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Resort Manager Jobs (NOW HIRING)

Pet Paradise

Mobile Resort Manager - Tampa

Tampa, FL · On-site

The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety. ESSENTIAL ...

Sun, Inc.

RV Resort Manager

Naples, FL

Career Site Header Job Summary RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They ...

Pet Paradise

Mobile Resort Manager - Tampa

Tampa, FL · On-site

Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll * Evaluating ...

Four Seasons

About the role As the Resort Manager, you will be responsible for strategically managing all aspects of our resort operations. Key to the role is providing effective leadership to the entire resort ...

Cal-Am Properties Inc

Resort Manager Duo #134

Mesa, AZ · On-site

$55K - $70K/yr

Onsite Resort Management Duo We are looking for a dynamic, high-energy Resort Manager Duo to join us as a two-person leadership team. The Management Duo will help create a vibrant, engaging resort ...

Cal-Am Properties Inc

Resort Manager Duo #134

Mesa, AZ

$55K - $70K/yr

Onsite Resort Management Duo We are looking for a dynamic, high-energy Resort Manager Duo to join us as a two-person leadership team. The Management Duo will help create a vibrant, engaging resort ...

Sun, Inc.

RV Resort Manager

Naples, FL · On-site

RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They are responsible for ...

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Resort Manager information

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$28K

$81.5K

$233.5K

How much do resort manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for resort manager in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What Does a Resort Manager Do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What are the key skills and qualifications needed to thrive as a Resort Manager, and why are they important?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What does a Resort Manager do?

A Resort Manager is responsible for overseeing the daily operations of a resort, ensuring that guests have a positive and memorable experience. Their duties include managing staff, coordinating activities and services, handling guest complaints, and maintaining high standards of hospitality. They also oversee budgeting, marketing, and compliance with health and safety regulations. Resort Managers work closely with various departments such as housekeeping, food and beverage, and front desk to ensure smooth operations. Their goal is to maximize guest satisfaction while maintaining profitability.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

What are some of the most common challenges Resort Managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.
More about Resort Manager jobs
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Resort Manager jobs near you
Infographic showing various Resort Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.
Mobile Resort Manager - Houston

Mobile Resort Manager - Houston

Pet Paradise

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Description
WE ARE PET PEOPLE!
At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the perks and benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics.
We are currently looking for an additional Resort Manager in the Houston, Texas area.
Please note this role requires mobility. Qualified candidates will be open to travel (and potentially relocation) according to business needs.
The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety.
ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER ROLE INCLUDE:
  • Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety
  • Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll
  • Evaluating staffing levels, opening necessary requisitions, interviewing and providing candidate feedback, and overseeing resort hiring and terminations
  • Training and coaching resort team members based on company standards, policies, and procedures, delivering feedback in a constructive manner and promoting a collaborative environment
  • Recognizing talented team members and developing them for growth within the company through our internal leadership development programs
  • Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with maintenance crew on any building or facility issues
  • Ensuring resort's compliance with all operational, safety, and related reporting protocols
  • Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media
  • Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance
  • Managing labor and other resort costs, including but not limited to maintaining an appropriate supply inventory, while adhering to pre-established budgets
  • Calling customers before and after reservations and handling resort-level customer escalations
  • Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations
  • Assisting new and current team members in completing their required courses and training guides, while also providing ongoing coaching and development
  • Preparing and delivering annual performance reviews to team members on a timely basis
  • Staying on top of email, phone, and other forms of operations, veterinary, and corporate communication, disseminating information to resort team as needed
  • Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive "off" days from week to week
  • Working onsite at the resort at least 3-4 weekend days per month and on holidays

QUALIFICATIONS TO BE A RESORT MANAGER:
  • 3-5 years of experience in a management role overseeing at least 20 to 30 employees
  • Bachelor's or Associate's degree (or equivalent) is preferred
  • Strong leadership, communication, and collaboration skills, including the ability to manage, train, guide, and motivate employees
  • Prior experience with interviewing, hiring, evaluating candidates, and assessing employee performance
  • Previous leadership experience in animal care, retail, restaurant, hospitality operations, or similar
  • Excellent organizational, time management, prioritization, and multitasking skills
  • Skilled with common computer software, including Microsoft Office Suite (Outlook, Word, Excel)
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
  • Valid driver's license and working motor vehicle

Check out our Perks & Benefits!
  • Complimentary Pet Day Camp - Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off
  • 401(k) with company match
  • Health (with company-funded HSA option), Dental and Vision Insurance

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

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