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Remote Transact Jobs (NOW HIRING)

Transact Campus Inc

Technical Support Engineer I

$55K - $60K/yr

Transact is the leader in innovative payment, mobile credential, and commerce solutions for a ... Remote within the US As a Technical Support Engineer, you will be the technical problem-solving ...

Transact Campus Inc

Level II Client Success Manager

CBORD and Transact have come together as industry leaders in integrated technology solutions ... Remote within the US. Our Level II CSM manages a portfolio of middle market healthcare food service ...

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What are the key skills and qualifications needed to thrive as a Remote Transaction Coordinator, and why are they important?

To thrive as a Remote Transaction Coordinator, you need strong organizational skills, attention to detail, and a background in real estate or transaction management, often supported by relevant certifications. Familiarity with transaction management platforms like Dotloop, DocuSign, and CRM systems is typically required. Excellent communication, time management, and problem-solving abilities help you stand out when coordinating between clients, agents, and other stakeholders remotely. These skills ensure smooth, efficient transactions and high client satisfaction in a fast-paced, virtual environment.

What are some of the common challenges faced by Remote Transact professionals, and how can they be addressed?

Remote Transact professionals often navigate challenges such as maintaining clear communication across time zones and adapting to rapidly changing client needs. To address these, it's important to establish regular check-ins, use collaborative project management tools, and stay proactive in updating clients and team members. Building strong digital communication skills and setting clear expectations can help ensure smooth and efficient transactions, even when working remotely.

What are Remote Transact jobs?

Remote Transact jobs refer to positions that involve managing, processing, or facilitating transactions from a remote location, often using online platforms and digital tools. These jobs can include roles in finance, customer service, e-commerce, and payment processing, where employees handle tasks such as reviewing transactions, verifying information, or assisting customers with online purchases. Working remotely allows employees to perform these duties from anywhere with internet access, offering flexibility and convenience. Employers typically look for candidates with strong attention to detail, communication skills, and familiarity with digital transaction systems.

What is the difference between Remote Transact vs Remote Bookkeeper?

AspectRemote TransactRemote Bookkeeper
Required CredentialsBookkeeping certification, QuickBooks proficiencyBookkeeping certification, QuickBooks proficiency
Work EnvironmentRemote, client-focused, financial servicesRemote, financial record management
Employer & Industry UsageFinancial firms, small businessesAccounting firms, small businesses
Common Search & ComparisonYesYes

Remote Transact and Remote Bookkeeper roles both require bookkeeping certifications and QuickBooks skills. While Remote Transact may focus more on transaction processing within financial services, Remote Bookkeeper emphasizes maintaining accurate financial records. Both roles are remote, serve similar industries, and are often compared by job seekers seeking financial support positions.

More about Remote Transact jobs
What cities are hiring for Remote Transact jobs? Cities with the most Remote Transact job openings:
What are the most commonly searched types of Transact jobs? The most popular types of Transact jobs are:
What states have the most Remote Transact jobs? States with the most job openings for Remote Transact jobs include:
What job categories do people searching Remote Transact jobs look for? The top searched job categories for Remote Transact jobs are:
Remote Transact jobs near you
Infographic showing various Remote Transact job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution.
Technical Support Engineer I

Technical Support Engineer I

Transact Campus Inc

Remote

$55K - $60K/yr

Full-time

Posted 14 days ago

Job description

Transact is the leader in innovative payment, mobile credential, and commerce solutions for a connected campus. Our mission is to create compelling technology that uniquely simplifies campus operations and makes a meaningful difference in students' lives. With a highly configurable, mobile-centric campus technology ecosystem, we partner with over 1,750 higher education institutions to simplify the student experience across the full spectrum of student life.
To learn more about our products, please visit our website located here:
Transact | One Connected Experience (transactcampus.com)
We are currently searching for qualified candidates for Technical Support Engineer. Please see the details for the position below.
Title: Technical Support Engineer I
Location: Remote within the US
As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical issues, provide comprehensive solutions, and ensure our customers achieve maximum value from their Transact+CBORD technology investments. This role combines deep technical expertise with strong customer relationship skills to deliver exceptional support experiences.
Your responsibilities include:
  • Troubleshooting software and hardware issues
  • Collaborating with internal teams to resolve escalated cases
  • Documenting solutions for knowledge sharing
  • Contributing to process improvements that enhance our overall support delivery.

