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Resort Manager Jobs in Columbus, OH (NOW HIRING)

Position Overview The Pet Pro Lead reports to the Resort Manager and General Manager and serves as the frontline supervisor for animal care operations. You are responsible for: * Coaching and ...

Position Overview The Pet Pro Lead reports to the Resort Manager and General Manager and serves as the frontline supervisor for animal care operations. You are responsible for: * Coaching and ...

Property Manager - Resort Operations Location: Dover, OH Compensation: $90,000 base + benefits Position Overview Columbia Woodlands is seeking an experienced Property Manager to oversee full-scale ...

Property Manager

Columbus, OH · On-site

$85K - $90K/yr

Property Manager Resort Operations Location: Dover, OH Compensation: $90,000 base + benefits Position Overview Columbia Woodlands is seeking an experienced Property Manager to oversee full-scale ...

Part-Time Server

Hilliard, OH · On-site

$14.50 - $15/hr

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a ... If this applies to you based on your age and state of residence, the Community Manager at the ...

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Dog Groomer

Columbus, OH · On-site

$30K - $60K/yr

... resort accommodations (daycare and boarding) while being sensitive to customer boundaries. Our management works extremely hard to provide a safe nurturing environment for our clients, guests and ...

Job Requirements A minimum of 2 years, current, salaried management experience in a high-volume upscale restaurant or high-end resort restaurant Strong passion for culinary excellence, wine knowledge ...

A minimum of 2 years, current, salaried management experience in a high-volume upscale restaurant or high-end resort restaurant * Strong passion for culinary excellence, wine knowledge, and guest ...

A minimum of 2 years, current, salaried management experience in a high-volume upscale restaurant or high-end resort restaurant * Strong passion for culinary excellence, wine knowledge, and guest ...

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Resort Manager information

See Columbus, OH salary details

$25.5K

$74.3K

$212.6K

How much do resort manager jobs pay per year?

As of May 28, 2026, the average yearly pay for resort manager in Columbus, OH is $74,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $81,500.00 per year, depending on experience, location, and employer.

What Does a Resort Manager Do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What are the key skills and qualifications needed to thrive as a Resort Manager, and why are they important?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What are some of the most common challenges Resort Managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

What are the most commonly searched types of Resort jobs in Columbus, OH? The most popular types of Resort jobs in Columbus, OH are:
What are popular job titles related to Resort Manager jobs in Columbus, OH? For Resort Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Resort Manager jobs in Columbus, OH look for? The top searched job categories for Resort Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Resort Manager jobs? Cities near Columbus, OH with the most Resort Manager job openings:

Pet Resort Guest Service Representative

K9 Resorts of Hilliard

Hilliard, OH

$13.50 - $14.50/hr

Part-time

PTO

Posted 20 days ago


Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Paid time off

Role: Pet Resort Guest Service Representative
Job Summary:
As a Pet Resort Guest Service Representative at K9 Resorts Luxury Pet Hotel Hilliard, you are the face of our company. Your primary goal is to provide every client and their dog with a wow experience, making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one.
Pet Resort Guest Service Representative Responsibilities:
  • Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
  • Greet all customers entering the building.
  • Perform check-in/check-out and reservation procedures in the POS system.
  • Take custody of pets and ensure they are properly placed in the building.
  • Answer telephone inquiries.
  • Provide tours of the facility to potential customers when necessary.
  • Feed and medicate all dogs.
  • Provide personal playtimes for dogs when requested.
  • Perform body checks to identify pre-existing conditions and/or injuries.
  • Perform tasks as requested by management, including:
    • Sanitation of the lobby, boarding, and daycare accommodations.
    • Monitoring daycare.
    • Bathing dogs.
Pet Resort Guest Service Representative Qualifications:
  • Ability to lift at least 20 lbs.
  • High school diploma or equivalent required.
  • Some weekend and holiday hours are required.
  • Salesmanship personality and comfort.
  • Outgoing, positive, and enthusiastic personality.
Company Overview:
K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement.
We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.
Apply now! We look forward to meeting you!