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Retention Account Jobs (NOW HIRING)

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Retention Account information

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How much do retention account jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for retention account in the United States is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retention Account Manager, and why are they important?

To thrive as a Retention Account Manager, you need strong customer relationship management skills, sales acumen, and a background in business or communications, often supported by relevant experience. Familiarity with CRM software such as Salesforce, account management platforms, and data analysis tools is typically required. Exceptional communication, problem-solving abilities, and a proactive approach to client needs set top performers apart. These skills ensure the ability to retain clients, address concerns effectively, and drive long-term business growth.

How does a Retention Account professional typically collaborate with other departments to improve customer retention?

Retention Account professionals work closely with sales, customer service, and marketing teams to develop strategies that address customer concerns and enhance satisfaction. They often share customer feedback with product teams to inform improvements and coordinate with marketing to create targeted campaigns for at-risk clients. Regular cross-departmental meetings and data sharing are common practices, ensuring a unified approach to reducing churn and increasing client loyalty.

What are retention account managers?

Retention account managers are professionals who focus on maintaining and strengthening relationships with existing clients to ensure their continued business. Their primary goal is to reduce customer churn by addressing client concerns, providing ongoing support, and identifying opportunities to enhance customer satisfaction. They may also work closely with sales and customer service teams to develop retention strategies and resolve issues quickly. By building strong client relationships, retention account managers help increase customer loyalty and the long-term value of accounts.
What are the most commonly searched types of Retention Account jobs? The most popular types of Retention Account jobs are:

Sales & Customer Retention Account Manager

MZ Packaging, LLC.

Salt Lake City, UT โ€ข On-site

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago


Job description

Salary:

Sales & Customer Retention Account Manager

Location: Salt Lake City, UT

Job Type: Full-Time


About Us

MZ Packaging is a fast-growing company specializing in supplement and packaged food copacking. We are passionate about building strong client relationships and driving revenue growth. If you thrive in a dynamic environment and love helping customers succeed, this role is for you!


What You'll Do

  • Develop and execute sales and retention strategies to meet revenue goals
  • Manage the full sales cycle: prospecting, negotiations, and closing deals
  • Build lasting relationships with clients to ensure satisfaction and repeat business
  • Identify upsell and cross-sell opportunities within existing accounts
  • Track account performance and prepare accurate reports
  • Collaborate with internal teams to improve processes and customer experience


What We're Looking For

  • Proven experience in sales, account management, or customer success
  • Excellent communication and negotiation skills
  • Strong analytical skills and CRM proficiency
  • Ability to work under pressure and meet deadlines
  • Experience in manufacturing, food, supplement, or nutraceutical industries is a plus


Compensation & Benefits

  • Competitive salary + performance bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities
  • Supportive and collaborative team environment


Ready to help us build lasting client relationships and drive growth? Apply today!


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