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Retention Account Manager Jobs in Missouri (NOW HIRING)

Jobgether

Own client retention, account expansion, renewals, and upsell opportunities. * Take responsibility ... Strong understanding of managed IT services, cybersecurity, recurring-revenue business models , and ...

Walmart

Account Manager

Cassville, MO · On-site

$110K - $220K/yr

The team focuses on aligning business objectives through effective account management, customer success, and retention strategies. By leveraging expertise in revenue forecasting, decision making, and ...

Walmart

Account Manager

Noel, MO · On-site

$110K - $220K/yr

The team focuses on aligning business objectives through effective account management, customer success, and retention strategies. By leveraging expertise in revenue forecasting, decision making, and ...

Walmart

Account Manager

Anderson, MO · On-site

$110K - $220K/yr

The team focuses on aligning business objectives through effective account management, customer success, and retention strategies. By leveraging expertise in revenue forecasting, decision making, and ...

Crossroads Courier

Account Manager

Saint Louis, MO · On-site

$27.50 - $30.50/hr

Account Manager / Customer Experience Specialist We Find A Way. At Crossroads Courier, every ... Build strong relationships and drive customer retention * Manage customer inquiries and service ...

Swank Motion Pictures

Account Manager

Saint Louis, MO · Hybrid

The Account Manager is responsible for delivering exceptional customer service to college and ... Set and achieve goals related to customer retention, satisfaction, operational efficiency, and ...

The Clix Group

Account Manager

Webster Groves, MO · On-site

Our Account Managers are a critical part of how that happens. About the Role The Account Manager at ... This role is focused on retention, client health, and steady growth in client value. Success is ...

Intercard Inc

House Account Manager

Saint Louis, MO · On-site

$6.0K - $70K/mo

About the RoleWe're looking for an experienced House Account Manager to manage, retain, and grow a portfolio of assigned customer accounts.This is a sales and account management position focused on ...

New

Intercard Inc

House Account Manager

Saint Louis, MO · On-site

$6.0K - $70K/mo

About the Role We're looking for an experienced House Account Manager to manage, retain, and grow a portfolio of assigned customer accounts. This is a sales and account management position focused on ...

New

Intercard Inc

House Account Manager

Saint Louis, MO · On-site

$65K - $85K/yr

About the Role We're looking for an experienced House Account Manager to manage, retain, and grow a portfolio of assigned customer accounts. This is a sales and account management position focused on ...

Clix

Account Manager

Webster Groves, MO · On-site

Our Account Managers are a critical part of how that happens. About the Role The Account Manager at ... This role is focused on retention, client health, and steady growth in client value. Success is ...

PureCars

CXM Account Manager

Kansas City, MO · On-site

AutoAlert's CXM Account Manager is responsible for the proactive management, retention, and growth of an assigned portfolio of dealership partners. This role serves as the primary post-launch point ...

Byrider

Collections Account Manager

Springfield, MO

$50K - $75K/yr

Glenstone Ave - Springfield, MO 65804 Collections Account Manager CNAC is Byrider's exclusive ... Collections, retention, or customer service experience * Able to work on-site * Able to pass a ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Glenstone Ave - Springfield, MO 65804 Collections Account Manager CNAC is Byrider's exclusive ... Collections, retention, or customer service experience * Able to work on-site * Able to pass a ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Glenstone Ave - Springfield, MO 65804 Collections Account Manager CNAC is Byrider's exclusive ... Collections, retention, or customer service experience * Able to work on-site * Able to pass a ...

SOLID Surface Care, Inc.

Account Manager

Kansas City, MO · On-site

Description Account Manager Position Summary The Account Manager is responsible for driving revenue growth through new business development, account management, and customer retention within assigned ...

Walmart

Account Manager

Noel, MO · On-site

$70K - $130K/yr

The Senior Analyst, Strategic Account Management, plays a critical role in driving business growth ... Utilize data analysis and forecasting tools to drive revenue growth and customer retention ...

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All JobsRetention Account JobsRetention Account Manager JobsRetention Account Manager Jobs in Missouri

Retention Account Manager information

See Missouri salary details

$27.7K

$61.7K

$99.4K

How much do retention account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for retention account manager in Missouri is $61,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

How much does a retention account manager get paid?

