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Retail Support Specialist Jobs (NOW HIRING)

DSI

Retail Support Specialist

Wilmington, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Port Chester, NY · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Port Chester, NY · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Anchorage, AK · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Tigard, OR · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

West Springfield, MA · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Novato, CA · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Chandler, AZ · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Folsom, CA · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Brandywine, MD · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Waipahu, HI · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Gypsum, CO · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Charlotte, NC · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Elk Grove, CA · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

DSI

Retail Support Specialist

Sacramento, CA · On-site

$26/hr

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with ...

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Retail Support Specialist information

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How much do retail support specialist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for retail support specialist in the United States is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.00 per hour, depending on experience, location, and employer.

What is a retail support specialist?

Retail Support Specialists are professionals who assist retail stores by providing operational, administrative, and customer service support. They help ensure smooth day-to-day store functions, assist with inventory management, resolve customer issues, and often act as a bridge between the sales floor and management. Their responsibilities may also include training new staff, coordinating store promotions, and maintaining store standards. Retail Support Specialists play a crucial role in enhancing the overall customer experience and supporting store success.

What are the key skills and qualifications needed to thrive as a retail support specialist?

To thrive as a Retail Support Specialist, you need strong customer service skills, product knowledge, and experience with inventory management, generally supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and retail analytics tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out in this role. These skills ensure efficient store operations, a positive customer experience, and effective support for both customers and retail staff.

How does a retail support specialist typically collaborate with store teams to resolve operational issues?

Retail Support Specialists regularly act as a bridge between corporate departments and in-store staff, working to troubleshoot and resolve operational issues such as inventory discrepancies, POS system challenges, or merchandising concerns. They often communicate via email, phone, or ticketing systems, and may provide training or procedural guidance to ensure that store teams can operate efficiently. Effective collaboration requires strong problem-solving skills, proactive communication, and the ability to prioritize multiple requests. This teamwork helps maintain smooth daily operations and enhances the customer experience.

What is the difference between Retail Support Specialist vs Retail Sales Associate?

AspectRetail Support SpecialistRetail Sales Associate
Primary RoleProvides operational support, assists with inventory, and ensures store functions run smoothlyEngages with customers, promotes products, and drives sales
Required SkillsCustomer service, inventory management, communicationCustomer engagement, sales techniques, product knowledge
Work EnvironmentBack-end support, stockrooms, store floorFront-line customer interaction, sales floor
Common CertificationsNone typically required, but retail or customer service experience preferredNone typically required, but sales or customer service experience beneficial

While both roles support retail operations, the Retail Support Specialist focuses on store operations and support functions, whereas the Retail Sales Associate primarily interacts with customers to drive sales. Understanding these differences helps job seekers identify the right position for their skills and career goals.

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What states have the most Retail Support Specialist jobs?

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Retail Support Specialist jobs near you
Infographic showing various Retail Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,071 per year, or $21.7 per hour.

Retail Support Specialist

RISE Community Services

Warrensburg, MO • On-site

$17/hr

Part-time

PTO

Posted 25 days ago

Job description

JOB PURPOSE
Retail Support Specialist supports individuals with disabilities by fostering independence, skill development, and community engagement through retail and warehouse-based activities. This role combines traditional retail tasks with job coaching responsibilities and provides support across multiple RISE locations, including the retail store and warehouse. The Retail Support Specialist plays a critical role in mentoring individuals and helping them achieve personal and employment goals.
SUPERVISOR
Retail Support Supervisor
POSITION TYPE
Hourly - Part-Time
MAIN DUTIES AND RESPONSIBILITIES
Retail & Warehouse Support
  • Greet and assist customers in a courteous and professional manner.
  • Operate point-of-sale (POS) systems to process customer transactions accurately.
  • Stock merchandise and maintain clean, organized sales and storage areas.
  • Accept, sort, and organize donations at the warehouse as needed.
  • Support store upkeep, including interior and exterior cleanliness and organization.

Job Coaching & Individual Support
  • Provide one-on-one support and coaching for individuals with disabilities in workplace tasks.
  • Help individuals learn job responsibilities, workplace etiquette, and vocational skills.
  • Encourage creativity, independence, and problem-solving.
  • Adapt coaching methods to match individual needs and support goals.
  • Support personal growth by promoting patience, perseverance, and self-confidence.

Multi-Site Collaboration
  • Work at various RISE locations as scheduled, including the retail store and donation warehouse.
  • Demonstrate flexibility in job duties based on location-specific needs.

Communication & Documentation
  • Represent RISE in a professional and respectful manner to families, community partners, and agency contacts.
  • Maintain confidentiality in accordance with HIPAA and agency standards.
  • Complete all required documentation and reporting in a timely, accurate, and confidential manner.
  • Report any unsafe conditions, incidents, or concerns immediately to the appropriate supervisor.

Teamwork
  • Collaborate with coworkers and other departments to meet shared goals.
  • Treat all individuals, families, and team members with dignity and respect.
  • Foster a positive, inclusive environment aligned with RISE's mission and values.

Safety
  • Follow safety procedures in all environments, including proper lifting and use of equipment.
  • Immediately report any unsafe situations or equipment malfunctions.

Perform other responsibilities as assigned by your supervisor to support agency goals and individual success.
QUALIFICATIONS & SKILLS
  • Must be 18 years of age.
  • High School Diploma or GED is required.
  • Must successfully complete a pre-employment background check and any subsequent background check after employment.
  • Must have a valid driver's license and be able to obtain a Missouri Class E chauffeur's license within 14 days of hire.
  • Successfully complete employment-related training as directed.
  • Flexible and willing to work evenings, weekends, and holidays as needed.
  • Strong interpersonal and communication skills.
  • Patient, compassionate, and supportive approach to working with individuals with disabilities.
  • Basic computer and POS system proficiency.
  • Strong attention to detail and organizational skills.
  • Ability to be coachable and adaptable in a dynamic work environment.

PHYSICAL REQUIREMENTS
  • Must be able to stand, walk, bend, and lift for prolonged periods.
  • Ability to lift/push/pull up to 50 lbs.

BENEFITS
  • Paid vacation.
  • Paid training.
  • Tuition Reimbursement.
  • Referral bonuses.

ABOUT RISE COMMUNITY SERVICES
RISE was founded in 1979 with one simple, but lofty goal: to create perfect lives for individuals with disabilities. Our core values of safety, respect, growth, compassion, and teamwork drive everything we do. We hold ourselves accountable to these values as we strive to make a meaningful difference in the lives of those we serve. At RISE, we are more than just an organization; we are a family. Together, we work tirelessly to uplift and empower our community, one family at a time.
EQUAL OPPORTUNITY COMMITMENT
RISE is committed to provide equal employment opportunities for all individuals, and we welcome candidates from all backgrounds. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, gender identity or expression, veteran status, military or uniformed service, or any other characteristic protected by federal, state, or local law.

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