Job Overview This role will primarily assist with project coordination, meeting preparation, and day-to-day operational support for a multi-store retail organization. The intern will gain exposure to retail operations and business processes while supporting ongoing projects and helping keep initiatives organized and on track. Some time may be spent visiting store locations to support operational needs and observe field operations Duties & Responsibilities โข Assist with organizing and coordinating meetings, training sessions, and company events โข Support project tracking by updating timelines, documenting action items, and following up on outstanding tasks โข Assist retail operations leaders with administrative, organizational tasks, and data analysis โข Learn key operational and administrative processes across the retail division and help identify opportunities to improve efficiency โข Assist with researching and applying AI tools, including platforms such as ChatGPT and Claude, to help streamline recurring tasks and operational workflows โข Participate in store visits and field observations as needed โข Provide general support for operational and special projects across the retail division โข Perform additional duties as assigned 1 Retail Operations Intern Knowledge, Skills & Abilities โข Strong organizational skills and attention to detail โข Effective written and verbal communication skills โข Comfortable learning new systems and software โข Ability to manage multiple tasks and stay organized in a fast-paced environment โข Familiarity with generative AI tools (e.g., ChatGPT, Claude) and Microsoft Office, especially Excel, Word, and PowerPoint โข Positive attitude, professionalism, and willingness to learn โข Reliable transportation preferred for occasional store visits โข Highly skilled in technology, with the ability to learn, implement, and adapt to an ever-evolving technology landscape โข Demonstrates hustle in a fast-paced environment by working with urgency, adapting quickly to changing priorities, and taking initiative to complete responsibilities independently Experience, Education & Training โข Previous customer service, retail, hospitality, or administrative experience preferred โข Convenience store or fast-paced retail experience considered a plus โข Strong organizational, communication, and time management skills โข Ability to multitask and adapt in a dynamic operational environment โข Basic proficiency in Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint preferred โข Interest in learning convenience store operations, project coordination, and retail business support functions โข Ability to work collaboratively with office and field leadership teams โข Current enrollment in a college or university program related to Business, Management, Operations, Marketing, or a related field preferred 2 Retail Operations Intern Work Environment This position provides exposure to retail business operations within a multi-store environment and offers the opportunity to work alongside both office and field leadership teams
The role involves hands-on participation in supporting projects and operational initiatives in professional office and operational settings. Physical Requirements This role requires the ability to maintain organization and coordinate multiple tasks and projects simultaneously while communicating professionally with team members, leadership, and store personnel. The position requires prolonged periods of sitting and working on a computer, as well as the ability to occasionally move throughout office and retail locations to support operational initiatives.
The employee must also be able to perform routine office tasks that require close attention to detail and strong organizational skills.