You'll work across our diverse product portfolio to become a trusted technical advisor to customers in mission-critical environments.
Who you'll work with: You'll collaborate closely with your Support Manager and fellow Technical Support Engineers within your specialized team (Healthcare, Higher Education, Payments, or Food Services). You'll regularly interact with Customer Engineers, Technical Success Engineers, and Technical Account Managers to ensure seamless customer experiences. Cross-functionally, you'll work with Product Management, Engineering, and Quality Assurance teams to escalate complex issues and contribute to product improvements.
You'll also interface directly with customers ranging from IT administrators and system integrators to end-users in hospitals, universities, and corporate campuses, requiring excellent communication skills across diverse technical backgrounds.
What you bring to the table:
Core Requirements:
  • Practical experience in Information Technology, Engineering, or related technical field
  • 2-4 years of technical support or software troubleshooting experience
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
  • Experience with SQL databases and basic query writing
  • Familiarity with Windows and/or Linux server environments
  • Understanding of web technologies (HTTP/HTTPS, APIs, web browsers)
  • Customer service orientation with patience and empathy
  • Ability to work independently and manage multiple cases simultaneously
  • Willingness to learn new technologies and adapt to changing environments

Preferred Qualifications:
  • Bachelor's degree in Computer Science or related field of study
  • Experience in healthcare, higher education, or financial services technology
  • Knowledge of payment processing systems and PCI compliance
  • Familiarity with campus card/ID systems or access control technologies
  • Experience with enterprise software integrations and APIs
  • Understanding of network fundamentals (TCP/IP, DNS, firewalls)
  • Experience with ticketing systems and customer support tools
  • Previous experience in mission-critical environments

Campus Identity & Access:
  • Experience with Transact IDX platform and CBORD credential management systems
  • Deep knowledge of door access control, security integration, and emergency lockdown systems
  • Expertise in mobile credential technology, NFC implementation, and biometric systems
  • Understanding of identity management workflows, provisioning, and integration with campus systems
  • Knowledge of campus security protocols and access control compliance requirements.

Food Service & Nutrition:
  • Advanced experience with NetMenu architecture, Room Service Choice, and nutrition management
  • Knowledge of HL7 integration standards and patient information system connectivity
  • Understanding of food service workflows, dietary compliance, and nutrition analysis
  • Experience with food production systems, inventory management, and waste tracking
  • Familiarity with food safety regulations and clinical nutrition requirements

Payment & Transaction Systems:
  • Expert knowledge of Transact One platform architecture and payment processing systems
  • Deep understanding of PCI-DSS compliance, tokenization, and payment security protocols
  • Experience with campus card operations, stored value systems, and meal plan management
  • Knowledge of payment gateway integration, merchant services, and financial transaction flows
  • Understanding of mobile payment technologies and contactless payment implementation

Point of Sale & Commerce:
  • Advanced experience with commercial POS systems and retail operations technology
  • Knowledge of campus commerce platforms, merchant integration, and off-campus programs
  • Understanding of vending system integration, self-service technology, and IoT devices
  • Experience with inventory management systems, sales analytics, and reporting tools
  • Familiarity with e-commerce platforms and mobile ordering systems integration

What's good to know:
This role may require occasional evening or weekend work to support customers in different time zones or during critical system implementations. Some travel may be required for on-site customer support or training opportunities (typically less than 5%). The position offers significant growth opportunities within our three-group structure, with clear advancement paths to Senior Technical Support Engineer and specialized roles in Customer Engineering or Technical Success.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
For more information on other job opportunities and our amazing culture, check us out at transactcampus.com
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
For more information on other job opportunities and our amazing culture, check us out HERE.

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