Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
This role is centered on account retention and development, with some prospecting for new business ... Manage preventive maintenance and service agreement renewals. * Prepare renewal proposals and ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
Account Manager
Ogden, UT · On-site
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate. Key Responsibilities Manage Customer Relationships * Serve as the ...
Account Manager
South Weber, UT · Hybrid
The Account Manager works closely with project teams, estimators, and clients to ensure ... Focused on long-term account growth, retention, and client satisfaction * Works with existing ...
Account Manager
South Weber, UT · Hybrid
The Account Manager works closely with project teams, estimators, and clients to ensure ... Focused on long-term account growth, retention, and client satisfaction * Works with existing ...
Account Manager
South Weber, UT · On-site
$100K/yr
The Account Manager works closely with project teams, estimators, and clients to ensure ... Focused on long-term account growth, retention, and client satisfaction * Works with existing ...
Account Manager
South Weber, UT · On-site
$100K/yr
The Account Manager works closely with project teams, estimators, and clients to ensure ... Focused on long-term account growth, retention, and client satisfaction * Works with existing ...
Account Manager
Ogden, UT · On-site
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. * Develops and maintains a thorough knowledge of the Company's available ...
Account Manager
Ogden, UT · On-site
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. * Develops and maintains a thorough knowledge of the Company's available ...
Account Manager
Ogden, UT · On-site
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. * Develops and maintains a thorough knowledge of the Company's available ...
Account Manager
Ogden, UT · On-site
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. * Develops and maintains a thorough knowledge of the Company's available ...
Account Manager
Ogden, UT · On-site
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. * Develops and maintains a thorough knowledge of the Company's available ...
Account Manager
Ogden, UT · On-site
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. * Develops and maintains a thorough knowledge of the Company's available ...
Account Manager
Ogden, UT · On-site
We hold true the value of hiring, developing and retaining the best employees in the industry. Our ... Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ...
Quick apply
Account Manager
Ogden, UT · On-site
We hold true the value of hiring, developing and retaining the best employees in the industry. Our ... Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ...
Account Manager
Ogden, UT · On-site
We hold true the value of hiring, developing and retaining the best employees in the industry. Our ... Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ...
Quick apply
Account Manager
Ogden, UT · On-site
We hold true the value of hiring, developing and retaining the best employees in the industry. Our ... Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ...
Account Manager
Ogden, UT · On-site
We hold true the value of hiring, developing and retaining the best employees in the industry. Our ... Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ...
Account Manager
Ogden, UT · On-site
We hold true the value of hiring, developing and retaining the best employees in the industry. Our ... Become Our Next Account Manager! Are you a self-motivated, enthusiastic team player who thrives on ...
Account Manager
Magna, UT · On-site
$77K/yr
As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Experience in leading, developing, and retaining a dynamic team while building positive client ...
Quick apply
Account Manager
Magna, UT · On-site
$77K/yr
As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Experience in leading, developing, and retaining a dynamic team while building positive client ...
Account Manager
Magna, UT · On-site
$77K/yr
As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Experience in leading, developing, and retaining a dynamic team while building positive client ...
Account Manager
Magna, UT · On-site
$77K/yr
As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Experience in leading, developing, and retaining a dynamic team while building positive client ...
Account Manager
Magna, UT · On-site
$77K/yr
As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Experience in leading, developing, and retaining a dynamic team while building positive client ...
Account Manager
Magna, UT · On-site
$77K/yr
As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Experience in leading, developing, and retaining a dynamic team while building positive client ...
The Account Manager will be responsible for growing our service business, maintaining strong client ... Customer Satisfaction & Retention: Build long-term relationships with clients, ensuring high ...
The Account Manager will be responsible for growing our service business, maintaining strong client ... Customer Satisfaction & Retention: Build long-term relationships with clients, ensuring high ...
The Account Manager will be responsible for growing our service business, maintaining strong client ... Customer Satisfaction & Retention: Build long-term relationships with clients, ensuring high ...
The Account Manager will be responsible for growing our service business, maintaining strong client ... Customer Satisfaction & Retention: Build long-term relationships with clients, ensuring high ...
Proven ability in activating and retaining new business. * Proven ability to manage a sizable volume of clients/accounts. * Proven ability to work in a fast-paced dynamic environment and navigate ...
Proven ability in activating and retaining new business. * Proven ability to manage a sizable volume of clients/accounts. * Proven ability to work in a fast-paced dynamic environment and navigate ...
Proven ability in activating and retaining new business. * Proven ability to manage a sizable volume of clients/accounts. * Proven ability to work in a fast-paced dynamic environment and navigate ...
Proven ability in activating and retaining new business. * Proven ability to manage a sizable volume of clients/accounts. * Proven ability to work in a fast-paced dynamic environment and navigate ...
Retention Account Manager information
See Hooper, UT salary details
$27K - $33.4K
5% of jobs
$33.4K - $39.8K
11% of jobs
$43.6K is the 25th percentile. Wages below this are outliers.
$39.8K - $46.1K
15% of jobs
$46.1K - $52.5K
14% of jobs
The median wage is $55K / yr.
$52.5K - $58.9K
14% of jobs
$58.9K - $65.2K
12% of jobs
$68.8K is the 75th percentile. Wages above this are outliers.
$65.2K - $71.6K
9% of jobs
$71.6K - $78K
7% of jobs
$78K - $84.4K
6% of jobs
$84.4K - $90.7K
4% of jobs
$90.7K - $97.1K
3% of jobs
$27K
$60.3K
$97.1K
How much do retention account manager jobs pay per year?
