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Amazon Operations Jobs (NOW HIRING)

Amazon

IT Support Associate II, OTS

Everett, WA · On-site

$18.75 - $24.25/hr

About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of ...

Amazon

IT Support Associate II, OTS

Kelso, WA · On-site

$18.25 - $23.75/hr

About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of ...

Amazon

IT Support Associate II, OTS

Richardson, TX · On-site

$15.50 - $20/hr

About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of ...

New

Amazon

IT Support Associate II, OTS

Mesa, AZ · On-site

$16.75 - $21.75/hr

About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of ...

New

Amazon

IT Support Associate II, OTS

Goodyear, AZ · On-site

$16.50 - $21.50/hr

About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of ...

New

Amazon

IT Support Associate II, OTS

Phoenix, AZ · On-site

$17 - $21.75/hr

About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of ...

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How much do amazon operations jobs pay per hour?

As of May 31, 2026, the average hourly pay for amazon operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Amazon Operations, and why are they important?

To thrive in Amazon Operations, you need strong organizational skills, problem-solving abilities, and a background in supply chain management or logistics, often supported by a relevant degree. Familiarity with warehouse management systems (WMS), data analytics tools, and Lean or Six Sigma certifications is highly valued. Leadership, effective communication, and adaptability are crucial soft skills for managing teams and responding to rapid operational changes. These skills ensure efficient workflow, high productivity, and the ability to meet Amazon's demanding performance standards.

What are some typical challenges faced by professionals in Amazon Operations, and how can I prepare for them?

Professionals in Amazon Operations often navigate fast-paced environments where priorities can shift quickly, especially during peak seasons. Common challenges include managing large teams, meeting demanding performance metrics, and ensuring smooth coordination across multiple departments such as logistics, inventory, and customer service. To prepare, develop strong problem-solving skills, the ability to adapt to change, and effective communication to collaborate with cross-functional teams. Gaining experience with process optimization and data-driven decision-making can also be beneficial.

What are Amazon Operations?

Amazon Operations refer to the various processes and teams responsible for ensuring that products are efficiently stored, picked, packed, and delivered to customers. This includes roles in fulfillment centers, sortation centers, delivery stations, and logistics management. The operations team plays a crucial role in maintaining Amazon’s fast shipping promises and high customer satisfaction. Employees may work in areas such as inventory management, supply chain optimization, quality assurance, or transportation, depending on their specific position within Amazon Operations.

What is the difference between Amazon Operations vs Amazon Warehouse Associate?

AspectAmazon OperationsAmazon Warehouse Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or safetyHigh school diploma or equivalent
Work EnvironmentOffice settings, management, logistics planning, and coordinationWarehouse floors, handling packages, packing, and shipping
Employer & Industry UsageCorporate roles within Amazon focusing on operations management and strategyFrontline roles in Amazon fulfillment centers

Amazon Operations roles typically involve managing logistics, planning, and coordinating warehouse activities, often requiring some managerial or analytical skills. In contrast, Amazon Warehouse Associates focus on physical tasks like packing, sorting, and shipping packages on the warehouse floor. Both roles are essential to Amazon's supply chain but differ in responsibilities, work environment, and skill requirements.

More about Amazon Operations jobs
What cities are hiring for Amazon Operations jobs? Cities with the most Amazon Operations job openings:
What states have the most Amazon Operations jobs? States with the most job openings for Amazon Operations jobs include:
Amazon Operations jobs near you
Infographic showing various Amazon Operations job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $54,588 per year, or $26.2 per hour.
IT Support Associate II, Operations Technology Solution (OTS)

IT Support Associate II, Operations Technology Solution (OTS)

Amazon

Fargo, ND • On-site

Full-time

Medical, Retirement

Posted 29 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,795 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers

Job description

About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience troubleshooting and debugging technical systems
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, ND, Fargo - 21.00 - 33.00 USD hourly

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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