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Retention Account Manager Jobs (NOW HIRING)

RHSB

Account Manager, Personal Lines

Dallas, TX · On-site

$41K - $56K/yr

Account Manager, Personal Lines Dallas, Texas Help Us Make a Difference! Founded in 1945, RHSB ... Promotes customer retention through account review and account rounding; re-marketing accounts when ...

RHSB

Account Manager, Personal Lines

Dallas, TX · On-site

$44K - $60K/yr

Account Manager, Personal Lines Dallas, Texas Help Us Make a Difference! Founded in 1945, RHSB ... Promotes customer retention through account review and account rounding; re-marketing accounts when ...

RHSB

Account Manager II, Personal Lines

Dallas, TX

$41K - $56K/yr

Account Manager II, Personal Lines Dallas, Texas Help Us Make a Difference! Founded in 1945, RHSB ... Promotes customer retention through account review and account rounding; re-marketing accounts when ...

RHSB

Account Manager II, Personal Lines

Dallas, TX · On-site

$44K - $60K/yr

Account Manager II, Personal Lines Dallas, Texas Help Us Make a Difference! Founded in 1945, RHSB ... Promotes customer retention through account review and account rounding; re-marketing accounts when ...

AFC Transport

Account Manager

Chicago, IL · On-site

$60K/yr

You will prospect and close new shipper accounts, then expand and retain your accounts by ... Manage and grow a book of business by expanding lanes, volume, and retention * Sell the right mix ...

AFC Companies

Account Manager

Chicago, IL · On-site

$60K/yr

You will prospect and close new shippers, then expand and retain your accounts by delivering ... Manage and grow a book of business by expanding lanes, volume, and retention * Sell the right mix ...

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Retention Account Manager information

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$29.5K

$65.8K

$106K

How much do retention account manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for retention account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a Retention Account Manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What are Retention Account Managers?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What are the key skills and qualifications needed to thrive as a Retention Account Manager, and why are they important?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

More about Retention Account Manager jobs
What cities are hiring for Retention Account Manager jobs? Cities with the most Retention Account Manager job openings:
What are the most commonly searched types of Retention Account jobs? The most popular types of Retention Account jobs are:
What states have the most Retention Account Manager jobs? States with the most job openings for Retention Account Manager jobs include:
What job categories do people searching Retention Account Manager jobs look for? The top searched job categories for Retention Account Manager jobs are:
Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Sales & Customer Retention Account Manager

MZ Packaging, LLC.

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Salary:

Sales & Customer Retention Account Manager

Location: Salt Lake City, UT

Job Type: Full-Time


About Us

MZ Packaging is a fast-growing company specializing in supplement and packaged food copacking. We are passionate about building strong client relationships and driving revenue growth. If you thrive in a dynamic environment and love helping customers succeed, this role is for you!


What You'll Do

  • Develop and execute sales and retention strategies to meet revenue goals
  • Manage the full sales cycle: prospecting, negotiations, and closing deals
  • Build lasting relationships with clients to ensure satisfaction and repeat business
  • Identify upsell and cross-sell opportunities within existing accounts
  • Track account performance and prepare accurate reports
  • Collaborate with internal teams to improve processes and customer experience


What We're Looking For

  • Proven experience in sales, account management, or customer success
  • Excellent communication and negotiation skills
  • Strong analytical skills and CRM proficiency
  • Ability to work under pressure and meet deadlines
  • Experience in manufacturing, food, supplement, or nutraceutical industries is a plus


Compensation & Benefits

  • Competitive salary + performance bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities
  • Supportive and collaborative team environment


Ready to help us build lasting client relationships and drive growth? Apply today!


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