OR · On-site
The Account Manager is responsible for managing and retaining a block of key client accounts while supporting business growth and client satisfaction. This role serves as a trusted advisor and ...
They are responsible for the overall strategy with clients and retention of clients. The Account Manager closely monitors and reports on client campaign effectiveness and works closely with various ...
They are responsible for the overall strategy with clients and retention of clients. The Account Manager closely monitors and reports on client campaign effectiveness and works closely with various ...
$80K - $85K/yr
They excel at retaining clients and fostering growth within their portfolios. About Account Management at FiscalNote At the heart of an exciting growth opportunity within FiscalNote, our Account ...
$80K - $85K/yr
They excel at retaining clients and fostering growth within their portfolios. About Account Management at FiscalNote At the heart of an exciting growth opportunity within FiscalNote, our Account ...
$94K - $125K/yr
The Key Account Manager is responsible for retaining, growing, and optimizing the value of assigned customer accounts. Following transition from the Business Development Manager, this role leads the ...
$94K - $125K/yr
The Key Account Manager is responsible for retaining, growing, and optimizing the value of assigned customer accounts. Following transition from the Business Development Manager, this role leads the ...
Account Manager, SMB
Portland, OR · On-site
About the Team The Inside Account Management team is part of DoorDash's SMB account management ... We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant ...
Account Manager, SMB
Portland, OR · On-site
About the Team The Inside Account Management team is part of DoorDash's SMB account management ... We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant ...
OR · On-site
$133K - $161K/yr
Enterprise Account Managers ensure our largest customers maximize the value of using Jumio's ID ... Strong retention and growth success within multi-million dollar accounts * Positive attitude, team ...
OR · On-site
Our Account Managers ensure that clients are using the product to meet their overall business ... High-performance record of sales and retention * Ability to successfully lead in-person meetings ...
OR · On-site
Our Account Managers ensure that clients are using the product to meet their overall business ... High-performance record of sales and retention * Ability to successfully lead in-person meetings ...
Account Manager
OR · On-site
... retention rate above 90% and 3,7 billion in combined revenue in 2025, we are looking for someone ... Manage existing key accounts delivering superior customer service. * Target and develop new ...
Account Manager
OR · On-site
... retention rate above 90% and 3,7 billion in combined revenue in 2025, we are looking for someone ... Manage existing key accounts delivering superior customer service. * Target and develop new ...
Principal Account Manager - USA
OR · Remote
$155K - $180K/yr
Veriff is hiring a Principal Account Manager to join our Account Management team, focused on ... Drive net dollar retention through expansion, renewals, increased product utilization, and ...
Principal Account Manager - USA
OR · Remote
$155K - $180K/yr
Veriff is hiring a Principal Account Manager to join our Account Management team, focused on ... Drive net dollar retention through expansion, renewals, increased product utilization, and ...
Senior Account Manager
OR · Remote
$140K - $150K/yr
Full lifecycle management of a CPG, grocery, retail and restaurant account book, with direct accountability for net revenue retention across renewals, upsells, and cross-sells * Building and ...
Senior Account Manager
OR · Remote
$140K - $150K/yr
Full lifecycle management of a CPG, grocery, retail and restaurant account book, with direct accountability for net revenue retention across renewals, upsells, and cross-sells * Building and ...
... data retention needs across a wide range of industries. Magnetic tape is recognized as a core ... experienced Account Manager to our team. The successful candidate will be responsible for ...
... data retention needs across a wide range of industries. Magnetic tape is recognized as a core ... experienced Account Manager to our team. The successful candidate will be responsible for ...
Account Manager
Wilsonville, OR · On-site
The Account Manager is dedicated to achieving team goals with a focus on acquiring, penetrating, managing, and retaining customers critical to the success of the overall business. Background Nexeo ...
Account Manager
Wilsonville, OR · On-site
The Account Manager is dedicated to achieving team goals with a focus on acquiring, penetrating, managing, and retaining customers critical to the success of the overall business. Background Nexeo ...
Account Manager
Wilsonville, OR · On-site
The Account Manager is dedicated to achieving team goals with a focus on acquiring, penetrating, managing, and retaining customers critical to the success of the overall business. Background Nexeo ...
Account Manager
Wilsonville, OR · On-site
The Account Manager is dedicated to achieving team goals with a focus on acquiring, penetrating, managing, and retaining customers critical to the success of the overall business. Background Nexeo ...
OR · On-site
$55K - $75K/yr
Account Growth & Management: Manage a dedicated portfolio of existing Encompass customers ... Retention & Risk Mitigation: Assume full responsibility for achieving and consistently exceeding ...
OR · On-site
$55K - $75K/yr
Account Growth & Management: Manage a dedicated portfolio of existing Encompass customers ... Retention & Risk Mitigation: Assume full responsibility for achieving and consistently exceeding ...
As an Commercial Lines Account Manager, you'll manage the daily servicing and retention of accounts, provide expert coverage guidance, and collaborate with producers and other account managers to ...
As an Commercial Lines Account Manager, you'll manage the daily servicing and retention of accounts, provide expert coverage guidance, and collaborate with producers and other account managers to ...
