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Retail Operations Supervisor Jobs (NOW HIRING)

SSA Group

Retail - Operations Supervisor

Norwalk, CT · On-site

Retail Supervisor Reports to: Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the ...

TGS Global

Supervisor, Retail Operations

Black Hawk, CO · On-site

$18 - $19/hr

The Supervisor, Retail Operations (the "Supervisor) is responsible for assisting the Manager with interfacing, consulting with qualified patient and caregiver and administering approved medical ...

Lunds and Byerlys

Operations Supervisor

Saint Cloud, MN · On-site

$17.30 - $22/hr

OPERATIONS SUPERVISOR RESPONSIBILITIES Our Operations Supervisors are responsible for a wide ... Three or more years previous retail or food service experience desired * Previous supervisory ...

Lunds and Byerlys

Operations Supervisor

Minnetonka, MN · On-site

$19 - $21/hr

OPERATIONS SUPERVISOR RESPONSIBILITIES Our Operations Supervisors are responsible for a wide ... Three or more years previous retail or food service experience desired * Previous supervisory ...

Lunds and Byerlys

Operations Supervisor

Minneapolis, MN · On-site

$22.50 - $28.25/hr

OPERATIONS SUPERVISOR RESPONSIBILITIES Our Operations Supervisors are responsible for a wide ... Three or more years previous retail or food service experience desired * Previous supervisory ...

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Retail Operations Supervisor information

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How much do retail operations supervisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for retail operations supervisor in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What is a retail operations supervisor?

Retail Operations Supervisors are responsible for overseeing the daily activities in a retail store or chain, ensuring smooth operations and excellent customer service. Their duties typically include managing staff, monitoring inventory, enforcing company policies, and supporting sales goals. They also handle customer issues, train new employees, and coordinate with upper management to implement strategies for improving store performance. This role requires strong leadership, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a retail operations supervisor?

To thrive as a Retail Operations Supervisor, you need strong leadership abilities, retail management experience, and a solid understanding of store operations, typically supported by a high school diploma or associate degree. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is essential. Excellent communication, problem-solving, and team-motivation skills set standout supervisors apart. These competencies ensure efficient store operations, high team performance, and exceptional customer satisfaction.

How does a retail operations supervisor typically support team performance and handle day-to-day challenges?

A Retail Operations Supervisor is responsible for overseeing staff, ensuring that daily operations run smoothly, and addressing any issues that arise on the sales floor. This often involves training team members, setting clear expectations, and providing ongoing feedback to help employees reach their targets. Common challenges include managing inventory discrepancies, resolving customer complaints, and adapting to busy periods or staffing shortages. Supervisors frequently collaborate with store management, sales associates, and other departments to maintain efficiency and achieve store goals.

What is the difference between Retail Operations Supervisor vs Retail Store Manager?

AspectRetail Operations SupervisorRetail Store Manager
ResponsibilitiesOversees daily store operations, staff scheduling, inventory management, and customer service standards.Manages overall store performance, sales targets, staff leadership, and strategic planning.
Required SkillsOperational knowledge, team coordination, customer service, problem-solving.Leadership, sales management, staff development, business acumen.
Work EnvironmentTypically supports multiple stores or a district, often in a corporate setting.Primarily in a single store, with direct interaction with staff and customers.
Common CertificationsRetail management certifications, customer service training.Retail management certifications, leadership training.

While both roles focus on store performance, the Retail Operations Supervisor primarily handles operational tasks and staff support across multiple locations, whereas the Retail Store Manager is responsible for the overall success of a single store, including sales and team leadership.

More about Retail Operations Supervisor jobs

What states have the most Retail Operations Supervisor jobs?

States with the most job openings for Retail Operations Supervisor jobs include:

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For Retail Operations Supervisor jobs, the most frequently searched job titles are:

Retail Operations Supervisor jobs near you
Infographic showing various Retail Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,249 per year, or $22.2 per hour.

Retail Operations Supervisor

HomeTown Pharmacy Inc

Grand Rapids, MI • On-site

Full-time

Re-posted 14 days ago

Job description

Retail Operations Supervisor

HomeTown Pharmacy is looking for a Retail Operations Supervisor to support all retail store operations by planning, organizing, developing, implementing, coordinating and directing. The Retail Operations Supervisor acts as a role model of professionalism, ethical behavior, and an effective decision maker. This position is directly responsible for the operations of retail pharmacies.

Work Location: Based out of New Era, MI with 80% travel to store locations

What You’ll Do

  • Oversee Retail Store Operations throughout corporation
  • Act as liaison between Senior Management and store employees
  • Analyze and evaluate monthly sales reports for each location
  • Oversee store budgeting (labor, advertising, store inventory, variable expenses)
  • Teach and train store operations managers budgeting aspects/goals
  • Assist with increasing/implementing sales growth
  • Support with annual review process at each location
  • Support with hiring/termination/discipline/placement/advancement of employees
  • Assist with daily employee issues
  • Assist with maintaining a legal and compliant workplace

What You Bring

  • Bachelor’s Degree or a minimum 5 years’ experience in the field
  • Valid driver’s license and clean driving record
  • Strong communication and computer skills
  • Management experience required
  • Travel flexibility/availability

Apply