ZipRecruiter

Log In

1

Customer Accounts Representative Jobs (NOW HIRING)

Rent-A-Center

Accounts Representative

Beeville, TX · On-site

$14/hr

We are hiring immediately * talented team members that provide great customer service in a retail type environment. * customer account reps that want to move up with the company and that will provide ...

Mega Bank

New Accounts Representative

San Gabriel, CA · On-site

$21 - $23/hr

... Accounts Representative who will be primarily responsible for explaining to prospective and ... Establish proper identification of the new customer. Verify with Chex System, or equivalent to ...

ONE Gas

Key Accounts Representative

Tulsa, OK · On-site

This role supports customers participating in the Transportation Service Program, provides rate and ... The Key Accounts Representative maintains strong internal and external relationships, monitors ...

next page

Showing results 1-20

All JobsCustomer Accounts Representative Jobs

Customer Accounts Representative information

See salary details

$11

$18

$28

How much do customer accounts representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer accounts representative in the United States is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.

What are Customer Accounts Representatives?

Customer Accounts Representatives are professionals who manage and maintain relationships with clients or customers regarding their accounts. They handle inquiries, process account updates, resolve issues, and ensure customer satisfaction. Their responsibilities often include billing, payment processing, account maintenance, and sometimes collections. They serve as the primary point of contact between the company and its customers for account-related matters, helping to build trust and loyalty.

What is the difference between Customer Accounts Representative vs Customer Service Associate?

AspectCustomer Accounts RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice setting, call centers, or remoteRetail stores, call centers, or service desks
Employer & Industry UsageFinancial institutions, telecom, utility companiesRetail, hospitality, telecom, and service industries
Common Search & ComparisonFocuses on account management and billing issuesFocuses on general customer support and inquiries

The main difference is that Customer Accounts Representatives primarily handle account-specific issues like billing and account management, often within financial or utility sectors. Customer Service Associates provide broader customer support, addressing general inquiries and assisting with product or service issues across various industries.

What are the key skills and qualifications needed to thrive as a Customer Accounts Representative, and why are they important?

To thrive as a Customer Accounts Representative, you need strong organizational skills, attention to detail, and a background in customer service or finance, often supported by a high school diploma or relevant associate degree. Familiarity with customer relationship management (CRM) software, billing systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and patience help build rapport with clients and efficiently resolve account issues. These skills ensure accurate account management, high customer satisfaction, and effective support for business operations.

How does a Customer Accounts Representative typically interact with other departments to resolve client issues?

Customer Accounts Representatives frequently collaborate with teams such as sales, billing, and technical support to address and resolve client concerns efficiently. This often involves coordinating information, communicating client needs, and ensuring that solutions are delivered promptly. Effective representatives build strong working relationships across departments, which not only improves customer satisfaction but also streamlines internal processes. Regular cross-functional meetings and clear documentation are common practices to facilitate this collaboration.
More about Customer Accounts Representative jobs
What job categories do people searching Customer Accounts Representative jobs look for? The top searched job categories for Customer Accounts Representative jobs are:
Customer Accounts Representative jobs near you
Infographic showing various Customer Accounts Representative job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,029 per year, or $18.8 per hour.
Bilingual Collections Customer Accounts Representative

Bilingual Collections Customer Accounts Representative

Big Rig Lending, LLC

Dalton, GA • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Big Rig Lending, LLC , an online marketplace lender specializing in commercial vehicle lending with nationwide coverage, currently seeks experienced Bilingual Customer Account Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative, inside sales call center environment. The position is in Dalton, GA. This is an in person, onsite position.

COLLECTIONS JOB RESPONSIBILITIES

  • On average, complete 100-120 calls per day.
  • Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging
  • Ensure documentation of all collection attempts in appropriate systems
  • Assist in repossession and legal process
  • Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment
  • Meet or exceed minimum goal requirements based on Company objectives

COLLECTIONS JOB REQUIREMENTS

  • 2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals
  • Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred
  • Proficient and professional verbal and written communication skills
  • Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems
  • Ability to interact effectively primarily over the telephone and through email
  • Attention to detail and exceptional prioritizing and organizations skills
  • Strong interpersonal, active listening, critical thinking, and analytical skills
  • Flexibility to work various daytime schedules
  • Bilingual in Spanish/English strongly preferred

BENEFITS

  • Base pay plus monthly bonus opportunities
  • Paid Time Off
  • Paid Holidays
  • 401(k) including company match
  • Medical, dental, vision insurance including dependent coverage
  • Company Paid Life Insurance
  • Company Paid Short and long term disability

Job Type: Full-time