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Return Associate Jobs in New York (NOW HIRING)

Abacus Group

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Tax Associate

New York, NY · Remote

$60 - $65/hr

Our client a technology solutions firm is seeking a temporary Tax Associate to join their team ... GoSystem work, specifically for federal state returns. Experience Required: * A couple of years ...

Wagner, Ferber, Fine & Ackerman

Senior Associate

Floral Park, NY · On-site

$16 - $19.25/hr

... returns Have a working, up-to-date knowledge of federal and state tax law Review clients' books on ... Senior Associates regularly work in one-on-one situations with partners and managers both in the ...

SEBAK & MONNER ASSOCIATES CPA FIRM

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Accountant & Tax Associate

Morristown, NJ · On-site

$65K - $85K/yr (+ commission)

... Associate to join our team ... Must have minimum 3 years experience in preparing returns. (almost senior level) Must have ...

SEBAK & MONNER ASSOCIATES CPA FIRM

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Accountant & Tax Associate

Morristown, NJ · On-site

$65K - $85K/yr (+ commission)

... Associate to join our team ... Must have minimum 3 years experience in preparing returns. (almost senior level) Must have ...

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Return Associate information

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How much do return associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for return associate in New York is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.63 per hour, depending on experience, location, and employer.

What is a return associate?

Return Associates are retail or warehouse employees responsible for processing returned merchandise from customers. Their duties often include inspecting returned items for damage, verifying return eligibility, restocking products, and updating inventory systems. Return Associates play a key role in ensuring customer satisfaction by facilitating smooth and efficient returns. They may also communicate with customers regarding return policies and help resolve any issues related to returned goods.

What are the key skills and qualifications needed to thrive as a return associate?

To thrive as a Return Associate, you need strong attention to detail, basic math skills, and familiarity with inventory management, typically supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, warehouse software, and barcoding tools is common in this role. Excellent customer service, problem-solving abilities, and effective communication help you resolve return issues efficiently and professionally. These skills ensure accurate processing, customer satisfaction, and smooth store operations.

What are the typical challenges a return associate faces when processing returned items, and how can they effectively handle them?

Return Associates often encounter challenges such as managing high volumes of returns during peak seasons, identifying items that do not meet return policies, and ensuring accurate documentation. To handle these effectively, it's important to stay organized, follow company protocols closely, and maintain clear communication with both customers and team members. Developing strong attention to detail and problem-solving skills also helps in processing returns efficiently and minimizing errors.

What is the difference between Return Associate vs Cashier?

Return AssociateCashier
Handles product returns, exchanges, and customer inquiries related to returnsProcesses customer payments, manages cash register, and handles sales transactions
Requires knowledge of return policies and inventory managementRequires cash handling skills and POS system proficiency
Work environment often in retail stores, customer service focusWork environment in retail checkout areas, customer interaction

While both roles are customer-facing in retail, Return Associates focus on managing product returns and exchanges, requiring knowledge of store policies. Cashiers primarily handle sales transactions and cash management. Both positions require strong customer service skills, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Return jobs in New York?

The most popular types of Return jobs in New York are:

What cities in New York are hiring for Return Associate jobs?

Cities in New York with the most Return Associate job openings:

Return Associate jobs near you

Warehouse Associate - Order Fulfillment

MetTel

New York, NY

$20/hr

Full-time

Re-posted yesterday

Job description

 MetTel is looking for a Warehouse Associate with a specialization is Returns to join our team.  

ROLE AND RESPONSIBILITIES:

Returns

  • Processing Returns:  Handle customer returns and exchanges.
  • Assessing Condition: Inspect returned items for defects and ensure they meet return criteria. 
  • Coordination:  Facilitate exchanges, or repairs by coordinating with other departments. 
  • Record Keeping:  Maintain accurate records of returns, including reasons for return and customer information. 
  • Customer Service:   Provide helpful and efficient customer service, addressing inquiries and resolving issues related to returns.
  • Policy Adherence:  Ensure all return processes adhere to company policies and procedures. 
  • Inventory Management:  Update inventory records to reflect returned items. 
  • Resolving Product Disposition:   Resolve the disposition of returned products. 
  • RMA Management: Manage the return merchandise authorization (RMA) process, including issuing RMAs, inspecting merchandise, and sorting returned items. 
  • Customer Follow-Up:  Follow up with customers regarding their returns. 

Inventory

  • Receiving and Processing Inventory Receiving and unpacking incoming shipments.
  • Verifying shipments against purchase orders.
  • Entering received items into inventory management software.
  • Inventory Management and Control:  Maintaining accurate records of inventory levels, stock movements, and discrepancies.
  • Performing regular inventory audits to ensure accuracy.
  • Identifying and resolving inventory discrepancies.
  • Stock Management and Organization: Ensuring a clean and organized inventory storage area.
  • Assisting with stocking shelves or moving inventory.
  • Data Entry and Reporting:  Maintaining accurate records of inventory transactions.
  • Customer Service and Communication:  Assisting clients with inventory counts and inventory verification
  • Answering customer inquiries and complaints related to inventory. 

Other Duties
   Assisting with other duties as assigned. 
   Packing and shipping items. 
   Picking inventory for orders as needed

DESIRED QUALIFICATIONS:

  • Excellent math and analytical skills
  • Attention to detail
  • Computer skills (familiar with excel)
  • Ability to stand and walk for long periods of time
  • Ability to carry 50-75lbs
  • Previous experience in Inventory or Returns
  • Problem Solving skills
  • Knowledge of inventory management principles and best practices
  • Ability to work individually and in a team setting.
  • Flexibility to work weekends

This position has a base compensation package offered at $20.00p/hr. commensurate with education and background experience. 

Keywords: #Shipping, #Warehouse, #eCommerce, #returns 

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