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Retail Operations Coordinator Jobs (NOW HIRING)

Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer ... Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor

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How much do retail operations coordinator jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for retail operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Operations Coordinator, and why are they important?

To thrive as a Retail Operations Coordinator, you need strong organizational skills, attention to detail, and a background in retail or business, often supported by a relevant degree or retail management experience. Familiarity with inventory management systems, point-of-sale (POS) platforms, and proficiency in Microsoft Office or similar tools is typically required. Effective communication, problem-solving abilities, and adaptability are valuable soft skills for coordinating teams and handling fast-paced retail environments. These skills ensure efficient store operations, accurate inventory control, and a consistent customer experience.

What is the difference between Retail Operations Coordinator vs Retail Store Manager?

AspectRetail Operations CoordinatorRetail Store Manager
ResponsibilitiesSupports daily store operations, coordinates logistics, assists with inventory and staff schedulingManages overall store performance, supervises staff, drives sales, and ensures customer satisfaction
Required SkillsOrganizational skills, communication, basic retail knowledge, problem-solvingLeadership, sales management, customer service, strategic planning
Work EnvironmentOffice-based with store visits, collaborative team settingsPrimarily on the sales floor, direct interaction with staff and customers
Common UsageUsed in retail chains, supporting multiple stores or departmentsUsed for individual store oversight and management

The Retail Operations Coordinator focuses on supporting store functions and logistics, often working behind the scenes, while the Retail Store Manager oversees overall store performance and staff management. Both roles require retail knowledge, but the Store Manager has more leadership and sales responsibilities.

What does a Retail Operations Coordinator do?

A Retail Operations Coordinator is responsible for supporting the daily operations of retail stores, ensuring that processes run smoothly and efficiently. They often handle tasks such as inventory management, coordinating store communications, assisting with merchandising, and supporting store staff with administrative needs. Their role helps ensure that the customer experience is consistent and that stores meet company standards. They often work closely with store managers and other departments to implement company policies and streamline operations.

How does a Retail Operations Coordinator typically collaborate with store managers and other departments?

A Retail Operations Coordinator plays a key role in facilitating communication and workflow between store managers and various corporate departments. They often serve as a point of contact for sharing updates, implementing new initiatives, and addressing operational challenges. By coordinating schedules, compiling reports, and ensuring that policies are consistently followed, they help streamline store operations. Regular collaboration with merchandising, inventory, and HR teams is also common, enabling them to support both day-to-day store needs and larger organizational goals.
What cities are hiring for Retail Operations Coordinator jobs? Cities with the most Retail Operations Coordinator job openings:
What are the most commonly searched types of Retail Operations jobs? The most popular types of Retail Operations jobs are:
What states have the most Retail Operations Coordinator jobs? States with the most job openings for Retail Operations Coordinator jobs include:
Infographic showing various Retail Operations Coordinator job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.
Retail Operations Coordinator