OR · On-site
Proactively identify risks and drive mitigation plans to protect customer success, retention, and satisfaction * Act as the voice of the customer across the organization Account Management & Program ...
You\'ll be responsible for retaining and renewing our existing customer base while building the ... Requirements * 3+ years in renewals, account management, or a closely related post-sale revenue ...
You\'ll be responsible for retaining and renewing our existing customer base while building the ... Requirements * 3+ years in renewals, account management, or a closely related post-sale revenue ...
OR · On-site
Read this part first This is a role for someone who wants to own client success and directly drive retention and revenue. We are looking for an Account Manager to manage a premier book of business ...
OR · On-site
Read this part first This is a role for someone who wants to own client success and directly drive retention and revenue. We are looking for an Account Manager to manage a premier book of business ...
Account Manager
OR · On-site +1
$90K - $125K/yr
Work cross functionally to develop retention and expansion strategies. REQUIREMENTS: * BA/BS or similar college-level education. * 5+ years selling or managing existing accounts in the B2B Software ...
Posted today
Account Manager
OR · On-site +1
$90K - $125K/yr
Work cross functionally to develop retention and expansion strategies. REQUIREMENTS: * BA/BS or similar college-level education. * 5+ years selling or managing existing accounts in the B2B Software ...
Posted today
Commercial Account Manager
OR · Remote
Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue. * Executive ...
Commercial Account Manager
OR · Remote
Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue. * Executive ...
Retention Account Manager information
See Oregon salary details
$31.2K - $38.5K
5% of jobs
$38.5K - $45.9K
11% of jobs
$50.4K is the 25th percentile. Wages below this are outliers.
$45.9K - $53.2K
15% of jobs
$53.2K - $60.6K
14% of jobs
The median wage is $63.4K / yr.
$60.6K - $68K
14% of jobs
$68K - $75.3K
12% of jobs
$79.4K is the 75th percentile. Wages above this are outliers.
$75.3K - $82.7K
9% of jobs
$82.7K - $90K
7% of jobs
$90K - $97.4K
6% of jobs
$97.4K - $104.7K
4% of jobs
$104.7K - $112.1K
3% of jobs
$31.2K
$69.6K
$112.1K
How much do retention account manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for retention account manager in Oregon is $69,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $83,000.00 per year, depending on experience, location, and employer.
How does a retention account manager typically collaborate with other departments to improve customer retention?
Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.
What is a retention account manager?
Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.
What skills and qualifications are needed to thrive as a retention account manager?
To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.
What is the difference between Retention Account Manager vs Customer Success Manager?
| Aspect | Retention Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Retaining existing clients and reducing churn | Ensuring overall customer satisfaction and success |
| Metrics | Customer retention rate, renewal rate | Customer satisfaction scores, Net Promoter Score (NPS) |
| Work Environment | Account management, client communication | Onboarding, ongoing support, relationship building |
| Common Industry Usage | Sales, SaaS, subscription services | Tech, SaaS, service industries |
While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.
What are popular job titles related to Retention Account Manager jobs in Oregon? For Retention Account Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Retention Account Manager jobs in Oregon look for? The top searched job categories for Retention Account Manager jobs in Oregon are:
What cities in Oregon are hiring for Retention Account Manager jobs? Cities in Oregon with the most Retention Account Manager job openings:
Job description
The Account Manager is responsible for managing and retaining a block of key client accounts while supporting business growth and client satisfaction. This role serves as a trusted advisor and product expert, cultivating strong relationships with clients, brokers, and internal teams. The Account Manager oversees all phases of the client lifecycle, from onboarding to ongoing service delivery and renewal activities, ensuring exceptional service and consistent results.
Primary Responsibilities:
- Manage a portfolio of approximately $5 - $8 million to ensure satisfaction, retention, and long-term partnership
- Serve as the primary liaison for plan sponsors, brokers, and internal teams to deliver an exceptional client experience
- Develop and execute strategic service plans to align with client goals and objectives
- Oversee day-to-day account management activities, including implementation, issue resolution, and renewals
- Maintain relationships with senior-level contacts within client organizations, including Benefits, Human Resources, and Finance leaders
- Ensure accurate and timely delivery of Point C products, services, and reporting
- Collaborate closely with internal stakeholders and partners-valuing internal relationships as highly as external ones-to proactively address client needs and drive continuous improvement and success
- Lead the development and delivery of presentations, client meetings, and renewal discussions as a subject matter expert on Point C solutions
- Establish cadence of regular and strategic service meetings
- Other duties as assigned to support client success
Qualifications:
- Bachelor's degree or equivalent related experience
- 5-8 years of client management, account management, or similar experience within the TPA, insurance, or employee benefits industry
- Proven experience engaging and building relationships with C-suite executives
- Strong knowledge of self-funded health plans including stop loss, employee benefit programs, and related federal regulations (ERISA, COBRA, HIPAA, ACA)
- Excellent written, verbal, and presentation skills
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Ability to build relationships and interact confidently with senior-level executives and clients
- Analytical thinking, creative problem-solving, and sound decision-making abilities
- Self-motivated, results-driven, and able to manage multiple priorities
- Ability to travel as needed
- Active state insurance license is preferred