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Senior Junior Customer Success Manager Jobs (NOW HIRING)

Books Are Fun

Jr Customer Success Manager

$45K - $50K/yr

Senior Customer Success Manager Job Type: Full Time; Salary Exempt Job Purpose: The Junior Customer Success Manager is a dynamic, relationship-driven role supporting our Customer Success team in ...

NGE Sports

Customer Success Manager

Boston, MA · On-site

$90 - $140/hr

The Customer Success Manager will act as a trusted advisor to senior stakeholders, performing ... The role requires managing multiple clients simultaneously, mentoring junior consultants, and ...

BlackLine

$128 - $161/hr

Senior Customer Success ManagerSkip to main content#Senior Customer Success Manager page is loaded## Senior Customer Success ManagerApplyremote type: Hybridlocations: New Yorktime type: Full ...

BlackLine

Senior Customer Success Manager

Manhattan, NY · On-site

$128 - $161/hr

Senior Customer Success ManagerSkip to main content#Senior Customer Success Manager page is loaded## Senior Customer Success ManagerApplyremote type: Hybridlocations: New Yorktime type: Full ...

SITEMETRIC LLC

Senior Customer Success Manager

UT · Remote

$105K - $125K/yr

Overview The Senior Customer Success Manager will ensure Sitemetric's most strategic customers maximize value from our access control and site security solutions. This role blends executive-level ...

New

Hireology

Senior Customer Success Manager

Chicago, IL

$87K - $114K/yr

Senior Customer Success Manager Customer Success • Hireology • Chicago, IL • Hybrid • Full-Time About Hireology Hireology's technology empowers businesses to build great teams. Over the last ...

Genesys

Sr. Customer Success Manager

Ohio, IL · On-site

Senior Customer Success Manager United States - Central Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

Genesys

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

Genesys

Sr. Customer Success Manager

Michigan, ND · On-site

Senior Customer Success Manager United States - Central Role Overview: Drive measurable customer value across a portfolio of strategic enterprise accounts by helping organizations maximize adoption ...

HHAeXchange

Sr. Customer Success Manager

We are seeking a Sr Customer Success Manager to join our growing team. This role will serve as the strategic relationship lead for HHAeXchange's largest national Managed Care Organization (MCO ...

New

Zappi

Senior Customer Success Manager

Boston, MA · On-site +1

$110K - $125K/yr

Senior Customer Success Manager Application Deadline: 24 September 2026 Department: Customer Employment Type: Full Time Location: Boston, MA Reporting To: Garrett Mesa Compensation: $110,000 - $125 ...

SPINS

Senior Customer Success Manager

Chicago, IL · On-site +1

$110K - $120K/yr

Senior Customer Success Manager For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from ...

Emburse

Senior Customer Success Manager

Addison, TX · On-site

$90 - $140/hr

Senior Customer Success Managers are responsible for the post-sales success of aportfolio of ... Provide first-level support, onboarding guidance, and mentorship to junior CSMs prior to management ...

Hi Marley

Sr. Customer Success Manager

Boston, MA · On-site

We are growing rapidly and are looking for a Sr. Customer Success Manager within the insurance or insure-tech industry to join our team. As a Hi Marley Customer Success Manager, you will be the ...

NextDeavor Inc.

Sr. Customer Success Manager

New York, NY · Remote

$105.63/hr

Sr. Customer Success Manager 7+ Month W2 Contract New York, NY (hybrid preferred) Here's how you'll become a key player with this opportunity: This is an exciting opportunity to join the Customer ...

Nasuni

Senior Customer Success Manager

Boston, MA · Hybrid

Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni: Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data ...

Instructure, Inc

Sr. Customer Success Manager

We are seeking a highly skilled and experienced Sr. Customer Success Manager (CSM) to join our Strategic HigherEd CSM team. This role is crucial for managing and nurturing relationships with our ...

Smartly

Senior Customer Success Manager

New York, NY · Hybrid

$110K - $130K/yr

As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product trials and drive ...

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Senior Junior Customer Success Manager information

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$22.5K

$72.5K

$124K

How much do senior junior customer success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior junior customer success manager in the United States is $72,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Junior Customer Success Manager vs Customer Success Associate?

