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Return Manager Jobs in New York (NOW HIRING)

... platforms to managed care, hearing centers and diagnostics locations. ESSENTIAL DUTIES AND ... Return Logistics Associate is responsible to process all incoming packages. Duties include but not ...

Return Logistics

Hauppauge, NY ยท On-site

$20.66/hr

... platforms to managed care, hearing centers and diagnostics locations. ESSENTIAL DUTIES AND ... Service digitization * configurable digitization * return for credit * salvage and outbound ...

... platforms to managed care, hearing centers and diagnostics locations. ESSENTIAL DUTIES AND ... Return Logistics Associate is responsible to process all incoming packages. Duties include but not ...

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Customer Service Manager

Englishtown, NJ ยท On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

ECommerce Manager

Eatontown, NJ ยท On-site

$50 - $80/hr

Oversee the reverse logistics process, including managing returns and exchanges efficiently. * Monitor marketplace health and performance metrics to ensure high seller ratings. * Utilize Excel to ...

Tax Manager

Manhattan, NY ยท Remote

$140K - $150K/yr

You'll work on a variety of individual and entity returns, manage direct client relationships, and serve as a trusted technical resource within the team. It's a role built for someone who wants to ...

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Customer Service Manager

Paramus, NJ ยท On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Customer Service Manager

Bay Shore, NY ยท On-site

$20.15 - $21.15/hr

Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per ...

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...

The role relies on tax return-ready books and records provided by clients and does not involve ... Manage client relationships, including client groups with multiple entities (up to 100+). Provide ...

... return Manage budget allocation and automated bidding strategies across a $1M+ annual paid search investment, with a focus on marginal efficiency and ROAS performance Build and maintain scalable ...

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Return Manager information

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

What are the most commonly searched types of Return jobs in New York?

The most popular types of Return jobs in New York are:

What cities in New York are hiring for Return Manager jobs?

Cities in New York with the most Return Manager job openings:

Return Logistics

WSA Americas

Hauppauge, NY โ€ข On-site

Full-time

Posted 22 days ago


Job description

WSA - Wonderful Sound for All is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Return Logistics Associate is responsible to process all incoming packages.

Duties include but not limited to;

  • mail opening

  • Service digitization

  • configurable digitization

  • return for credit

  • salvage and outbound processing


The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.