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Retail Operations Specialist Jobs (NOW HIRING)

Eastern Bank

Retail Operations Specialist II

Wakefield, MA · On-site

$22.74 - $36.55/hr

Responsible for supporting the Retail Operations Specialist Support line and email account by providing answers and guidance to operational questions. * Assists with the research and reconcilement of ...

Adecco

Store Operations Specialist

Framingham, MA

$26.10 - $32/hr

Retail Manager, Store Operations Leader, Retail Systems Support, or IT Help Desk Specialist. What's in this Store Operations Specialist position for you? · Pay: $26.10/hr-$32.00/hr on W2 · Shift:

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Retail Operations Specialist information

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$24.5K

$63.1K

$112K

How much do retail operations specialist jobs pay per year?

As of Jul 13, 2026, the average yearly pay for retail operations specialist in the United States is $63,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What does a Retail Operations Specialist do?

A Retail Operations Specialist is responsible for supporting the daily operations of retail stores, ensuring processes run smoothly and efficiently. Their tasks often include coordinating inventory management, assisting with staff training, analyzing sales data, and ensuring compliance with company policies. They act as a bridge between corporate management and store teams to implement new procedures and solve operational issues. By optimizing store operations, they help improve customer satisfaction and drive sales performance.

How does a Retail Operations Specialist typically collaborate with store managers and sales teams to improve store performance?

A Retail Operations Specialist works closely with store managers and sales teams to identify operational bottlenecks, streamline processes, and ensure company standards are consistently met. This collaboration often involves conducting regular store visits, analyzing sales and inventory data, and providing actionable feedback to drive improvements. Specialists may also facilitate training sessions or implement new technologies to support staff. Open communication and problem-solving are key, as the role bridges the gap between corporate objectives and daily store operations.

What is the difference between Retail Operations Specialist vs Retail Store Manager?

AspectRetail Operations SpecialistRetail Store Manager
Primary FocusOptimizing store operations, processes, and efficiencyManaging daily store activities and staff
Required SkillsOperational analysis, process improvement, communicationLeadership, customer service, team management
Work EnvironmentCorporate offices, multiple store locationsIn-store, direct interaction with staff and customers
Common CertificationsRetail management, business administrationRetail management certification, leadership training

While both roles support retail success, the Retail Operations Specialist focuses on streamlining processes and improving efficiency across stores, often working behind the scenes. The Retail Store Manager handles daily store operations, staff supervision, and customer experience directly on the sales floor.

What Is a Retail Operations Specialist?

A retail operations specialist monitors cash flow activity, supplies, and other daily activities in a retail environment. As a retail operations specialist, your responsibilities may include keeping inventory and restocking when necessary, tallying up total cash intake from registers at the end of the day, and training new employees on operational procedures. This position is most commonly found in retail stores, but banks and other organizations with retail transactions also have retail operations specialists on staff. There are no formal education requirements to become a retail operations specialist, but most employers prefer candidates with retail or other industry experience.

What are the key skills and qualifications needed to thrive as a Retail Operations Specialist, and why are they important?

To thrive as a Retail Operations Specialist, you need strong organizational skills, attention to detail, and experience in retail management or operations, often supported by a relevant degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and adaptability help individuals excel in coordinating teams and handling customer concerns. These skills ensure efficient store operations, optimal customer experiences, and alignment with business goals.
More about Retail Operations Specialist jobs
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Retail Operations Specialist jobs near you
Infographic showing various Retail Operations Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,132 per year, or $30.4 per hour.
Retail Operations Specialist

Retail Operations Specialist

BISON STATE BANK

Kansas City, MO

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Retail Operations Specialist

Job Overview

The Retail Operations Specialist is responsible for delivering exceptional customer service while supporting a wide range of retail banking operations. This role serves as a primary point of contact for customers, providing accurate information, processing transactions efficiently, and identifying opportunities to recommend bank products that meet customer needs and support branch growth.

The ideal candidate is detail-oriented, proactive, and knowledgeable in banking operations, with a strong commitment to compliance and customer satisfaction.

Key Responsibilities

  • Deliver outstanding customer service by assisting with daily banking needs, including deposits, loan payments, check cashing, and withdrawals
  • Accurately process transactions while adhering to bank policies, procedures, and regulatory requirements
  • Proactively identify customer needs and recommend appropriate banking products and services
  • Resolve customer inquiries and issues through effective problem-solving and follow-through
  • Open and maintain deposit accounts (checking, savings, money market, CDs), ensuring all required documentation and compliance verifications are completed
  • Maintain confidentiality of customer and bank information at all times
  • Perform dual-control and security procedures in accordance with bank policy
  • Balance and reconcile teller drawer daily; prepare and package cash and coin accurately
  • Process and verify incoming and outgoing wire transfers
  • Answer and route incoming calls in a professional and efficient manner
  • Collaborate with team members to support branch operations and achieve performance goals

Required:

  • High school diploma, GED, or equivalent
  • Minimum 1 year of cash handling experience
  • Minimum 1 year of banking experience
  • Minimum 3 years of customer service experience
  • Strong numerical aptitude and attention to detail
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Customer-first mindset with a proactive and solution-oriented approach
  • Ability to work onsite at Bison State Bank (9201 Ward Parkway, Kansas City, MO)

Preferred:

  • College degree or coursework in finance, business, or related field
  • Retail sales or cross-selling experience
  • Familiarity with banking or financial software systems
  • ACH and/or Treasury Management experience

Compensation & Benefits

  • Salary:$20-25/hr.
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Paid time off
  • Opportunities for career growth and advancement

Join our team as a Retail Operations Specialist and enjoy the benefits of working in a supportive environment where you have an excellent opportunity to grow your career in the banking industry. Bison State Bank is an equal opportunity employer. APPLY TODAY!!!

Schedule

  • Full-time
  • Monday through Friday, including holidays as needed
  • In-person role

Location Requirement

  • Must be able to commute to or work onsite in Kansas City, MO (64114)

Apply