Retention account managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, industry, and location. Many roles also include performance bonuses and benefits, and strong communication and CRM skills are often required.

What are the most commonly searched types of Retention Account jobs in Missouri?

The most popular types of Retention Account jobs in Missouri are:

What are popular job titles related to Retention Account Manager jobs in Missouri?

For Retention Account Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Retention Account Manager jobs in Missouri look for?

The top searched job categories for Retention Account Manager jobs in Missouri are:

What cities in Missouri are hiring for Retention Account Manager jobs?

Cities in Missouri with the most Retention Account Manager job openings:

Retention Account Manager jobs near you

Client Account Manager

Remote

Jobgether
See more jobs at Jobgetherexternal

Full-time

Posted 6 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Account Manager based in Netherlands.

As a Client Account Manager, you'll take ownership of strategic client relationships across the MSP and cybersecurity ecosystem.
You'll work directly with business owners and senior decision-makers to understand commercial challenges and identify opportunities for growth.
Beyond traditional account management, you'll act as a trusted advisor, shaping solutions, proposals, retention strategies, and expansion plans.
The role combines relationship management with a strong commercial focus, giving you direct responsibility for client revenue and account growth.
You'll collaborate across marketing, sales, and partner networks while helping clients make informed decisions around digital growth.
The environment is highly autonomous, international, and fast-moving, with significant exposure to senior stakeholders.
This is an opportunity to build a strong network within the growing MSP/MSSP market while making a measurable impact on client success and business performance.

Accountabilities
  • Build, develop, and maintain strong relationships with MSP and cybersecurity clients across a diverse portfolio.
  • Lead client conversations to understand business objectives, challenges, priorities, and growth opportunities.
  • Act as a trusted commercial advisor, recommending relevant solutions rather than simply coordinating client requests.
  • Own client retention, account expansion, renewals, and upsell opportunities.
  • Take responsibility for a revenue target linked to client retention and growth.
  • Develop and shape commercial proposals, presentations, sales materials, and other client-facing content.
  • Build relationships across MSP, MSSP, channel, partner, and referral communities.
  • Discuss digital growth opportunities with clients, including SEO, paid media, content marketing, and broader digital strategies.
  • Identify opportunities to strengthen client relationships, increase account value, and support long-term commercial outcomes.
  • Collaborate with internal teams and senior stakeholders to ensure client strategies and proposed solutions are aligned with business objectives.
Requirements
  • 3+ years of experience in MSP/MSSP account management, agency account management, channel partnerships, or another comparable client-facing commercial role.
  • Strong understanding of managed IT services, cybersecurity, recurring-revenue business models, and the needs of technical B2B buyers.
  • Comfortable discussing SEO, paid media, content marketing, and digital growth with clients at a commercially meaningful level.
  • Demonstrated commercial ownership, such as managing a book of business, revenue target, renewals, retention, or account expansion.
  • Experience developing proposals, sales presentations, commercial materials, or sales-engineering content.
  • Excellent written and spoken English, with strong communication and relationship-building skills.
  • Confident engaging with senior decision-makers and translating complex commercial challenges into practical recommendations.
  • Strong consultative selling and problem-solving abilities, with the initiative to identify opportunities rather than simply follow predefined processes.
  • Self-directed and comfortable taking ownership of multiple client relationships in a remote, autonomous environment.
  • Existing relationships within the MSP/MSSP ecosystem are an advantage.
  • Experience working with MSP-focused marketing or growth agencies is a plus.
  • Channel, partnership, or referral-network experience is desirable.
  • Experience selling to technical B2B decision-makers is beneficial.
Benefits
  • Full-time position with a fully remote working model.
  • Full-time contract with a global team and international client base.
  • High degree of autonomy and ownership over a portfolio of strategic accounts.
  • Direct exposure to MSP and cybersecurity business owners and senior decision-makers.
  • Opportunity to influence client strategy, retention, expansion, and revenue growth.
  • Ability to build a valuable professional network across the growing MSP/MSSP and cybersecurity ecosystem.
  • Commercially focused role with direct visibility into business performance and client outcomes.
  • Opportunity to develop expertise across account management, digital growth, partnerships, and consultative selling.
  • Collaborative environment with significant scope to shape client solutions and commercial opportunities.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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