$20 - $22/hr

Full-time

Retirement

Posted 11 days ago


University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

334th of 537 rated colleges and universities


Job description

Details
Open Date 06/02/2026 Requisition Number PRN45239B Job Title Retail Operations Coordinator Working Title Technology Sales Floor Lead Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
T-Sa, 930a-630p, 40 hour a week, Regular Saturday availability is required. 
VP Area President Department 00435 - University Campus Store Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $20.00-$22.00/h DOE Close Date 09/02/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
The University of Utah Campus Store is seeking a Technology Sales Floor Lead which is a full-time, hourly leadership position responsible for driving sales performance, customer experience, merchandising execution, and daily sales floor operations within the technology retail department (Utech) of the University of Utah Campus Store. This role serves as a visible leader on the sales floor, maintaining an active presence with customers while supporting associates, reinforcing selling behaviors, and ensuring operational excellence.
This position is highly customer-facing and is expected to spend the majority of scheduled time on the sales floor engaging customers, promoting technology solutions, supporting service operations, and maintaining merchandising and inventory standards. The Technology Sales Floor Lead serves as a key resource for product knowledge, sales execution, and customer service while partnering closely with technicians, store leadership, and fellow associates to deliver a seamless customer experience. Regular Saturday availability is required.
Why Work at the University Campus Store?
Employees at the University of Utah Campus Store enjoy a wide range of benefits that support both personal and professional well-being. 
These include:
Employee discounts on Campus Store merchandise
Opportunities for career growth and advancement within the store
Flexible scheduling opportunities.
The Campus Store is consistently ranked among the top 15 institutionally run stores in the nation and proudly serves over 40,000 students, faculty and staff, along with millions of visitors each year. Learn more about our mission and values here www.store.utah.edu 
Responsibilities
Serve as a visible leader on the sales floor, actively engaging customers, supporting team members, and reinforcing customer service and sales expectations throughout the shift.
Model and promote exceptional customer service, consultative selling techniques, and professional conduct.
Assist customers with product selection, purchasing decisions, and technology solutions by identifying needs and recommending appropriate products, services, and accessories.
Meet or exceed individual sales goals while supporting departmental sales objectives.
Promote complete technology solutions, including devices, accessories, protection plans, service offerings, custom orders, payroll deduction options, and tax-free purchasing benefits.
Maintain advanced working knowledge of Apple and PC product lines, accessories, peripherals, protection plans, service offerings, and current technology trends.
Educate customers on product features, compatibility, service options, repair services, purchasing programs, and available promotions.
Assist with onboarding and training new associates while providing day-to-day guidance, product knowledge, and sales support to team members.
Support management by communicating customer feedback, operational concerns, sales opportunities, and inventory needs.
Provide basic troubleshooting assistance for common device and accessory issues and escalate advanced technical concerns to certified technicians when appropriate.
Support service operations by gathering customer and device information, assisting with repair check-in and check-out processes, explaining repair options and timelines, and ensuring smooth customer handoffs to technicians.
Assist Apple appointment customers and help manage customer expectations regarding service availability and repair timelines.
Monitor inventory levels, perform cycle counts and inventory audits, identify discrepancies, and communicate replenishment or ordering needs.
Receive, stock, organize, replenish, and maintain merchandise and accessories to ensure product availability and sales floor readiness.
Execute and maintain visual merchandising standards, including product displays, promotional signage, accessory merchandising, and overall department presentation.
Follow opening, closing, and daily operational procedures while maintaining a clean, organized, safe, and customer-ready environment.
Process transactions accurately through the point-of-sale system, including tax-free purchases, payroll deduction sales, protection plan enrollments, and other technology retail transactions.
Answer phones professionally and assist, resolve, or route customer inquiries as appropriate.
Work collaboratively with associates, technicians, supervisors, and store leadership to support departmental goals and ensure a seamless customer experience.
Participate in team meetings, training programs, product launches, promotional events, and ongoing professional development opportunities.
Maintain compliance with University and Campus Store policies, procedures, and operational standards
Minimum Qualifications
Three years of retail sales experience with one year of experience supervising employees and buying merchandise; and demonstrated human relations and effective communication skills required. Associate's degree in Business, or a related field, or two years of related college work along with the above experience requirements or equivalency (2 years related work experience may be substituted for 1 year of education) is preferred. This position is not responsible for providing patient care.
Preferences
Minimum of three (3) years of retail sales or customer service experience.
Previous experience in technology retail, consumer electronics, computer sales, or a retail lead role preferred.
Demonstrated success in achieving sales goals and delivering exceptional customer service.
Strong knowledge of Apple and PC hardware, accessories, and related technology products preferred.
Experience with solution-based selling and consultative customer engagement.
Experience with visual merchandising, inventory management, and retail operations.
Strong communication, teamwork, organizational, and interpersonal skills.
Experience using point-of-sale systems and retail technology platforms.
Ability to multitask and adapt in a dynamic retail environment.
Ability to stand for extended periods, lift merchandise, and perform physical retail duties throughout scheduled shifts.
Flexibility to work evenings, weekends, and peak business periods as needed.
Type Benefited Staff Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/
This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1850