Amazon Operations Jobs in New York (NOW HIRING)

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We're rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we're looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.
As a Principal Business Development Lead, you will shape how customers think about fulfillment and shipping. You will leverage data and industry insights to teach customers something new about their business, tailor Amazon's solutions to their unique goals, and guide them through complex decision cycles. You'll work cross-functionally with Product, Tech, and Operations to translate customer needs into scalable solutions and help define the future of Amazon Shipping.
Key job responsibilities
• Drive revenue, adoption, and market share for Amazon Shipping by leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy.
• Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design tailored Amazon Shipping solutions that reframe how brands think about speed, reliability, and fulfillment.
• Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding customers through complex decision cycles toward measurable business outcomes.
• Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
• Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact.
• Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win-and accelerate the growth of Amazon Shipping.
A day in the life
You are a strategic, insight-driven Business Development lead who thrives on helping customers re-imagine what's possible. You lead with a point of view-grounded in data, industry trends, and operational realities-and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast-scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive deals toward measurable outcomes.
You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience with brand strategy
- 7+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- 5+ years working with C-suite and VP-level stakeholders, using data to solve complex business problems
PREFERRED QUALIFICATIONS
- Experience working in e-commerce / retail / supply chain / financial services business
- 1+ years of logistics experience
- Experience working in a customer-facing environment
- Experience driving new business segment or services launches
- Experience in a new unit business or a startup
- Experience defining roadmap strategy and prioritizing deliverables for your team products
- Excellent written and verbal communication skills, with the ability to thrive in ambiguity and at a fast pace
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, SAN DIEGO - 176,100.00 - 238,200.00 USD annually
USA, CA, SANTA CLARA - 193,700.00 - 262,000.00 USD annually
USA, CA, San Diego - 176,100.00 - 238,200.00 USD annually
USA, CA, Santa Clara - 193,700.00 - 262,000.00 USD annually
USA, CA, Santa Monica - 176,100.00 - 238,200.00 USD annually
USA, GA, Atlanta - 176,100.00 - 238,200.00 USD annually
USA, IL, Chicago - 176,100.00 - 238,200.00 USD annually
USA, MA, Boston - 176,100.00 - 238,200.00 USD annually
USA, NY, New York - 193,700.00 - 262,000.00 USD annually
USA, TX, Austin - 176,100.00 - 238,200.00 USD annually
USA, WA, Bellevue - 176,100.00 - 238,200.00 USD annually