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Resort Manager Jobs (NOW HIRING)

Auberge Collection

Resort Manager

Mountain Village, CO · On-site

The Resort Manager will serve as a key operational leader and culture carrier during an exciting stage of growth. Reporting directly to the General Manager and serving as a member of the Executive ...

Legacy Vacation Club LLC

Resort Manager

Palm Coast, FL · On-site

$68K - $75K/yr

Resort Manager Palm Coast, Florida Your Next Chapter Starts Here. At andCo Hospitality, we don't just manage resorts, we create places people genuinely love to visit and teams people are proud to be ...

Ruff Day Resort

Canine Resort Manager

Webster, NY · On-site

$18 - $25/hr

Resort Manager - Ruff Day Resort (Webster, NY) About the Role: Ruff Day Resort is seeking a results-driven Manager to lead our Webster location. We are a safety-first organization dedicated to ...

Pet Paradise

Resort Manager

Palm City, FL · On-site

Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll * Evaluating ...

Legacy Vacation Club LLC

Resort Manager

Palm Coast, FL · On-site

$68K - $75K/yr

Resort Manager Palm Coast, Florida Your Next Chapter Starts Here. At andCo Hospitality, we don't just manage resorts, we create places people genuinely love to visit and teams people are proud to be ...

Outrigger Hotels and Resorts

Resort Manager

Lahaina, HI · On-site

$150K - $170K/yr

The Resort Manager at OUTRIGGER Ka'anaapli Beach Resort will assist the General Manager and/or the Vice President of Operations to create and maintain a customer-driven resort using a guest focused ...

Performance Hospitality

Resort Manager

Marathon, FL

The Resort Manager is the business owner on property--accountable for guest experience, team culture, revenue growth, profitability, and asset care. You'll lead all departments (Rooms, Housekeeping ...

Four Seasons

Tropicalia, a sustainable, LEED Design resort, environmental and social management systems are guiding the Resort's design, construction and operation from biodiversity to waste and water management ...

Pet Paradise

Mobile Resort Manager - Austin

Austin, TX · On-site

The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety. *Please note this ...

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How much do resort manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for resort manager in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What Does a Resort Manager Do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What are the key skills and qualifications needed to thrive as a Resort Manager, and why are they important?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What does a Resort Manager do?

A Resort Manager is responsible for overseeing the daily operations of a resort, ensuring that guests have a positive and memorable experience. Their duties include managing staff, coordinating activities and services, handling guest complaints, and maintaining high standards of hospitality. They also oversee budgeting, marketing, and compliance with health and safety regulations. Resort Managers work closely with various departments such as housekeeping, food and beverage, and front desk to ensure smooth operations. Their goal is to maximize guest satisfaction while maintaining profitability.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

What are some of the most common challenges Resort Managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.
More about Resort Manager jobs
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What are the most commonly searched types of Resort jobs? The most popular types of Resort jobs are:
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Resort Manager jobs near you
Infographic showing various Resort Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.

