ZipRecruiter

Log In

1

Customer Accounts Representative Jobs (NOW HIRING)

CoolSys

Customer Accounts Representative

Phoenix, AZ

$23/hr

Responsibilities The Customer Accounts Representative is responsible for processing and completion of open service calls of assigned customers/accounts using third party online systems in a prompt ...

CoolSys

Customer Accounts Representative

Phoenix, AZ · On-site

$23/hr

Responsibilities The Customer Accounts Representative is responsible for processing and completion of open service calls of assigned customers/accounts using third party online systems in a prompt ...

CoolSys

Customer Accounts Representative

Phoenix, AZ

$23/hr

Responsibilities The Customer Accounts Representative is responsible for processing and completion of open service calls of assigned customers/accounts using third party online systems in a prompt ...

AlphaGraphics

Customer Accounts Representative

Boise, ID · On-site

$16 - $18/hr

Customer Accounts Representative Hot Job BOISE, ID Overview Salary Range $16.00 - $18.00 Hourly Description The starting point for this role is a Customer Service Specialist that is designed to help ...

Mouser

Customer Accounts Representative I

Mansfield, TX · On-site

Spanish 70% Customer Accounts Representative I Requirements * High School Diploma or Equivalent, plus 2 years of customer service or similar experience. Mouser Electronics is an award-winning, global ...

next page

Showing results 1-20

All JobsCustomer Accounts Representative Jobs

Customer Accounts Representative information

See salary details

$11

$18

$28

How much do customer accounts representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for customer accounts representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are Customer Accounts Representatives?

Customer Accounts Representatives are professionals who manage and maintain relationships with clients or customers regarding their accounts. They handle inquiries, process account updates, resolve issues, and ensure customer satisfaction. Their responsibilities often include billing, payment processing, account maintenance, and sometimes collections. They serve as the primary point of contact between the company and its customers for account-related matters, helping to build trust and loyalty.

What is the difference between Customer Accounts Representative vs Customer Service Associate?

AspectCustomer Accounts RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice setting, call centers, or remoteRetail stores, call centers, or service desks
Employer & Industry UsageFinancial institutions, telecom, utility companiesRetail, hospitality, telecom, and service industries
Common Search & ComparisonFocuses on account management and billing issuesFocuses on general customer support and inquiries

The main difference is that Customer Accounts Representatives primarily handle account-specific issues like billing and account management, often within financial or utility sectors. Customer Service Associates provide broader customer support, addressing general inquiries and assisting with product or service issues across various industries.

What are the key skills and qualifications needed to thrive as a Customer Accounts Representative, and why are they important?

To thrive as a Customer Accounts Representative, you need strong organizational skills, attention to detail, and a background in customer service or finance, often supported by a high school diploma or relevant associate degree. Familiarity with customer relationship management (CRM) software, billing systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and patience help build rapport with clients and efficiently resolve account issues. These skills ensure accurate account management, high customer satisfaction, and effective support for business operations.

How does a Customer Accounts Representative typically interact with other departments to resolve client issues?

Customer Accounts Representatives frequently collaborate with teams such as sales, billing, and technical support to address and resolve client concerns efficiently. This often involves coordinating information, communicating client needs, and ensuring that solutions are delivered promptly. Effective representatives build strong working relationships across departments, which not only improves customer satisfaction but also streamlines internal processes. Regular cross-functional meetings and clear documentation are common practices to facilitate this collaboration.
More about Customer Accounts Representative jobs
What job categories do people searching Customer Accounts Representative jobs look for? The top searched job categories for Customer Accounts Representative jobs are:
Customer Accounts Representative jobs near you
Customer Accounts Representative

Customer Accounts Representative

Big Rig Lending LLC

Dalton, GA • On-site

$16 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Lifeline Lending, LLC, is an online marketplace lender. We have a current opening for an experienced Customer Accounts Representative. Ideal candidates will be part of the account management and collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative, call center environment. This position is onsite, in person in Dalton, GA.
CUSTOMER ACCOUNTS REPRESENTATIVE JOB RESPONSIBILITIES

  • Timely respond to customer questions, primarily by telephone.
  • Handle between 100-120 calls per day.
  • Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging
  • Ensure documentation of all collection attempts in appropriate systems
  • Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment
  • Meet or exceed minimum goal requirements based on Company objectives
CUSTOMER ACCOUNTS REPRESENTATIVE JOB REQUIREMENTS
  • 1-2 years in Account Management, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals
  • Prior relevant experience in subprime lending, mortgage, consumer lending, call center collections, and/or commercial lending collections strongly preferred
  • Proficient and professional verbal and written communication skills
  • Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems
  • Ability to interact effectively primarily over the telephone and through email
  • Attention to detail and exceptional prioritizing and organizations skills
  • Strong interpersonal, active listening, critical thinking, and analytical skills
  • Flexibility to work various daytime schedules
  • Bilingual in Spanish/English preferred
BENEFITS
  • Base pay plus monthly bonus opportunities
  • Paid Time Off
  • Paid Holidays
  • 401(k) including company match
  • Medical, dental, vision insurance including dependent coverage
  • Company Paid Life Insurance
  • Company Paid Short and long term disability

Pay rate: $16 to $17 per hour
Job Type: Full-time

Apply