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Retention Account Manager Jobs (NOW HIRING)

Alarm Detection Systems

Account Manager

Denver, CO

$48K/yr

In this role, you'll work directly with existing customers, support account growth and retention ... Manage and grow an assigned portfolio of customer accounts. * Build strong relationships with ...

Urgent

Training provided

Alarm Detection Systems

Account Manager

Naperville, IL · On-site

In this role, you'll work directly with existing customers, support account growth and retention ... Manage and grow an assigned portfolio of customer accounts. * Build strong relationships with ...

Alarm Detection Systems

Account Manager

Arvada, CO · On-site

In this role, you'll work directly with existing customers, support account growth and retention ... Manage and grow an assigned portfolio of customer accounts. * Build strong relationships with ...

Alarm Detection Systems

Account Manager

Naperville, IL

$48K/yr

In this role, you'll work directly with existing customers, support account growth and retention ... Manage and grow an assigned portfolio of customer accounts. * Build strong relationships with ...

Urgent

Practising Law Institute

Account Manager

New York, NY

$62K - $68K/yr

This individual will be responsible to retain accounts and grow revenue. KEY RESPONSIBILITIES ... Exercise solid territory account management skills to ensure all customers receive frequent ...

Alera Group

Commercial Lines Account Manager

Montpelier, VT · On-site +1

$60K - $80K/yr

Manage and service a dedicated book of small commercial clients with a focus on retention, account performance, and client satisfaction. * Serve as the main point of contact for clients, providing ...

CJ Logistics

Mgr, Account Management

Des Plaines, IL · On-site

Position Overview We are seeking a highly skilled and motivated Manager of Account Management to ... Ensure timely and effective communication with clients to ensure satisfaction and retention.

Canopy

Account Manager, SMB

South Jordan, UT

Account Manager, SMB Canopy, South Jordan, UT About Us Canopy is a fast-growing SaaS company in ... Track retention opportunities and outcomes to support improvements in Net Revenue Retention (NRR)

Canopy

Account Manager, SMB

South Jordan, UT · On-site

Account Manager, SMB Canopy, South Jordan, UT About Us Canopy is a fast-growing SaaS company in ... Track retention opportunities and outcomes to support improvements in Net Revenue Retention (NRR)

RHSB

Account Executive, Personal Lines

Dallas, TX · Hybrid

$48K - $65K/yr

Deliver exceptional service while managing all aspects of client insurance programs * Build strong ... Support department growth through client retention and cross-selling opportunities * Ensure ...

RHSB

Account Executive, Personal Lines

Dallas, TX · On-site

The Personal Lines Senior Account Manager is passionate and proactive about the clients they serve ... Promotes customer retention through account review and account rounding; re-marketing accounts when ...

Canopy

Account Manager, SMB

South Jordan, UT

Account Manager, SMB Canopy, South Jordan, UT About Us Canopy is a fast-growing SaaS company in ... Track retention opportunities and outcomes to support improvements in Net Revenue Retention (NRR)

Daniels Health

Account Manager

Salt Lake City, UT · On-site

$70K - $100K/yr

You'll focus on client retention, account development, and uncovering new opportunities-all while ... Project Management and problem solving to drive outcomes inter-departmentally for the customer

Daniels Health

Account Manager

Salt Lake City, UT · On-site

$70K - $100K/yr

You'll focus on client retention, account development, and uncovering new opportunities-all while ... Project Management and problem solving to drive outcomes inter-departmentally for the customer

Practising Law Institute

Account Manager

New York, NY · On-site

$62K - $68K/yr

This individual will be responsible to retain accounts and grow revenue. KEY RESPONSIBILITIES ... Exercise solid territory account management skills to ensure all customers receive frequent ...

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Retention Account Manager information

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$29.5K

$65.8K

$106K

How much do retention account manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for retention account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

Retention Account Managers typically do not earn $300,000 annually; such high salaries are more common in executive roles, specialized sales, or senior management positions. High-paying jobs in the US often require extensive experience, advanced skills, or industry-specific certifications. Roles like senior executives, investment bankers, or specialized consultants are more likely to reach this compensation level.

How does a Retention Account Manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What are Retention Account Managers?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What jobs pay 4000 a week without a degree?

Retention Account Managers typically do not earn $4,000 weekly without relevant experience or industry-specific skills. High-paying roles that can reach this level without a degree often include sales positions, real estate brokers, or specialized trades like certain construction or technical roles, which may require certifications or on-the-job training. Success in these roles depends on performance, client base, and skill level rather than formal education alone.

What are the key skills and qualifications needed to thrive as a Retention Account Manager, and why are they important?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

How can I make 2000 a week working from home?