Resort Manager

Auberge Collection

Mountain Village, CO • On-site

Full-time

Posted 14 days ago

Job description

Company Description
Perched in the heart of Telluride's Mountain Village, Madeline Hotel & Residences, Auberge Collection is a luxurious alpine retreat that blends the spirit of the Rockies with Auberge's signature warmth and sophistication. Surrounded by the majestic San Juan Mountains, the resort features 83 guest rooms, suites, and 71 private residences, each offering elevated design and sweeping mountain views.
Madeline pairs unrivaled ski-in/ski-out access with curated amenities, including Crest Club, the newly debuted private ski club, a dedicated Ski Valet, the Alpine Swim Club with heated pool and outdoor lounges, a full-service spa, fitness center, and an open-air ice rink. Distinctive dining experiences include the mountain-inspired Black Iron Kitchen + Bar and the elevated aprés destination, Timber Room. Following a dramatic property-wide redesign in 2021, Madeline invites guests to experience modern mountain luxury in one of America's most iconic alpine destinations.
Job Description
The Resort Manager will serve as a key operational leader and culture carrier during an exciting stage of growth. Reporting directly to the General Manager and serving as a member of the Executive Committee, the Resort Manager plays a critical role in ensuring exceptional daily operations and delivering extraordinary guest experiences across the property.
The Resort Manager will oversee the day-to-day operations of Rooms, Food & Beverage, Security, Spa, Wellbeing, and Engineering, ensuring seamless coordination between departments while championing the service philosophy that defines the Madeline experience. This leader will help shape our service culture and elevate operational standards.
Financial Oversight & Operational Performance
  • Partner with the General Manager and Executive Committee to oversee the resort's financial performance, ensuring alignment with annual budgets, forecasts, and strategic goals.
  • Monitor departmental financial results across Rooms, Food & Beverage, Spa, Wellbeing, Security, Engineering, and Valet operations, identifying opportunities to improve profitability and operational efficiency.
  • Support the development and execution of annual operating budgets, capital planning, and periodic forecasting.
  • Review daily, weekly, and monthly financial reports, including revenue performance, labor costs, and operating expenses, ensuring departments remain within budgetary guidelines.
  • Work closely with department leaders to drive revenue optimization, expense management, and labor productivity while maintaining exceptional guest service standards.
  • Ensure adherence to financial controls, purchasing procedures, and inventory management practices across operational departments.
  • Collaborate with Finance and Purchasing teams to ensure accurate reporting, cost controls, and compliance with company financial policies.
  • Utilize key performance indicators (KPIs) and operational metrics to guide decision-making and continuously improve resort performance.

Operational Leadership
  • Provide strategic leadership and operational oversight for Rooms, Food & Beverage, Security, Valet, Wellbeing, and Engineering departments.
  • Partner closely with department leaders to ensure the successful execution of day-to-day resort operations and guest services.
  • Lead and inspire teams to deliver service excellence as a core competency while driving profitability and operational performance.
  • Ensure property standards remain at an extraordinary and refined level through consistent operational oversight, inspections, and service monitoring.
  • Support revenue management initiatives through operational data to maximize revenue opportunities.
  • Analyze operational performance metrics and implement strategies to enhance guest satisfaction and financial performance.
  • Prepare and execute budgets and financial analysis related to Rooms and associated operational areas.

Guest Experience & Service Culture
  • Champion the Madeline service excellence philosophy by continuous re-enforcing of service standards across departments. Create a positive culture of the highest adherence to standard compliance
  • Sustain "The Soul of the Place" by fostering authentic and memorable experiences for guests and team members alike.
  • Foster enriching and immersive guest programming within Rooms, Spa, and resort experiences.
  • Take an active leadership role in guest relations by initiating guest interactions, maintaining relationships with repeat guests, and resolving service concerns promptly and thoughtfully.
  • Continuously evaluate and elevate resort operations, programming, and products to maintain luxury hospitality standards.

Team Leadership & Development
  • Build, lead, and inspire a high-performing and engaged leadership team across operational departments.
  • Foster a collaborative culture that encourages accountability, innovation, inclusion, and professional growth.
  • Champion an exceptional team member experience in partnership with the Talent & Culture team, supporting a thoughtful onboarding journey and a positive workplace environment.
  • Participate in the recruitment, hiring, scheduling, training, and development of team members across the resort.
  • Provide mentorship and development opportunities for managers and team members to strengthen leadership capabilities and operational expertise.
  • Support performance management through regular coaching, feedback, documentation, and when necessary, disciplinary processes.
  • Assess training needs and implement ongoing learning programs aligned with Auberge Collection service standards.
  • Cultivate future leaders through coaching, professional development, and thoughtful succession planning.
  • Partner with Executive Committee members, department leaders, and corporate teams to ensure alignment, collaboration, and strong cross-functional leadership.
  • Promote a culture rooted in respect, accountability, and genuine hospitality that reflects the values and service philosophy of Madeline Hotel and Residences.

The targeted compensation range for this full time year round, exempt position is $155,000- $185,000. The position offers a competitive compensation package presented by Auberge Collection.
Qualifications
  • 3 years' experience in a similar position, in a luxury environment with progressive leadership responsibilities.
  • Proven experience overseeing multi-department resort operations including Rooms and guest experience functions.
  • Strong financial acumen with experience managing budgets, forecasting, and operational performance metrics.
  • Demonstrated leadership ability to inspire teams and drive service excellence.
  • Exceptional guest engagement and problem-solving skills.
  • Ability to thrive in a fast-paced, dynamic luxury hospitality environment.
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com

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