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Retail Operations Coordinator information

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How much do retail operations coordinator jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for retail operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Operations Coordinator, and why are they important?

To thrive as a Retail Operations Coordinator, you need strong organizational skills, attention to detail, and a background in retail or business, often supported by a relevant degree or retail management experience. Familiarity with inventory management systems, point-of-sale (POS) platforms, and proficiency in Microsoft Office or similar tools is typically required. Effective communication, problem-solving abilities, and adaptability are valuable soft skills for coordinating teams and handling fast-paced retail environments. These skills ensure efficient store operations, accurate inventory control, and a consistent customer experience.

What is the difference between Retail Operations Coordinator vs Retail Store Manager?

AspectRetail Operations CoordinatorRetail Store Manager
ResponsibilitiesSupports daily store operations, coordinates logistics, assists with inventory and staff schedulingManages overall store performance, supervises staff, drives sales, and ensures customer satisfaction
Required SkillsOrganizational skills, communication, basic retail knowledge, problem-solvingLeadership, sales management, customer service, strategic planning
Work EnvironmentOffice-based with store visits, collaborative team settingsPrimarily on the sales floor, direct interaction with staff and customers
Common UsageUsed in retail chains, supporting multiple stores or departmentsUsed for individual store oversight and management

The Retail Operations Coordinator focuses on supporting store functions and logistics, often working behind the scenes, while the Retail Store Manager oversees overall store performance and staff management. Both roles require retail knowledge, but the Store Manager has more leadership and sales responsibilities.

What does a Retail Operations Coordinator do?

A Retail Operations Coordinator is responsible for supporting the daily operations of retail stores, ensuring that processes run smoothly and efficiently. They often handle tasks such as inventory management, coordinating store communications, assisting with merchandising, and supporting store staff with administrative needs. Their role helps ensure that the customer experience is consistent and that stores meet company standards. They often work closely with store managers and other departments to implement company policies and streamline operations.

How does a Retail Operations Coordinator typically collaborate with store managers and other departments?

A Retail Operations Coordinator plays a key role in facilitating communication and workflow between store managers and various corporate departments. They often serve as a point of contact for sharing updates, implementing new initiatives, and addressing operational challenges. By coordinating schedules, compiling reports, and ensuring that policies are consistently followed, they help streamline store operations. Regular collaboration with merchandising, inventory, and HR teams is also common, enabling them to support both day-to-day store needs and larger organizational goals.
What cities are hiring for Retail Operations Coordinator jobs? Cities with the most Retail Operations Coordinator job openings:
What are the most commonly searched types of Retail Operations jobs? The most popular types of Retail Operations jobs are:
What states have the most Retail Operations Coordinator jobs? States with the most job openings for Retail Operations Coordinator jobs include:
Retail Operations Coordinator jobs near you
Infographic showing various Retail Operations Coordinator job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.

Retail Operations Coordinator

Ashley | The Wellsville Group

Batavia, NY • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Ashley | The Wellsville Group’s, Batavia, NY location is looking for a Retail Operations Coordinator. As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management and the sales team. You’ll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented, and process driven!


What You'll Do

  • Audit all sales and payment transactions within retail location
  • Receive weekly merchandise transfer trucks
  • Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor
  • Review missed punches and overtime hours for showroom team members
  • Assist with maintaining schedule for showroom team members
  • Partner with GM weekly to help support needs of sales team
  • Conduct training(s) on current systems and processes for all team members
  • Facilitate building maintenance, technician and IT needs
  • Partner with Customer Service Center on resolving customer service concerns
  • Review guest accounts for payment breakdowns and service resolutions
  • Reconcile showroom funds monthly
  • Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy
  • Generate routine reports outlined by GM or Corporate Operations
  • Serve as a liaison between Corporate Support Departments and Retail location
  • Update and assign walkie talkies
  • Oversee office and cleaning supply list
  • Encompass the Company’s Vision, Mission and Values daily

What We’re Looking For

  • Full availability to work a full-time retail schedule including Saturdays!
  • Ability to define problems, collect data, establish facts and draw valid, actionable conclusions
  • Ability to interpret and follow a variety of instructions given in many forms
  • Working knowledge of Microsoft office, STORIS, and point of sales programs
  • Strong attention to detail and excellent organizational and time management skills
  • Strong verbal and written communication skills; knowledge of proper spelling and grammar
  • Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts
  • Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed
  • Strong interpersonal skills and strong sense of ethics
  • High School Diploma or GED
  • Prior retail operational experience preferred, but not required

Why You’ll Love Working Here

We’re more than just a store—we’re a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive.

What We Offer:

  • Competitive Weekly Pay – Starting at $16.50/hour plus!
  • Monthly Bonus Opportunity – Up to $800/month based on written volume and other qualifiers
  • Desirable Retail Schedule – Full-time 5-day work week, 8am-5pm with Sundays and one weekday off
  • Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose
  • Health Insurance
  • Generous employee discount
  • Short-term & Long-term disability
  • 401K Retirement Plan
  • Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career
  • Perks – As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level
  • Team environment, supportive management, lunch perks and more

Ready to Join Us?

If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley | The Wellsville Group family.


Compensation details: 16.5 Hourly Wage


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