As of Sep 1, 2026, the average yearly pay for retention account manager in Hooper, UT is $60,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $71,900.00 per year, depending on experience, location, and employer.
What is a retention account manager?
Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.
What skills and qualifications are needed to thrive as a retention account manager?
To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.
How does a retention account manager typically collaborate with other departments to improve customer retention?
Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.
What is the difference between Retention Account Manager vs Customer Success Manager?
| Aspect | Retention Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Retaining existing clients and reducing churn | Ensuring overall customer satisfaction and success |
| Metrics | Customer retention rate, renewal rate | Customer satisfaction scores, Net Promoter Score (NPS) |
| Work Environment | Account management, client communication | Onboarding, ongoing support, relationship building |
| Common Industry Usage | Sales, SaaS, subscription services | Tech, SaaS, service industries |
While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.
How much does a retention account manager get paid?
Retention account managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, industry, and location. Many roles also include performance bonuses and benefits, and strong communication and CRM skills are often required.
What job categories do people searching Retention Account Manager jobs in Hooper, UT look for?
The top searched job categories for Retention Account Manager jobs in Hooper, UT are:
What cities near Hooper, UT are hiring for Retention Account Manager jobs?
Cities near Hooper, UT with the most Retention Account Manager job openings:
Full-time
Medical, Dental, Vision, PTO
Posted 24 days ago
Job description
Kelso Building Services delivers commercial HVAC, mechanical, and facility support solutions to businesses throughout the region. As part of Kelso Industries, we combine local market expertise with the resources of a growing national organization.
Our focus is simple: help customers maintain reliable, efficient building systems while creating long-term partnerships built on service, responsiveness, and trust. As we continue to expand, we're looking for professionals who can strengthen customer relationships and identify opportunities to add value over time.
Position Overview
The Commercial HVAC Client Relationship Manager is responsible for managing and expanding a portfolio of existing service customers. This role serves as the primary point of contact for clients, helping ensure a positive experience while identifying opportunities for contract renewals, additional services, and long-term account growth.
Success in this position comes from building lasting relationships, understanding customer needs, and collaborating closely with operations teams to deliver outstanding service.
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate.
Key Responsibilities
Manage Customer Relationships
We're looking for a relationship-focused professional who understands commercial building services and enjoys helping customers solve problems.
Qualified candidates will typically have:
The strongest candidates are trusted advisors who understand their local market and bring credibility with customers. They know how to balance customer service, business development, and operational coordination while creating long-term value for clients and the company.
You are likely a great fit if you:
Our focus is simple: help customers maintain reliable, efficient building systems while creating long-term partnerships built on service, responsiveness, and trust. As we continue to expand, we're looking for professionals who can strengthen customer relationships and identify opportunities to add value over time.
Position Overview
The Commercial HVAC Client Relationship Manager is responsible for managing and expanding a portfolio of existing service customers. This role serves as the primary point of contact for clients, helping ensure a positive experience while identifying opportunities for contract renewals, additional services, and long-term account growth.
Success in this position comes from building lasting relationships, understanding customer needs, and collaborating closely with operations teams to deliver outstanding service.
This role is centered on account retention and development, with some prospecting for new business opportunities when appropriate.
Key Responsibilities
Manage Customer Relationships
- Serve as the main contact for assigned commercial accounts.
- Build strong relationships with facility managers, property managers, building owners, and other stakeholders.
- Conduct regular account reviews and maintain ongoing communication.
- Manage preventive maintenance and service agreement renewals.
- Prepare renewal proposals and ensure customer programs remain aligned with operational needs.
- Support contract retention through proactive account management.
- Identify opportunities for equipment upgrades, repairs, replacements, and additional service offerings.
- Expand service presence within existing customer locations and portfolios.
- Partner with operations teams to develop practical solutions for customers.
- Generate and qualify new prospects within the local market.
- Leverage industry relationships and referrals to build awareness of Kelso Building Services.
- Coordinate with leadership on larger regional or multi-location opportunities.
- Keep CRM records accurate and current.
- Track opportunities, renewal schedules, customer interactions, and forecasts.
- Provide regular pipeline updates and account status reports.
We're looking for a relationship-focused professional who understands commercial building services and enjoys helping customers solve problems.
Qualified candidates will typically have:
- 5+ years of experience in commercial HVAC, mechanical services, controls, facilities services, or related industries.
- Experience managing customer accounts and service agreements.
- Demonstrated success in customer retention and account growth.
- Knowledge of preventive maintenance programs and recurring service contracts.
- Strong communication, presentation, and relationship-building skills.
- Experience using CRM platforms to manage opportunities and customer activity.
- A valid driver's license and the ability to travel locally within the market.
The strongest candidates are trusted advisors who understand their local market and bring credibility with customers. They know how to balance customer service, business development, and operational coordination while creating long-term value for clients and the company.
You are likely a great fit if you:
- Build relationships naturally.
- Take ownership of customer satisfaction.
- Are comfortable discussing service solutions and business needs.
- Enjoy growing existing accounts while pursuing strategic opportunities.
- Work effectively with both customers and internal teams.
- Competitive base salary plus incentive compensation
- Health, dental, and vision benefits
- Paid time off and holidays
- Career advancement opportunities within a growing national organization
- The support of an experienced operations and service team
- A collaborative environment focused on long-term customer success