Reeds Jewelers Inc.’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
55% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Reeds Jewelers Inc. is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular titles at Reeds Jewelers?

What are the most popular cities for Reeds Jewelers jobs?

What are the most popular states for Reeds Jewelers jobs?

What are the most popular job types at Reeds Jewelers?

What are the most popular categories at Reeds Jewelers?

Infographic showing various job openings at Reeds Jewelers in the United States as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% Physical job distribution.

Luxury Watchmaker - REEDS Jewelers

REEDS Jewelers

Wilmington, NC • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 16 days ago

Reeds Jewelers Inc. rating

5.3

Company rating: 5.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

25th of 30 rated jewelry retailers

Job description

At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact.
Wilmington offers historic coastal charm, a vibrant downtown, and a rapidly expanding population. Corporate professionals build strong relationships with peers and clients in this supportive and growing market. Wilmington's beautiful beaches, thriving arts scene, and growing business sector make it an exceptional place to build a career and enjoy an outstanding lifestyle.
REEDS Jewelers is honored that our corporate office in Wilmington, NC, houses a Rolex Plaque Repair Facility.
Join REEDS Jewelers as a Luxury Watchmaker and bring your expertise in mechanical and automatic timepiece repair to a brand known for excellence. In this role, you'll deliver precision service and repairs, provide expert diagnostics and estimates, and uphold the highest standards of craftsmanship. Our teams rely on you to elevate the luxury service experience, while maintaining tools, managing inventory, and supporting store operations.
This is an exciting opportunity for a passionate craftsperson to join our Rolex Plaque Repair Facility, working with world-class timepieces. The ideal candidate is detail-oriented, technically skilled, and thrives in a high-volume, fast-paced setting. If you value integrity, collaboration, and craftsmanship, REEDS offers the opportunity to thrive.
Enjoy competitive pay, benefits, and the chance to grow your career with one of the nation's largest family-owned jewelers. REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing.
Key Responsibilities
Luxury Timepiece Repair & Service
  • Diagnose mechanical and automatic watch issues with precision
  • Perform comprehensive service and repairs
  • Provide accurate repair estimates and service recommendations
  • Maintain detailed records of all repairs, services, and parts used
  • Ensure exceptional craftsmanship and adherence to brand standards

Operational Excellence
  • Communicate clearly and professionally with team members and clients regarding timelines, estimates, and service expectations
  • Maintain and calibrate watchmaking tools, machines, and equipment to ensure optimal function
  • Monitor and manage inventory of watch parts, ordering as needed to support timely repairs
  • Forecast and organize repair workload to consistently meet performance expectations
  • Support store operations with a collaborative, solutions-oriented approach

Client Engagement & Support
  • Partner with the sales team to support client consultations and elevate the luxury service experience
  • Serve as a brand ambassador for craftsmanship and technical excellence

This team member must embody REEDS' core values:
  • Integrity - We live ethically and honestly in every moment and interaction.
  • Performance Excellence - We pursue success relentlessly and learn from every experience.
  • Stewardship - We honor the trust placed in us by our associates, clients, and communities.
  • Professionalism - We attract and grow exceptional talent through development and self-leadership.
  • Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action.
  • Team Orientation - We thrive through collaboration, shared goals, and mutual respect.
  • Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun.

Requirements
  • Qualifications
    • Minimum 3 years of proven experience as a Watchmaker in a luxury or high-end retail environment
    • In-depth technical knowledge of mechanical and automatic movements, repairs, and servicing
    • Skilled in polishing, refinishing, and using watchmaking equipment
    • Ability to work with extreme precision and a high level of detail
    • Strong communication and organizational skills
    • Basic computer proficiency and experience managing repair workflows
    • Must be legally eligible to work in the U.S.
    • Must be able to sit or stand for extended periods as required

Benefits
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

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