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Retention Account Manager Jobs (NOW HIRING)

TACO Metals

Inside Account Manager

Sparta, TN · On-site

$55K - $65K/yr

TACO Metals is seeking a commercially minded Inside Account Manager to own, retain, and grow an assigned portfolio of customer accounts. This is more than a traditional customer service role. As the ...

New

Global Data Systems Inc

Account Manager

Houston, TX · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc.

Account Manager

Lafayette, LA · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc

Account Manager

Dallas, TX · On-site

Description As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target ...

Global Data Systems Inc.

Account Manager

Lafayette, LA · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc

Account Manager

Atlanta, GA · On-site

Description As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target ...

Global Data Systems Inc.

Account Manager

Lafayette, LA · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc

Account Manager

Houston, TX · On-site

Description As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target ...

Global Data Systems

Account Manager

Houston, TX

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems

Account Manager

Atlanta, GA

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

Global Data Systems Inc

Account Manager

Atlanta, GA · On-site

As an Account Manager , you will own, retain, and grow revenue across existing customer relationships while identifying qualified new-logo opportunities that align with GDS's target profile. You will ...

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Showing results 21-40

All JobsRetention Account JobsRetention Account Manager Jobs

Retention Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do retention account manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for retention account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

More about Retention Account Manager jobs
What cities are hiring for Retention Account Manager jobs? Cities with the most Retention Account Manager job openings:
What are the most commonly searched types of Retention Account jobs? The most popular types of Retention Account jobs are:
What states have the most Retention Account Manager jobs? States with the most job openings for Retention Account Manager jobs include:
What job categories do people searching Retention Account Manager jobs look for? The top searched job categories for Retention Account Manager jobs are:
Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Licensed Personal Lines Account Manager

VICTORY AGENCY INC

Houston, TX • On-site

$60K - $70K/yr

Full-time

PTO

Re-posted 25 days ago

Job description

Benefits:
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

Victory Agency is hiring a Licensed Personal Lines Account Manager in Houston, TX.
We are looking for someone who enjoys building strong client relationships, managing an assigned personal lines book, and helping clients make confident coverage decisions. This role is a great fit for a licensed insurance professional who is strong in service, organized with follow-up, comfortable in AMS360, and interested in contributing to agency growth through retention, account rounding, referrals, and inbound new business opportunities.

What you will do:

·         Manage and service an assigned personal lines book
·         Handle renewals, remarketing, billing questions, endorsements, cancellations, and client follow-up
·         Quote and bind inbound personal lines opportunities and referrals
·         Identify account-rounding and cross-sell opportunities
·         Maintain accurate AMS360 documentation, suspense, attachments, and workflow follow-through
·         Help us deliver a consistent, professional, and high-touch client experience
What we are looking for:

·         Active Property & Casualty license
·         Personal lines account management experience
·         Strong client communication and follow-up skills
·         Attention to detail and commitment to documentation
·         Ability to work well with a team and follow agency workflows
·         Bilingual English/Spanish is a plus
This is an opportunity to join an established independent agency with a strong client base, a supportive team, and room for continued professional growth.
Interested candidates can message me directly or send a resume to garciae@victoryagency.net.