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Amazon Operations Jobs in New York (NOW HIRING)

Eight Sleep

Amazon Channel Program Manager

New York, NY · On-site +1

You will work closely with teams across brand, growth marketing, performance media, operations, finance, customer experience, creative, and supply chain to ensure Amazon becomes a high-performing ...

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Amazon Operations information

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$12

$28

$58

How much do amazon operations jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for amazon operations in New York is $28.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $33.12 per hour, depending on experience, location, and employer.

What is Amazon Operations?

Amazon Operations refer to the various processes and teams responsible for ensuring that products are efficiently stored, picked, packed, and delivered to customers. This includes roles in fulfillment centers, sortation centers, delivery stations, and logistics management. The operations team plays a crucial role in maintaining Amazon’s fast shipping promises and high customer satisfaction. Employees may work in areas such as inventory management, supply chain optimization, quality assurance, or transportation, depending on their specific position within Amazon Operations.

What are the key skills and qualifications needed to thrive in Amazon Operations?

To thrive in Amazon Operations, you need strong organizational skills, problem-solving abilities, and a background in supply chain management or logistics, often supported by a relevant degree. Familiarity with warehouse management systems (WMS), data analytics tools, and Lean or Six Sigma certifications is highly valued. Leadership, effective communication, and adaptability are crucial soft skills for managing teams and responding to rapid operational changes. These skills ensure efficient workflow, high productivity, and the ability to meet Amazon's demanding performance standards.

Is Amazon operations a high paying job?

Amazon operations roles, such as warehouse associates and operations managers, typically offer wages that are competitive within the logistics industry but are not considered high-paying compared to other professional or specialized roles. Compensation varies based on position, experience, and location, with some roles offering additional benefits like bonuses and overtime pay.

What are some typical challenges faced by professionals in Amazon Operations, and how can I prepare for them?

Professionals in Amazon Operations often navigate fast-paced environments where priorities can shift quickly, especially during peak seasons. Common challenges include managing large teams, meeting demanding performance metrics, and ensuring smooth coordination across multiple departments such as logistics, inventory, and customer service. To prepare, develop strong problem-solving skills, the ability to adapt to change, and effective communication to collaborate with cross-functional teams. Gaining experience with process optimization and data-driven decision-making can also be beneficial.

What is the difference between Amazon Operations vs Amazon Warehouse Associate?

AspectAmazon OperationsAmazon Warehouse Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or safetyHigh school diploma or equivalent
Work EnvironmentOffice settings, management, logistics planning, and coordinationWarehouse floors, handling packages, packing, and shipping
Employer & Industry UsageCorporate roles within Amazon focusing on operations management and strategyFrontline roles in Amazon fulfillment centers

Amazon Operations roles typically involve managing logistics, planning, and coordinating warehouse activities, often requiring some managerial or analytical skills. In contrast, Amazon Warehouse Associates focus on physical tasks like packing, sorting, and shipping packages on the warehouse floor. Both roles are essential to Amazon's supply chain but differ in responsibilities, work environment, and skill requirements.

What are popular job titles related to Amazon Operations jobs in New York? For Amazon Operations jobs in New York, the most frequently searched job titles are:
What job categories do people searching Amazon Operations jobs in New York look for? The top searched job categories for Amazon Operations jobs in New York are:
What cities in New York are hiring for Amazon Operations jobs? Cities in New York with the most Amazon Operations job openings:
Amazon Operations jobs near you
Infographic showing various Amazon Operations job openings in New York as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 3% Temporary, and 2% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $59,722 per year, or $28.7 per hour.

Senior Manager, Commerce Operations (Amazon)

VML/WPP Enterprise Solutions

New York, NY • On-site

Other

Posted 14 days ago

Job description

About the Role 

We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the day-to-day operational health of our CPG clients on Amazon. 

You will serve as the operational backbone for our clients' eCommerce and Sales teams. Your primary mission is to ensure their Amazon catalog is flawless, their products stay in stock, and any platform glitches are resolved swiftly. You will live and breathe inside Amazon Vendor Central and Seller Central, executing content changes, wrestling with flat files, and managing support tickets to drive immediate retail success. 

Key Responsibilities 

  1. Ticket Resolution & Troubleshooting
  • Case Management: act as the primary point of contact for submitting, managing, and relentlessly following up on Amazon support tickets via Seller Support, Vendor Support, and Brand Registry. 
  • Error Resolution: troubleshoot and resolve complex catalog errors (e.g., Error 5665, Error 8541, stranded inventory, merged ASIN issues, and brand hijackings). 
  • Compliance: monitor Account Health dashboards and resolve listing suppressions, "Search Suppressed" statuses, and ANDON cords immediately. 
  1. Catalog & Content Management 
  • Flat File Mastery: create, manage, and upload bulk inventory files (flat files/NIS templates) to execute catalog-wide updates, establish parent-child variation families, and map backend attributes. 
  • Content Execution: execute day-to-day content updates. Coordinate the upload and configuration of visual assets, including new product images, videos, and A+ Content updates. 
  • A/B Testing Execution: set up, monitor, and report on A/B tests for product titles, main images, and A+ content to continuously optimize for conversion rate (CVR).  
  1. Availability & Inventory Support
  • In-Stock Management: monitor basic retail metrics (Out-of-Stock rates, Lost Buy Box) and work with client supply chain teams to flag PO (Purchase Order) issues or shipment discrepancies. 
  • Dispute Management: assist in identifying and disputing operational chargebacks and shortage claims to protect client profitability. 
  1. Client & Team Support
  • Walk-the-Store Audits: conduct routine digital shelf diagnostics. Provide clients with tactical, visual reports on real-time PDP accuracy, competitor positioning, share of search and out-of-stock visibility. 
  • Sales Enablement: support the client's internal eCommerce/Sales managers by providing weekly operational status reports, pending ticket updates, and catalog health readouts. 
  • Cross-Functional Collaboration: partner with our internal Media and Strategy teams to ensure ASINs are retail-ready before major advertising campaigns launch. 

Key Qualifications & Skills 

  • 2-4 years of hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P). Prior experience in an agency setting supporting CPG/FMCG brands is highly preferred. 
  • Technical Amazon Expertise: deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem. 
  • Advanced Excel Skills: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets. 
  • Problem-Solving Mentality: a gritty determination to solve problems. You don't take the first "No" from Amazon Support as the final answer; you know how to escalate and force resolution. 
  • Extreme Attention to Detail: an eye for precision to ensure product listings are 100% accurate, properly mapped, and visually cohesive before pushing them live. 

Apply