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Remote Facebook Customer Service Jobs (NOW HIRING)

Anchor Utility

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative (Remote) Location: Remote (U.S.) Type: Full-Time Join Anchor Utility Anchor Utility helps multifamily property owners and operators simplify utility billing and ...

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All JobsFacebook Customer Service JobsRemote Facebook Customer Service Jobs

Remote Facebook Customer Service information

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How much do remote facebook customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote facebook customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Facebook Customer Service vs Remote Social Media Customer Support?

AspectRemote Facebook Customer ServiceRemote Social Media Customer Support
CredentialsBasic customer service skills, familiarity with Facebook platformSimilar skills, often with additional social media platform knowledge
Work EnvironmentRemote, primarily using Facebook tools and chatRemote, managing multiple social media channels
Employer & IndustryCompanies using Facebook for customer engagementBrands across industries managing multiple social media platforms
Search & Comparison IntentPeople comparing Facebook-specific support rolesPeople exploring broader social media support jobs

Remote Facebook Customer Service focuses on assisting customers via Facebook's platform, while Remote Social Media Customer Support involves managing multiple social media channels. Both roles require strong communication skills and familiarity with social media tools, but the latter offers broader platform exposure.

What cities are hiring for Remote Facebook Customer Service jobs? Cities with the most Remote Facebook Customer Service job openings:
What are the most commonly searched types of Facebook Customer Service jobs? The most popular types of Facebook Customer Service jobs are:
What states have the most Remote Facebook Customer Service jobs? States with the most job openings for Remote Facebook Customer Service jobs include:
Remote Facebook Customer Service jobs near you

Customer Service Representative (Remote)

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$16.50 - $22.25/hr

Full-time

Posted 10 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree