ZipRecruiter

Log In

1

Customer Accounts Representative Jobs (NOW HIRING)

SPEEDY CPS

Customer Accounts Representative

Boise, ID · On-site

$16 - $18/hr

... accounts. * Provide exceptional customer service and support, answering questions and resolving ... AlphaGraphics provides virtually any visual representation a company will need. We fulfill at break ...

AlphaGraphics

Customer Accounts Representative

Boise, ID

$16 - $18/hr

Customer Accounts Representative Hot Job BOISE, ID Overview Salary Range $16.00 - $18.00 Hourly Description The starting point for this role is a Customer Service Specialist that is designed to help ...

New

Mouser

Customer Accounts Representative I

Mansfield, TX · On-site

Spanish 70% Customer Accounts Representative I Requirements * High School Diploma or Equivalent, plus 2 years of customer service or similar experience. Mouser Electronics is an award-winning, global ...

next page

Showing results 1-20

All JobsCustomer Accounts Representative Jobs

Customer Accounts Representative information

See salary details

$11

$18

$28

How much do customer accounts representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer accounts representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are Customer Accounts Representatives?

Customer Accounts Representatives are professionals who manage and maintain relationships with clients or customers regarding their accounts. They handle inquiries, process account updates, resolve issues, and ensure customer satisfaction. Their responsibilities often include billing, payment processing, account maintenance, and sometimes collections. They serve as the primary point of contact between the company and its customers for account-related matters, helping to build trust and loyalty.

What is the difference between Customer Accounts Representative vs Customer Service Associate?

AspectCustomer Accounts RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice setting, call centers, or remoteRetail stores, call centers, or service desks
Employer & Industry UsageFinancial institutions, telecom, utility companiesRetail, hospitality, telecom, and service industries
Common Search & ComparisonFocuses on account management and billing issuesFocuses on general customer support and inquiries

The main difference is that Customer Accounts Representatives primarily handle account-specific issues like billing and account management, often within financial or utility sectors. Customer Service Associates provide broader customer support, addressing general inquiries and assisting with product or service issues across various industries.

What are the key skills and qualifications needed to thrive as a Customer Accounts Representative, and why are they important?

To thrive as a Customer Accounts Representative, you need strong organizational skills, attention to detail, and a background in customer service or finance, often supported by a high school diploma or relevant associate degree. Familiarity with customer relationship management (CRM) software, billing systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and patience help build rapport with clients and efficiently resolve account issues. These skills ensure accurate account management, high customer satisfaction, and effective support for business operations.

How does a Customer Accounts Representative typically interact with other departments to resolve client issues?

Customer Accounts Representatives frequently collaborate with teams such as sales, billing, and technical support to address and resolve client concerns efficiently. This often involves coordinating information, communicating client needs, and ensuring that solutions are delivered promptly. Effective representatives build strong working relationships across departments, which not only improves customer satisfaction but also streamlines internal processes. Regular cross-functional meetings and clear documentation are common practices to facilitate this collaboration.
More about Customer Accounts Representative jobs
What job categories do people searching Customer Accounts Representative jobs look for? The top searched job categories for Customer Accounts Representative jobs are:
Customer Accounts Representative jobs near you
Infographic showing various Customer Accounts Representative job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.

Customer Accounts Representative

Tiffee Companies

Portland, OR

$20 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

The Company
Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation. Andersen is the oldest and largest window and door manufacture in North America. We focus on doing one thing, and doing it well, building the best products in the industry. We build the only unique window offering available in the market, and have a controlled territory to distribute our product. Our process is designed to be the highest quality construction experience, backed by the oldest brand in the business.
We are currently seeking a detail-oriented and customer-focused Customer Accounts Representative to join our team. This role plays a key part in supporting the financial operations of our business by managing customer billing, collecting payments, maintaining accurate accounting records, and assisting homeowners with account-related inquiries. The ideal candidate is highly organized, enjoys working cross-functionally with multiple departments, and is committed to delivering excellent customer service while ensuring accuracy in financial transactions.
What's in it for You?
  • Competitive Compensation: $20-$23 hourly wage based on experience and qualifications.
  • Comprehensive Benefits Package: Health, dental, and vision insurance, plus long-term disability coverage.
  • 401(k) with Company Match: Plan ahead for your future with competitive company contributions.
  • Paid Time Off and Holidays: Generous PTO and paid holidays per year to support work-life balance.
Responsibilities
  • Customer Account Setup: Receive customer contracts and accurately enter information into company accounting systems.
  • Billing and Invoicing: Create and distribute customer invoices according to contract terms and payment schedules.
  • Payment Processing: Collect, process, and accurately record customer payments.
  • Account Reconciliation: Reconcile customer accounts and perform related tasks to ensure accounting records remain complete and accurate.
  • Cross-Department Collaboration: Partner with Finance, Service & Warranty, and Customer Care teams to facilitate timely payment collection and account resolution.
  • Lending Partner Coordination: Work with financing and lending partners to support the efficient flow of funds.
  • Customer Service: Respond to customer account inquiries professionally and provide exceptional service throughout the payment process.
Qualifications
  • Experience: 2+ years of accounting, accounts receivable, account management, or a related field; or a combination of relevant education and experience.
  • Accounting Knowledge: Experience performing general accounting functions, including posting accounting entries and reconciling accounts.
  • Technical Skills: Familiarity with accounting software and Microsoft Office Suite.
Skills & Competencies
  • Attention to Detail: Ability to accurately interpret billing terms and process financial transactions with a high degree of precision.
  • Financial Acumen: Understanding of banking processes, financing arrangements, and common lending terminology.
  • Customer Focus: Strong communication skills with a commitment to delivering a positive customer experience.
  • Collaboration: Ability to work effectively with multiple departments to achieve shared goals.
  • Organization: Strong time management and prioritization skills in a fast-paced environment.
Physical Requirements
  • Work Environment: Office-based role involving extended periods of computer use, sitting, and data entry.
  • Schedule: Standard work week is 40 hours, Monday-Friday during the hours of 7:00am to 6:00pm. Occasional overtime may be approved based on business needs.

$20 - $23 an hour
Join Us:
Joining Renewal by Andersen of Oregon and SW Washington, as a Customer Accounts Representative, means being part of a team that values clear communication, strong collaboration, and an exceptional customer experience. If you are a proactive professional who thrives in a fast-paced environment, we invite you to apply and help us deliver on our promise to homeowners across Oregon and SW Washington!
Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.
Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
Additional information? Feel free to visit our career page at https://www.tiffee.com/
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply