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Customer Accounts Representative Jobs (NOW HIRING)

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Customer Account Representative Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center ...

HERITAGE BANK

New Accounts Representative

Sumner, WA · On-site

$25.62 - $30.75/hr

The Sumner Branch is seeking a n ew accounts representative to help customers meet their financial goals by providing exceptional customer service, opening new accounts, and actively participating in ...

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

Byrider

Customer Account Representative

Terre Haute, IN · On-site

$45K - $60K/yr

Byrider - 5055 US-41, Terre Haute, IN 47802 Customer Account Representative (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field?

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How much do customer accounts representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer accounts representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What is a customer accounts representative?

Customer Accounts Representatives are professionals who manage and maintain relationships with clients or customers regarding their accounts. They handle inquiries, process account updates, resolve issues, and ensure customer satisfaction. Their responsibilities often include billing, payment processing, account maintenance, and sometimes collections. They serve as the primary point of contact between the company and its customers for account-related matters, helping to build trust and loyalty.

What are the key skills and qualifications needed to thrive as a customer accounts representative?

To thrive as a Customer Accounts Representative, you need strong organizational skills, attention to detail, and a background in customer service or finance, often supported by a high school diploma or relevant associate degree. Familiarity with customer relationship management (CRM) software, billing systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and patience help build rapport with clients and efficiently resolve account issues. These skills ensure accurate account management, high customer satisfaction, and effective support for business operations.

How does a customer accounts representative typically interact with other departments to resolve client issues?

Customer Accounts Representatives frequently collaborate with teams such as sales, billing, and technical support to address and resolve client concerns efficiently. This often involves coordinating information, communicating client needs, and ensuring that solutions are delivered promptly. Effective representatives build strong working relationships across departments, which not only improves customer satisfaction but also streamlines internal processes. Regular cross-functional meetings and clear documentation are common practices to facilitate this collaboration.

What is the difference between Customer Accounts Representative vs Customer Service Associate?

AspectCustomer Accounts RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice setting, call centers, or remoteRetail stores, call centers, or service desks
Employer & Industry UsageFinancial institutions, telecom, utility companiesRetail, hospitality, telecom, and service industries
Common Search & ComparisonFocuses on account management and billing issuesFocuses on general customer support and inquiries

The main difference is that Customer Accounts Representatives primarily handle account-specific issues like billing and account management, often within financial or utility sectors. Customer Service Associates provide broader customer support, addressing general inquiries and assisting with product or service issues across various industries.

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What job categories do people searching Customer Accounts Representative jobs look for?

The top searched job categories for Customer Accounts Representative jobs are:

Customer Accounts Representative jobs near you
Infographic showing various Customer Accounts Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.

Customer Account Representative

Alphabe Insight Inc

Boston, MA • On-site

$56K - $59K/yr

Full-time

Re-posted yesterday

Job description

Company Description
About Us
Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement-ensuring that every project we undertake meets the highest standards of quality.
Job Description
Job Description
We are seeking a highly motivated Customer Account Representative to join our dynamic team in Boston. This role is ideal for individuals who thrive in a client-focused environment, enjoy building strong relationships, and take pride in delivering high-quality service. The successful candidate will play a key role in managing customer accounts, ensuring satisfaction, and maintaining Sharpcontra's standards of excellence.
Responsibilities
  • Serve as the primary point of contact for customer accounts, ensuring clear communication and timely support.
  • Manage account inquiries, updates, and service requests with professionalism and accuracy.
  • Maintain detailed records of customer interactions and account activities.
  • Identify opportunities to improve customer satisfaction and strengthen long-term relationships.
  • Coordinate with internal teams to resolve issues and ensure seamless service delivery.
  • Support clients throughout the entire account lifecycle, from onboarding to follow-up assistance.

Qualifications
Qualifications
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced, service-oriented environment.
  • Excellent organizational and time-management abilities.
  • Problem-solving mindset with attention to detail.
  • Professional, customer-focused attitude with the ability to build trust quickly.

Additional Information
Benefits
  • Competitive salary ($56,000-$59,000 per year).
  • Opportunities for professional growth and long-term advancement.
  • Supportive and collaborative work environment.
  • Skill-building and training opportunities.
  • Full-time position with stable career development.

Apply