A Retention Account Manager can earn $2,000 weekly by working full-time, typically earning a base salary plus commissions or bonuses based on client retention and sales performance. Developing strong communication skills, using CRM tools, and maintaining a high level of customer service are essential for maximizing earnings in this role.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

What does a retention manager do?

A retention account manager is responsible for maintaining and strengthening relationships with existing clients to reduce churn and increase customer loyalty. They analyze customer data, develop strategies to improve satisfaction, and collaborate with sales and marketing teams to implement retention initiatives. Strong communication skills and familiarity with CRM tools are essential for success in this role.
More about Retention Account Manager jobs
What cities are hiring for Retention Account Manager jobs? Cities with the most Retention Account Manager job openings:
What are the most commonly searched types of Retention Account jobs? The most popular types of Retention Account jobs are:
What states have the most Retention Account Manager jobs? States with the most job openings for Retention Account Manager jobs include:
What job categories do people searching Retention Account Manager jobs look for? The top searched job categories for Retention Account Manager jobs are:
Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Manager

Account Manager

Alarm Detection Systems

Denver, CO

Urgent

Training provided

$48K/yr

Full-time

Posted 21 days ago

Alarm Detection Systems rating

9.0

Company rating: 9.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

5th of 108 rated security

Job description

Salary: $48,000 base salary + performance-based bonus opportunities

#SR25


Protect What Matters. Build Your Career.

For more than 55 years, Alarm Detection Systems (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, fire alarm, video surveillance, and access control solutions.


We're looking for an Account Manager who enjoys building relationships, helping customers, and creating opportunities for growth. In this role, you'll work directly with existing customers, support account growth and retention, and develop the skills needed to advance into an Outside Sales Representative position.


Why Join ADS?

At ADS, our culture is built on five core values:

  • Customer First We put our customers at the center of everything we do.
  • Do Whatever You Say and Whatever It Takes We honor our commitments and follow through.
  • Embrace Change and Pursue Growth We continuously learn, improve, and adapt.
  • Be a Team Player We work together to achieve shared success.
  • Care About People We value relationships and genuinely care about our customers, coworkers, and communities.


We believe our people are our greatest asset. That's why we invest in training, professional development, and career advancement opportunities while fostering a supportive and collaborative work environment. Apply today and become part of a team that's been protecting what matters most for more than 55 years.

How You'll Make an Impact

  • Manage and grow an assigned portfolio of customer accounts.
  • Build strong relationships with customers and key decision-makers.
  • Identify opportunities for upgrades, expanded services, referrals, and account growth.
  • Support and collaborate with Outside Sales Representatives to develop and advance sales opportunities.
  • Conduct proactive outreach through phone, virtual, and in-person interactions.
  • Address customer concerns and recommend solutions that strengthen customer satisfaction and retention.
  • Maintain accurate customer records and activity within our CRM system.
  • Partner with Sales, Operations, Installation, and Customer Service teams to deliver an exceptional customer experience.
  • Travel within your assigned territory to meet with customers and prospects.
  • Develop the skills, product knowledge, and sales expertise needed to advance into an Outside Sales Representative role.


What Makes You a Great Fit

  • Strong communication and relationship-building skills.
  • A customer-focused mindset and passion for helping others.
  • Self-motivated, organized, and goal-oriented.
  • Ability to manage multiple priorities and follow through on commitments.
  • Strong problem-solving and critical-thinking abilities.
  • Professional and confident when interacting with customers.


Background & Experience

  • Account management, sales, customer service, or business development experience.
  • Bachelor's degree in Business, Marketing, Sales, or a related field.
  • Experience in the security, alarm, technology, or related industries.
  • Bilingual skills are a plus.


Benefits & Perks

  • Paid Time Off (PTO)
  • Paid Holidays
  • Flexible Work-from-Home Opportunities
  • Company-Provided Laptop and Cell Phone
  • 401(k) with Employer Match
  • Tuition Reimbursement
  • Professional Development and Training Opportunities
  • Paid Parental Leave
  • Mileage Reimbursement
  • Employee, Friends, and Family Discounts
  • Company-Sponsored Events and Team Activities
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Employer-Paid Short-Term Disability
  • Employee Assistance Program (EAP)


Ready to Grow With Us?

If you're looking for an opportunity to build relationships, develop your sales career, and join a company that values its people, we'd love to hear from you.


Compensation

Base Salary: $48,000 annually

Compensation is designed to reward strong performance, customer retention, account growth, and overall contribution to team success. In addition to base pay, this position is eligible for:

  • Quarterly performance bonuses
  • District performance kicker

On-Target Earnings (OTE): $54,800



Alarm Detection Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.


#ZR

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