AspectSenior Junior Customer Success ManagerCustomer Success Associate
Required CredentialsBachelor's degree, experience in customer success, certifications like CSCPEntry-level, often less experience, may have relevant certifications
Work EnvironmentCollaborates with teams, manages key accounts, strategic planningSupports customer onboarding, handles basic inquiries, assists in account management
Employer & Industry UsageUsed in SaaS, tech, and service industries for mid to senior rolesCommon in customer support and entry-level customer success roles

The Senior Junior Customer Success Manager typically has more experience, handles strategic accounts, and works closely with teams. In contrast, the Customer Success Associate focuses on onboarding and basic support tasks. The roles differ mainly in responsibility level and experience required, but both are essential in customer success teams.

How much does a senior customer success manager earn?

A senior customer success manager typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, or other benefits, especially in tech or SaaS companies where customer success roles are common.
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Senior Junior Customer Success Manager jobs near you
Infographic showing various Senior Junior Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,482 per year, or $34.8 per hour.

Jr Customer Success Manager

Books Are Fun

Remote

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Position Summary
Job Title: Junior Customer Success Manager
Department: 270 - Customer Success
Reports To: Senior Customer Success Manager
Job Type: Full Time; Salary Exempt
Job Purpose: The Junior Customer Success Manager is a dynamic, relationship-driven role supporting our Customer Success team in delivering an exceptional experience to schools participating in our Book Blast program. This client-facing, support-focused position is ideal for someone who is organized, people-oriented, and eager to grow in a customer success or account management career.
Key Responsibilities:
Customer Success & Relationship Assistance
- Support Customer Success Managers by helping schools throughout their Book Blast journey, from onboarding to event completion.
- Assist with follow-ups, scheduling, and routine client communications to ensure schools feel supported and informed.
- Maintain accurate and detailed records of client accounts, communications, and outcomes.
- Help gather client feedback, testimonials, and referrals to support program growth.
Administrative & Operational Support
- Assist with coordination of events, materials, and schedules for Book Blast launches.
- Support team members with presenting to schools, meeting preparation, and follow-ups.
- Identify opportunities to streamline processes and help make customer experiences smoother.
Support & Process Improvement
- Support communication campaigns to help drive engagement and participation.
- Assist with light research or preparation for client meetings.
Event Management
- Serve as the primary point of contact for schools during peak weeks and throughout the season as needed.
- Build and nurture strong, long-term relationships with school leaders through personalized outreach and proactive problem-solving.
- Implement retention strategies based on Never Lose a Customer Again principles to maximize renewals and engagement.
- 5. Training & Development
- Participate in ongoing training and coaching to deepen knowledge of customer success best practices, sales techniques, and program details.
Obtain Referrals, Testimonials, and/or References
- Encourage and gather testimonials, referrals, and client advocacy to grow the Books Are Fun network.
- Leverage client satisfaction to build a network of advocates for Books Are Fun.
Key Requirements:
- Experience: Proven experience in customer service, administrative support, or entry-level account management.
- Skills: Exceptional communication, relationship-building, and problem-solving skills.
- Personality: Fun! Customer-oriented with a passion for going above and beyond to meet client needs.
- Attitude: Positive, proactive, and enthusiastic about helping others succeed.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Friendly, professional, and proactive attitude.
- Comfortable supporting multiple projects and priorities simultaneously.
- Passion for books, education, and creating positive experiences for clients.
- Comfortable working independently in a remote environment.
Working Conditions:
- This is a remote position.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 10 pounds at times.
About Collective Goods and Books Are Fun:
Our companies envision a world where every child, regardless of background, has access to a vibrant home library, fostering a lifelong journey of learning, imagination, and personal growth. Through dynamic partnerships with schools, we aim to turn every home into a nurturing space filled with the wonders of literature, ensuring that the joy and benefits of reading touch every family, building brighter futures, and inspiring lifelong readers one book at a time.
Benefits:
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Flexible Spending Account/Health Savings Account
  • Supplemental benefits (critical illness, accident, & hospital indemnity)
  • Employee assistance program
  • Internet stipend
  • Company paid life insurance + buy-up option
  • Company paid short-term & long-term disability insurance
  • 13 paid holidays throughout the year
  • Paid Time Off
  • Paid Volunteer Time Off
  • Work from home
  • Cultural connections such as our Quarterly Book Club
Pay
This is a full-time/salaried role with a compensation range of $45,000-$50,000
Work Location
This is a work from home position.
About Us
Collective Goods Holdings, Inc. (CGH) is a privately held holding company behind Books Are Fun, Inc. - a company with a simple but powerful mission: to inspire lifelong readers by getting kids excited about books. Books Are Fun energizes communities, schools, and families to ensure every child has books at home, because we believe reading can change the world.
To learn more about our companies and how we spark a lifelong love of reading, please visit our website at https://booksarefun.com/book-blast

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