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Retail Operations Specialist Jobs in Raleigh, NC

Express

Operations Expert

Durham, NC · On-site

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...

Express & Bonobos

Operations Expert

Durham, NC

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...

Express

Operations Expert

Durham, NC · On-site

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos ... Store Name Mall At Southpoint Responsibilities Express is seeking a Retail Operations Expert to ...

DSI

Retail Support Specialist

Raleigh, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Operational Excellence * Navigate multiple systems simultaneously while engaging with customers in ...

DSI

Retail Support Specialist

Apex, NC

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Operational Excellence * Navigate multiple systems simultaneously while engaging with customers in ...

DSI

Retail Support Specialist

Apex, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Operational Excellence * Navigate multiple systems simultaneously while engaging with customers in ...

DSI

Retail Support Specialist

Raleigh, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Operational Excellence * Navigate multiple systems simultaneously while engaging with customers in ...

DSI

Retail Support Specialist

Apex, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Operational Excellence * Navigate multiple systems simultaneously while engaging with customers in ...

DSI

Retail Support Specialist

Raleigh, NC

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Operational Excellence * Navigate multiple systems simultaneously while engaging with customers in ...

O'Reilly Auto Parts

Retail Service Specialist

Kenly, NC · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

O'Reilly Auto Parts

Retail Service Specialist

Cary, NC · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

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Showing results 1-20

All JobsRetail Operations Specialist JobsRetail Operations Specialist Jobs in Raleigh, NC

Retail Operations Specialist information

See Raleigh, NC salary details

$23.8K

$61.4K

$108.9K

How much do retail operations specialist jobs pay per year?

As of Aug 28, 2026, the average yearly pay for retail operations specialist in Raleigh, NC is $61,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $76,800.00 per year, depending on experience, location, and employer.

What is a retail operations specialist?

A retail operations specialist monitors cash flow activity, supplies, and other daily activities in a retail environment. As a retail operations specialist, your responsibilities may include keeping inventory and restocking when necessary, tallying up total cash intake from registers at the end of the day, and training new employees on operational procedures. This position is most commonly found in retail stores, but banks and other organizations with retail transactions also have retail operations specialists on staff. There are no formal education requirements to become a retail operations specialist, but most employers prefer candidates with retail or other industry experience.

What does a retail operations specialist do?

A Retail Operations Specialist is responsible for supporting the daily operations of retail stores, ensuring processes run smoothly and efficiently. Their tasks often include coordinating inventory management, assisting with staff training, analyzing sales data, and ensuring compliance with company policies. They act as a bridge between corporate management and store teams to implement new procedures and solve operational issues. By optimizing store operations, they help improve customer satisfaction and drive sales performance.

What are the key skills and qualifications needed to thrive as a retail operations specialist, and why are they important?

To thrive as a Retail Operations Specialist, you need strong organizational skills, attention to detail, and experience in retail management or operations, often supported by a relevant degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and adaptability help individuals excel in coordinating teams and handling customer concerns. These skills ensure efficient store operations, optimal customer experiences, and alignment with business goals.

How does a retail operations specialist typically collaborate with store managers and sales teams to improve store performance?

A Retail Operations Specialist works closely with store managers and sales teams to identify operational bottlenecks, streamline processes, and ensure company standards are consistently met. This collaboration often involves conducting regular store visits, analyzing sales and inventory data, and providing actionable feedback to drive improvements. Specialists may also facilitate training sessions or implement new technologies to support staff. Open communication and problem-solving are key, as the role bridges the gap between corporate objectives and daily store operations.

What is the difference between Retail Operations Specialist vs Retail Store Manager?

AspectRetail Operations SpecialistRetail Store Manager
Primary FocusOptimizing store operations, processes, and efficiencyManaging daily store activities and staff
Required SkillsOperational analysis, process improvement, communicationLeadership, customer service, team management
Work EnvironmentCorporate offices, multiple store locationsIn-store, direct interaction with staff and customers
Common CertificationsRetail management, business administrationRetail management certification, leadership training

While both roles support retail success, the Retail Operations Specialist focuses on streamlining processes and improving efficiency across stores, often working behind the scenes. The Retail Store Manager handles daily store operations, staff supervision, and customer experience directly on the sales floor.

Is a retail operations specialist a good entry level job?

A retail operations specialist can be a suitable entry-level position for individuals interested in retail management, logistics, and customer service. It typically requires strong organizational skills, familiarity with retail software, and the ability to work in a fast-paced environment. This role provides practical experience that can lead to advancement within retail or operations fields.
More about Retail Operations Specialist jobs

What are popular job titles related to Retail Operations Specialist jobs in Raleigh, NC?

For Retail Operations Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Retail Operations Specialist jobs in Raleigh, NC look for?

The top searched job categories for Retail Operations Specialist jobs in Raleigh, NC are:

Retail Operations Specialist jobs near you
Infographic showing various Retail Operations Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,370 per year, or $29.5 per hour.

Operations Expert

Express

Durham, NC • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Mall At Southpoint
Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
Key Responsibilities
  • Providing coaching and training for stockroom associates as needed.
  • Process shipping and receiving orders according to Express time and efficiency standards.
  • Replenish product as needed.
  • Process freight and sensor product.
  • Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.
  • Coordinate product pricing and markdowns.
  • Provide check-out support to customers as needed.
  • Process fulfillment transactions quickly and accurately to ensure customer satisfaction.
  • Share information on product, promotions, and loyalty programs.
  • Assist Sales Associates during onboarding and training.
  • Assist with product launches changes according to company SOP.
  • Assist customers as needed on the sales floor with locating product and/or online orders
  • Deliver on all aspects of the customer experience model.
  • Other essential functions may occur as directed by your supervisor

Required Experience & Qualifications
  • Education: High School or Equivalent
  • Years of Experience 0 - 2 relevant job experience - minimum 6 months
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Proficient in use of technology (iPad, registers)

Critical Skills & Attributes
  • Demonstrates strong customer service skills
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team
  • Ability to multitask and handle multiple customers and/or processes at once

Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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