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Retention Account Manager Jobs in Oregon (NOW HIRING)

Medical Solutions, LLC

$95K - $110K/yr

The Account Manager is a critical client-facing role responsible for maintaining smooth program ... Achieve Key Performance Indicators (KPIs) with Client Retention Rate, Net Promoter Score (NPS ...

Veriff

Senior Account Manager - USA

OR · Remote

$110K - $140K/yr

Veriff is hiring a Senior Account Manager to join our Account Management team with a focus on ... Drive net dollar retention through expansion, renewals, increased product utilization, and ...

Nexeo Plastics

Account Manager -WA

Wilsonville, OR · On-site

The Account Manager is dedicated to achieving team goals with a focus on acquiring, penetrating, managing, and retaining customers critical to the success of the overall business. Background Nexeo ...

Nexeo Plastics

Account Manager -WA

Wilsonville, OR

The Account Manager is dedicated to achieving team goals with a focus on acquiring, penetrating, managing, and retaining customers critical to the success of the overall business. Background Nexeo ...

Personify Health

$65K - $85K/yr

As our Account Manager, you'll serve as the primary day-to-day contact for assigned self-funded ... retention. What You'll Actually Do Serve as primary client contact: Act as the main point of ...

Personify Health

$65K - $85K/yr

As our Account Manager, you'll serve as the primary day-to-day contact for assigned self-funded ... retention. What You'll Actually Do Serve as primary client contact: Act as the main point of ...

Signifyd

OR · On-site

$140K - $145K/yr

Enterprise Account Management The Enterprise team is responsible for driving success, net revenue retention, and expansion within our largest customer portfolio. This involves proactively engaging ...

Clarivate Analytics

Account Manager, Higher Education

OR · Remote

$84K - $105K/yr

We are looking for an Account Manager, Higher Education Academia (West Coast) to join our Academia ... with retaining and growing your accounts including, but not limited to, Product Sales, Customer ...

Redwood Software

OR · On-site

... the Manager of the Customer Account Management Team, you will lead and coach a team of Customer ... You will develop strategies that strengthen Gross Dollar Retention, protect logo retention, and ...

Clarivate

Account Manager, Higher Education

OR · Remote

$84K - $105K/yr

We are looking for an Account Manager, Higher Education Academia (West Coast) to join our Academia ... with retaining and growing your accounts including, but not limited to, Product Sales, Customer ...

Cresta

Enterprise Account Manager

OR · On-site +1

... retention and expansion * Creative Commercial Thinker: You're comfortable using the full suite of ... Cresta's Account Manager role aligns with your trajectory Perks & Benefits: We offer a ...

Applause

As a Strategic Account Manager you will be responsible for driving revenue growth by building and ... retention rates and satisfaction. Our talented team - known as Applause Nation - is set up for ...

Adobe

OR · On-site

Act as a strategic problem-solver with strong account management skills and sharp business acumen ... Cultivate, retain, and grow existing accounts using data to uncover expansion and cross-sell ...

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Showing results 21-40

All JobsRetention Account JobsRetention Account Manager JobsRetention Account Manager Jobs in Oregon

Retention Account Manager information

See Oregon salary details

$31.2K

$69.6K

$112.1K

How much do retention account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for retention account manager in Oregon is $69,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $83,000.00 per year, depending on experience, location, and employer.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

What are popular job titles related to Retention Account Manager jobs in Oregon? For Retention Account Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Retention Account Manager jobs in Oregon look for? The top searched job categories for Retention Account Manager jobs in Oregon are:
What cities in Oregon are hiring for Retention Account Manager jobs? Cities in Oregon with the most Retention Account Manager job openings:
Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $69,586 per year, or $33.5 per hour.

Inspections Account Manager

Western States Fire Protection Company

Lake Oswego, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Western States Fire Protection rating

8.7

Company rating: 8.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

5th of 37 rated health and safety providers

Job description

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.
Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.
What we offer:
  • Health, Life, Dental and Vision Insurance
  • Employee Assistant Program
  • Flex Spending (FSA) (Cafeteria Plan) and HSA
  • 401(k) Plan - Matching up to 3%
  • Employee Stock Purchase Plan
  • Profit Sharing Plan
  • Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
  • Paid Holidays
  • Tuition Reimbursement
  • Annual Discretionary Bonus
  • Employer Paid Life Insurance
  • Gym membership reimbursement

Inspections Account Manager
The Inspections Account Manager is responsible for the overall success of customer relationships and completion of work. Initiating and conducting the job functions as required while providing excellent customer service to both internal and external customers. He/she will assist customers in a fast-paced environment with scheduling, reporting, pricing, coordination and completion of inspection work.
Job Responsibilities
  • Work with new and existing customers to maintain excellent customer satisfaction.
  • Complete the setup/booking, scheduling, invoicing and collections of inspection jobs
  • Assist in maintaining and updating department's Master Account Sheet
  • Work with Customers and Inner Office Staff to keep projects moving forward
  • Constant communication via phone and email with customers and technicians
  • Coordination/renewal of inspection contracts with customer
  • Review proposals/contracts to verify correct scope, hours, price, and profit
  • Coordination of schedule.
  • Manage job billings and collections as required
  • Submit reports to AHJ's and cities as required per customer
  • Arrange and maintain various types of records including job files
  • Complete special projects as required
  • Be part of the office pool to answer light phones up to 2 hours/day, 2-3 days/week
  • Accomplish responsibilities as required using business software as approved by WSFP
  • Offer suggestions and solutions on improving efficiency of general office procedures
  • Build bridges with customers to improve retention and open new doors
  • Assisting Inspections Manager and Sales Account Manager as needed
  • Other duties as assigned by department manager

Job Qualifications
  • Excellent communication skills required, both verbal and written
  • Basic accounting, and 2 years' account management experience required
  • Scheduling experience required
  • Fire protection industry experience a plus (knowledge of Sprinkler, Backflow, Alarm, Extinguisher)
  • Excellent computer skills with working knowledge of business software applications
  • Possess effective and good communication skills, both written and verbal, is vital
  • Able to function and thrive in a fast-paced environment
  • Critical thinking and problem-solving capabilities a plus
  • Puts forth a courteous, friendly, helpful attitude
  • Willing to pass a post-offer drug screen test and background check

All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.
VEVRAA Federal Contractor
Accessibility: If you need help accessing this page, please contact:
Phone: 1-877-252-2168
Email: customercare@birddoghr.com
We are an equal opportunity employer.
Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.
All qualified applicants with Western States Fire Protection and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
VEVRAA Federal Contractor
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