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Customer Account Executive Retention Jobs (NOW HIRING)

Tailscale

Customer Account Executive

Denver, CO · On-site +1

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new ...

BlueConic

Customer Account Executive

Philadelphia, PA · On-site

We are building a team of Account Executives who operate as Sherpas-guiding customers through complexity, aligning technology to strategic business outcomes, and leading them confidently to ...

Ironclad

Customer Account Executive

San Francisco, CA · On-site

$144K - $200K/yr

Ironclad is looking for a Customer Account Executive to help support our rapid scale and make an ... Manage a book of business to drive expansion and retention by proactively identifying customer ...

Tailscale

Customer Account Executive

Denver, CO · On-site +1

$100K - $125K/yr

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new ...

TeamDynamix

Customer Account Executive

$90K - $110K/yr

About the Role TeamDynamix is seeking a dedicated, driven Customer Account Executive to join our remote Customer Success team. In this role, you will own and grow a portfolio of existing customer ...

W3Global Inc.

Customer Account Executive

Denver, CO · Hybrid

$60K - $65K/yr

The Customer Account Representative serves as a key member of our client service team, supporting commercial insurance clients and internal staff. This individual will be responsible for servicing ...

AvePoint

Customer Account Executive - SLED

Arlington, VA · Remote

$100K - $140K/yr

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

AvePoint

Customer Account Executive - SLED

Chicago, IL · On-site

$100K - $140K/yr

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

AvePoint

Customer Account Executive - SLED

Chicago, IL · Remote

$100K - $140K/yr

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

AvePoint

Customer Account Executive - SLED

Arlington, VA · On-site

$100K - $140K/yr

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

Tailscale

Senior Customer Account Executive

Denver, CO · On-site +1

$150K/yr

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new ...

UCX

Account Executive

Albany, NY · On-site

$75K - $90K/yr

... retention of existing business within their assigned territory. In this position, the Account ... Maintain positive customer relationships. The Account Executive upholds UCX high standards of ...

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Customer Account Executive Retention information

See salary details

$40K

$64.1K

$98K

How much do customer account executive retention jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer account executive retention in the United States is $64,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Account Executive Retention vs Customer Account Executive?

AspectCustomer Account Executive RetentionCustomer Account Executive
Primary FocusRetaining existing customers and reducing churnAcquiring new customers and managing accounts
ResponsibilitiesFollow-up with current clients, upselling, renewal managementProspecting, onboarding new clients, initial account setup
Skills & CredentialsCustomer relationship management, communication, negotiationSales techniques, product knowledge, communication
Work EnvironmentCustomer retention teams, account managementSales teams, new client onboarding

Customer Account Executive Retention focuses on maintaining and growing existing client relationships, while Customer Account Executive emphasizes acquiring new clients. Both roles require strong communication skills, but retention roles prioritize relationship management and renewal strategies, whereas acquisition roles focus on sales and prospecting.

What does a Customer Account Executive Retention do?

A Customer Account Executive Retention is responsible for maintaining and strengthening relationships with existing customers, often with the goal of preventing cancellations or churn. They handle customer inquiries, address concerns, and proactively offer solutions or incentives to encourage continued service. This role often involves negotiating with customers, understanding their needs, and ensuring they have a positive experience with the company. Effective communication and problem-solving skills are essential, as Customer Account Executive Retention professionals serve as a bridge between the customer and the company.

What are the key skills and qualifications needed to thrive as a Customer Account Executive Retention, and why are they important?

To thrive as a Customer Account Executive Retention, you need strong sales acumen, negotiation skills, and experience in account management, often supported by a relevant degree or prior customer service experience. Familiarity with CRM systems such as Salesforce, knowledge of retention strategies, and proficiency in communication platforms are typically required. Excellent interpersonal skills, problem-solving abilities, and resilience help you build rapport and handle challenging customer interactions effectively. These competencies are crucial for maximizing customer satisfaction, reducing churn, and achieving retention targets in a competitive environment.

How does a Customer Account Executive Retention typically collaborate with other departments to resolve customer issues and improve retention rates?

Customer Account Executive Retention professionals frequently work cross-functionally with departments such as billing, technical support, and sales to address customer concerns and prevent churn. They act as a liaison, escalating complex issues to the appropriate teams while ensuring the customer’s voice is heard throughout the process. By sharing customer feedback and collaborating on solutions, they help identify trends and contribute to initiatives aimed at improving overall customer satisfaction and retention. This collaborative approach not only resolves immediate concerns but also supports long-term business goals.
More about Customer Account Executive Retention jobs
What cities are hiring for Customer Account Executive Retention jobs? Cities with the most Customer Account Executive Retention job openings:
What states have the most Customer Account Executive Retention jobs? States with the most job openings for Customer Account Executive Retention jobs include:
What job categories do people searching Customer Account Executive Retention jobs look for? The top searched job categories for Customer Account Executive Retention jobs are:
Customer Account Executive Retention jobs near you
Infographic showing various Customer Account Executive Retention job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $64,082 per year, or $30.8 per hour.

Customer Account Executive

Freight Wizards LLC

Chicago, IL • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance

Customer Account Executive
If you want a fast-paced sales role where your effort equals your paycheck - let's talk!
We're looking for experienced, ambitious Customer Account Executives who are eager to succeed and not afraid of the hustle.
About the role
In this role, you'll:
  • Acquire new customers through cold calling, emailing, and quoting shipments.
  • Collaborate with a Carrier Account Representative on awarded business to help service our clients' transportation needs and build a resilient book of business.
  • Thrive in a high-volume B2B transactional sales environment, be comfortable picking up the phone, solve problems on the fly, work under pressure, and own your results.

What's in it for you
  • Competitive base salary plus uncapped commission (15-25%).
  • Work in the heart of Chicago - a vibrant city setting full of restaurants, nightlife, and networking opportunities.
  • Paid training provided - your success is our success, and we're here to help you win.
  • Clear pathway for internal promotion into leadership roles.

Key responsibilities
  • Develop and maintain strong relationships with prospective clients.
  • Confidently inquire into and verify customer needs, then present tailored solutions.
  • Coordinate with a Carrier Account Representative to ensure smooth, satisfying service delivery.
  • Meet or exceed sales and revenue targets by executing effective sales strategies.
  • Make 100+ outbound calls each day to find, close, and build relationships with shippers; negotiate terms and work with our team on the management of daily shipments.

We'd love to hear from you if
  • You have a Bachelor's degree in Business, Sales, Marketing, or a related field (preferred but not required).
  • You have at least 2 years of B2B sales experience (preferably in logistics or similar).
  • You're punctual (work starts at 7:00 A.M. on-site).
  • You bring a strong sense of urgency, drive, and the discipline to out-work anyone you know.
  • You're coachable and eager to learn.
  • You have excellent negotiation, communication, and customer-service skills.
  • You're highly organized, possess excellent time-management skills, and are obsessed with delivering results and maintaining order.
  • You're used to meeting and exceeding quotas in a fast-paced sales setting.

Schedule & Location
  • Monday to Friday, alternating Saturdays, on-site in Chicago.
  • Must be accessible 24/7/365 (to support dynamic client and logistics needs).

Compensation: $45,000.00 - $60,000.00 per year
Freight Wizards is a 3PL Freight Brokerage that aims to connect our Customers with qualified Carriers to service their Freight Transportation needs across North America. We MAKE IT HAPPEN because of our Training, Ethical Expectations, Accessibility 24/7/365, and Hard Work as a means to providing the best-in-class transportation services to our customers.

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