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Return Associate Jobs in New York (NOW HIRING)

bav

Returns Support Associate 3

Manhattan, NY · On-site

$18.75 - $24.25/hr

Job Overview: The Returns associate will assist the Logistics team with all Reverse Logistics ... of the return. These areas will include, but are not limited to, advanced exchanges, fraud ...

WSA Americas

Return Logistics

Hauppauge, NY · On-site

Return Logistics Associate is responsible to process all incoming packages. Duties include but not limited to; * mail opening * Service digitization * configurable digitization * return for credit ...

WS Audiology USA

Return Logistics

Hauppauge, NY · On-site

$20.66/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES Return Logistics Associate is responsible to process all incoming packages. Duties include but not limited to; * mail opening * Service digitization ...

WSA Americas

Return Logistics

Hauppauge, NY · On-site

Return Logistics Associate is responsible to process all incoming packages. Duties include but not limited to; * mail opening * Service digitization * configurable digitization * return for credit ...

HR NOW (2)

Returns Processing Associate

Edison, NJ · On-site

$16/hr

Returns Processing Associate Responsibilities : The Returns processing associate will manage and process customer returns from the online operation. Task: * Unload pallets and unpack product returns

Ring Concierge

Returns & Repairs Associate

New York, NY · On-site

$55K/yr

We are seeking a Returns & Repairs Associate to become an integral part of our team. In this role ... Manage damaged return workflows with our 3PL, including photo documentation and investigations

Ring Concierge

Returns & Repairs Associate

New York, NY · On-site

$55K/yr

We are seeking a Returns & Repairs Associate to become an integral part of our team. In this role ... Manage damaged return workflows with our 3PL, including photo documentation and investigations

Kforce Inc

Tax Associate

Manhattan, NY · On-site

$64K - $86K/yr

The Tax Associate will assist with preparing for tax audits ... Tax return preparation * Prepare corporate and partnership tax returns for filing on a timely basis ...

Kforce Inc.

Tax Associate

Manhattan, NY · On-site

$64K - $86K/yr

Prepare and review income and non-income-based tax returns The Tax Associate will assist with preparing for tax audits Tax return preparation Prepare corporate and partnership tax returns for filing ...

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Return Associate information

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How much do return associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for return associate in New York is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.63 per hour, depending on experience, location, and employer.

What is a return associate?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the key skills and qualifications needed to thrive as a return associate?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are the typical challenges a return associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Return jobs in New York?

The most popular types of Return jobs in New York are:

What cities in New York are hiring for Return Associate jobs?

Cities in New York with the most Return Associate job openings:

Return Associate jobs near you

Returns Support Associate 3

bav

Manhattan, NY • On-site

$18.75 - $24.25/hr

Full-time

Posted 19 days ago

Job description

Job Overview:

The Returns associate will assist the Logistics team with all Reverse Logistics processing issues of customer returns. Focusing on creating receive ready returns and correcting return exceptions that are stopping the processing of the return. These areas will include, but are not limited to, advanced exchanges, fraud, customer service, customer errors, loss, carrier issues, system issues, returns exemption analysis, cost analysis of return requests, refusal/ RMA creation, international return labels, and lithium. They will review internal and external customer or carrier requests and evaluate the case load to prioritize and balance the same. They will review the total case load for patterns that can be addressed or eliminated both for fraud and efficiency.

Essential Responsibilities:

  • Handle all returns cases/inquiries, prioritize it, making sure that the cases are resolved in a timely manner.
  • Perform quality control for the requests 
  • Analyze and determine the cost effectiveness of the request
  • Coordinate with both internal and external parties to address the queries
  • Identify and notify respective departments of issues and or abuse of the company policies
  • Ability to handle direct customer communication

Specific Knowledge, Skills and Abilities:

  • Time management
  • Ability to work independently.
  • Ability to design or understand process design to implement new systems.
  • Strong organizational skills

Preferred Education, Experience and Licenses:

  • Working knowledge of returns and shipping.
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About BAV

Sourced by ZipRecruiter

Industry

Convention and trade show organizers

Company size

11 - 50 Employees

Headquarters location

Buffalo, NY, US

Year founded

1988

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