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Ecommerce Operations Specialist Jobs (NOW HIRING)

Nourison

Ecommerce Operations Specialist

Calhoun, GA · On-site

We are looking for an E-Commerce Operations Specialist that is very detailed oriented, takes pride in solving problems, finding solutions and providing excellent customer service. We have a growing e ...

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Ecommerce Operations Specialist information

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$30.5K

$68.4K

$111K

How much do ecommerce operations specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for ecommerce operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Ecommerce Operations Specialist vs Ecommerce Marketing Coordinator?

AspectEcommerce Operations SpecialistEcommerce Marketing Coordinator
Primary FocusManaging daily e-commerce platform operations, order fulfillment, inventory, and logisticsDeveloping and executing marketing campaigns, content creation, and promotional strategies
Required SkillsSupply chain management, platform management, data analysisDigital marketing, SEO, content marketing, social media
Work EnvironmentOperations teams, logistics, customer serviceMarketing teams, creative departments, advertising platforms
Common UsageUsed by e-commerce companies to ensure smooth platform functioningUsed by marketing teams to drive sales and brand awareness

The Ecommerce Operations Specialist primarily handles the operational aspects of online stores, ensuring products are available and orders are processed efficiently. In contrast, the Ecommerce Marketing Coordinator focuses on promoting products and increasing sales through marketing strategies. Both roles are essential for a successful e-commerce business but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an Ecommerce Operations Specialist?

To thrive as an Ecommerce Operations Specialist, you need strong analytical skills, attention to detail, and a background in business, supply chain, or a related field. Familiarity with ecommerce platforms (such as Shopify, Magento, or WooCommerce), order management systems, and Excel or other data analysis tools is typically required. Excellent organizational skills, effective communication, and problem-solving abilities help you coordinate with cross-functional teams and ensure seamless operations. These skills are crucial for maintaining efficient workflows, optimizing the customer experience, and supporting business growth in a competitive online marketplace.

What does an Ecommerce Operations Specialist do?

An Ecommerce Operations Specialist manages the day-to-day activities that keep an online store running smoothly. This includes tasks like order processing, inventory management, coordinating with suppliers, and ensuring timely shipping and delivery. They also work to optimize processes, resolve customer issues, and may assist with updating product listings or analyzing sales data. Their goal is to improve efficiency and ensure a seamless shopping experience for customers.

What are some common challenges an Ecommerce Operations Specialist faces, and how can they effectively address them?

Ecommerce Operations Specialists often encounter challenges such as managing large volumes of orders, ensuring accurate inventory tracking, and resolving logistical issues quickly. Staying organized and leveraging automation tools can help streamline order processing and inventory management. Effective communication with cross-functional teams—including customer service, warehouse, and IT—is essential to proactively identify and solve operational bottlenecks. Adapting to rapidly changing ecommerce technologies and consumer expectations is also key to maintaining efficient operations.
More about Ecommerce Operations Specialist jobs
What cities are hiring for Ecommerce Operations Specialist jobs? Cities with the most Ecommerce Operations Specialist job openings:
What states have the most Ecommerce Operations Specialist jobs? States with the most job openings for Ecommerce Operations Specialist jobs include:
What job categories do people searching Ecommerce Operations Specialist jobs look for? The top searched job categories for Ecommerce Operations Specialist jobs are:
Ecommerce Operations Specialist jobs near you
Infographic showing various Ecommerce Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Ecommerce Operations Specialist

Nourison

Calhoun, GA • On-site

Full-time

Posted 15 days ago

Nourison rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

15th of 61 rated fashion and textile manufacturers

Job description

We are looking for an E-Commerce Operations Specialist that is very detailed oriented, takes pride in solving problems, finding solutions and providing excellent customer service. We have a growing eCommerce business and are looking for positive, well spoken individuals who possess exceptional communication, interpersonal and organizational skills with the ability to multi-task within a high volume environment.


Key Responsibilities

  • Clear out orders as needed within the Nourison internal systems (CAMS/AS400) and various retailer profiles
  • Customer outreach
  • Tracking and shipping of all internal gifting or sample shipments
  • Working closely with eCommerce account executives, operations team and retail partners to communicate any shipping delays or variance from expected delivery date
  • Maintain multiple eCommerce accounts, handle orders, shipments, claims, and feedback in accordance with company policies and procedures.
  • Communication with 3PL for orders and returns
  • Report on daily open order activity to the shipping warehouses and prioritize back order and late order processing
  • Single point of contact for strategic eCom accounts with regards to validating order transparency or missing data sets

Requirements:

  • Experience with Amazon, Wayfair, Walmart or other eCommerce retailers
  • Proficient in Microsoft Excel
    1. Pivot tables
    2. V-lookups
  • Tableau experience a plus
  • 2-3 years of experience in customer support/experience
  • Strong analytical skills
  • The ability to be resourceful, highly organized, and a creative problem solver
  • Excellent communication and a positive attitude - you'll be representing our brand directly to customers and retailers

What Nourison employees say

Pay

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