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Amazon Operations Jobs (NOW HIRING)

Amazon.com Services LLC

IT Support Associate II

Tracy, CA · On-site

$18.25 - $23.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of ...

Blue Wheel Media

VP of Amazon Services

Chicago, IL · Remote

Lead all aspects of Amazon operations for clients, including business strategy, assortment and inventory management, sales optimization, Amazon Ads, and P&L ownership across 1P, 3P, and Fresh. * Lead ...

Amazon

IT Manager, Ops Tech Solutions (OTS)

Garner, NC · On-site

Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide ...

Blue Wheel Media

VP of Amazon Services

Chicago, IL · On-site

Lead all aspects of Amazon operations for clients, including business strategy, assortment and inventory management, sales optimization, Amazon Ads, and P&L ownership across 1P, 3P, and Fresh. * Lead ...

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Amazon Operations information

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How much do amazon operations jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for amazon operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is Amazon Operations?

Amazon Operations refer to the various processes and teams responsible for ensuring that products are efficiently stored, picked, packed, and delivered to customers. This includes roles in fulfillment centers, sortation centers, delivery stations, and logistics management. The operations team plays a crucial role in maintaining Amazon’s fast shipping promises and high customer satisfaction. Employees may work in areas such as inventory management, supply chain optimization, quality assurance, or transportation, depending on their specific position within Amazon Operations.

What are the key skills and qualifications needed to thrive in Amazon Operations?

To thrive in Amazon Operations, you need strong organizational skills, problem-solving abilities, and a background in supply chain management or logistics, often supported by a relevant degree. Familiarity with warehouse management systems (WMS), data analytics tools, and Lean or Six Sigma certifications is highly valued. Leadership, effective communication, and adaptability are crucial soft skills for managing teams and responding to rapid operational changes. These skills ensure efficient workflow, high productivity, and the ability to meet Amazon's demanding performance standards.

Is Amazon operations a high paying job?

Amazon operations roles, such as warehouse associates and operations managers, typically offer wages that are competitive within the logistics industry but are not considered high-paying compared to other professional or specialized roles. Compensation varies based on position, experience, and location, with some roles offering additional benefits like bonuses and overtime pay.

What are some typical challenges faced by professionals in Amazon Operations, and how can I prepare for them?

Professionals in Amazon Operations often navigate fast-paced environments where priorities can shift quickly, especially during peak seasons. Common challenges include managing large teams, meeting demanding performance metrics, and ensuring smooth coordination across multiple departments such as logistics, inventory, and customer service. To prepare, develop strong problem-solving skills, the ability to adapt to change, and effective communication to collaborate with cross-functional teams. Gaining experience with process optimization and data-driven decision-making can also be beneficial.

What is the difference between Amazon Operations vs Amazon Warehouse Associate?

AspectAmazon OperationsAmazon Warehouse Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in logistics or safetyHigh school diploma or equivalent
Work EnvironmentOffice settings, management, logistics planning, and coordinationWarehouse floors, handling packages, packing, and shipping
Employer & Industry UsageCorporate roles within Amazon focusing on operations management and strategyFrontline roles in Amazon fulfillment centers

Amazon Operations roles typically involve managing logistics, planning, and coordinating warehouse activities, often requiring some managerial or analytical skills. In contrast, Amazon Warehouse Associates focus on physical tasks like packing, sorting, and shipping packages on the warehouse floor. Both roles are essential to Amazon's supply chain but differ in responsibilities, work environment, and skill requirements.

More about Amazon Operations jobs
What cities are hiring for Amazon Operations jobs? Cities with the most Amazon Operations job openings:
What states have the most Amazon Operations jobs? States with the most job openings for Amazon Operations jobs include:
What job categories do people searching Amazon Operations jobs look for? The top searched job categories for Amazon Operations jobs are:
Amazon Operations jobs near you
Infographic showing various Amazon Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Senior Manager, Commerce Operations (Amazon)

VML

Chicago, IL • On-site

Full-time

Posted 16 days ago

Job description

Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
About the Role
We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the day-to-day operational health of our CPG clients on Amazon.
You will serve as the operational backbone for our clients' eCommerce and Sales teams. Your primary mission is to ensure their Amazon catalog is flawless, their products stay in stock, and any platform glitches are resolved swiftly. You will live and breathe inside Amazon Vendor Central and Seller Central, executing content changes, wrestling with flat files, and managing support tickets to drive immediate retail success.
Key Responsibilities
  1. Ticket Resolution & Troubleshooting
  • Case Management: act as the primary point of contact for submitting, managing, and relentlessly following up on Amazon support tickets via Seller Support, Vendor Support, and Brand Registry.
  • Error Resolution: troubleshoot and resolve complex catalog errors (e.g., Error 5665, Error 8541, stranded inventory, merged ASIN issues, and brand hijackings).
  • Compliance: monitor Account Health dashboards and resolve listing suppressions, "Search Suppressed" statuses, and ANDON cords immediately.
  1. Catalog & Content Management
  • Flat File Mastery: create, manage, and upload bulk inventory files (flat files/NIS templates) to execute catalog-wide updates, establish parent-child variation families, and map backend attributes.
  • Content Execution: execute day-to-day content updates. Coordinate the upload and configuration of visual assets, including new product images, videos, and A+ Content updates.
  • A/B Testing Execution: set up, monitor, and report on A/B tests for product titles, main images, and A+ content to continuously optimize for conversion rate (CVR).
  1. Availability & Inventory Support
  • In-Stock Management: monitor basic retail metrics (Out-of-Stock rates, Lost Buy Box) and work with client supply chain teams to flag PO (Purchase Order) issues or shipment discrepancies.
  • Dispute Management: assist in identifying and disputing operational chargebacks and shortage claims to protect client profitability.
  1. Client & Team Support
  • Walk-the-Store Audits: conduct routine digital shelf diagnostics. Provide clients with tactical, visual reports on real-time PDP accuracy, competitor positioning, share of search and out-of-stock visibility.
  • Sales Enablement: support the client's internal eCommerce/Sales managers by providing weekly operational status reports, pending ticket updates, and catalog health readouts.
  • Cross-Functional Collaboration: partner with our internal Media and Strategy teams to ensure ASINs are retail-ready before major advertising campaigns launch.

Key Qualifications & Skills
  • 2-4 years of hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P). Prior experience in an agency setting supporting CPG/FMCG brands is highly preferred.
  • Technical Amazon Expertise: deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem.
  • Advanced Excel Skills: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets.
  • Problem-Solving Mentality: a gritty determination to solve problems. You don't take the first "No" from Amazon Support as the final answer; you know how to escalate and force resolution.
  • Extreme Attention to Detail: an eye for precision to ensure product listings are 100% accurate, properly mapped, and visually cohesive before pushing them live.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.
$60,000-$140,000 USD
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
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