Customer Account Executive Retention Jobs (NOW HIRING)

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

The Enterprise Account Executive is responsible for driving revenue growth within a named list of enterprise accounts aligned to one of Behavox's core verticals: Banking and Capital Markets, Asset and Wealth Management, Private Equity, or Commodities. The role is primarily focused on new business acquisition, managing complex enterprise sales cycles averaging nine months with deal sizes of $200K+, while also owning selective expansion and renewal activity within a limited set of existing customers.

This role owns the full commercial sales lifecycle, including AE-led outbound prospecting, qualification, value articulation to both above-the-line business stakeholders and below-the-line functional buyers, commercial negotiation, and contract execution for the Behavox Controls Platform. The Account Executive is accountable for articulating and advancing a clear business value case by aligning customer strategic objectives, economic outcomes, and executive priorities to the commercial decision. The role also maintains disciplined sales execution through accurate pipeline management, forecasting, and activity hygiene in HubSpot. Following initial contract signature, the Account Executive retains commercial ownership of the account and partners with Customer Success to support adoption and execute value-driven expansion and renewal opportunities.

1. Enterprise executive buying behavior - Knowledge of how senior business leaders in regulated financial institutions evaluate investments based on strategic alignment, economic impact, and business outcomes.
2. Vertical-specific business and regulatory drivers - Understanding of the commercial objectives, regulatory pressures, and operating models relevant to the assigned industry vertical.
3. Behavox Controls Platform business value - Knowledge of how the platform supports enterprise risk reduction, operational efficiency, and control effectiveness in ways that align to executive priorities.
4. Complex enterprise sales economics - Knowledge of long-cycle, high-value sales motions, including stakeholder alignment, budget ownership, and multi-stage commercial approvals.
5. Account lifecycle and value realization - Understanding of how realized customer value, sustained engagement, and commercial outcomes support renewals and expansion over time.

1. Enterprise outbound prospecting and pipeline creation - Owns outbound pipeline generation within a named account list, with heavy reliance on direct AE-led prospecting activity, and in partnership with SDR and Marketing to engage both above-the-line business stakeholders and below-the-line functional buyers within the assigned vertical.
2. End-to-end enterprise deal ownership - Executes the full commercial sales process from initial engagement through negotiation and close on $200K+ opportunities with extended sales cycles.
3. Value-based selling - Owns articulation of the Behavox Controls Platform business value by linking platform capabilities to customer strategic objectives, economic outcomes, and executive priorities to influence senior decision-makers and progress buying decisions.
4. Commercial negotiation, deal governance, and CRM hygiene - Leads pricing discussions, commercial negotiations, and contract execution within established approval frameworks, while maintaining accurate, timely deal data, activity logging, and forecasting hygiene in HubSpot.
5. Post-signature account ownership - Retains commercial ownership after initial close and works with Customer Success to scope, qualify, and close expansion opportunities within existing accounts.

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
• Modern, comfortable offices in New York and Virginia. If you're based in either city, 2 days in office per week is required. Otherwise, travel as needed.
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.