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Remote Technical Support Contractor Jobs (NOW HIRING)

Cayenta

(Remote) Technical Consultant

Oregon, IL · Remote

... Technical Operations, with a preference for candidates based in Canada. This remote role welcomes ... Troubleshooting and ad-hoc support (issue triage and resolution, tracking via ticketing system) and ...

New

Harris

(Remote) Technical Consultant

Washington, DC · Remote

... Technical Operations, with a preference for candidates based in Canada. This remote role welcomes ... Troubleshooting and ad-hoc support (issue triage and resolution, tracking via ticketing system) and ...

New

Pavago

Technical Support Specialist

Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

Vispero

Technical Support Specialist

Clearwater, FL · On-site +1

$23/hr

Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and ... settings Remote Desktop and VPN environments * Strong analytical troubleshooting and problem ...

Harris

(Remote) Technical Engineer

Tennessee, IL · On-site +1

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

Symbotic

Technical Support Engineer

OR · Remote

The Technical Support Engineeris responsible forexecuting structured technical troubleshooting and ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... Experience with supporting systems remotely by connecting to various system types via Remote ...

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

Jobgether

Our partner is looking for a Technical Support Engineer based in Netherlands. This is an excellent ... Fully remote working environment with flexibility and autonomy. * Opportunity to join a ...

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All JobsRemote Technical Support Contractor Jobs

Remote Technical Support Contractor information

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How much do remote technical support contractor jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote technical support contractor in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a Remote Technical Support Contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Contractor, and why are they important?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by Remote Technical Support Contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.
More about Remote Technical Support Contractor jobs
What cities are hiring for Remote Technical Support Contractor jobs? Cities with the most Remote Technical Support Contractor job openings:
What are the most commonly searched types of Technical Support Contractor jobs? The most popular types of Technical Support Contractor jobs are:
What states have the most Remote Technical Support Contractor jobs? States with the most job openings for Remote Technical Support Contractor jobs include:
What job categories do people searching Remote Technical Support Contractor jobs look for? The top searched job categories for Remote Technical Support Contractor jobs are:
Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Analyst

Technical Support Analyst

Pernix Group, Inc.

Lombard, IL • On-site, Remote

Other

Posted yesterday

Job description

IT Support Specialist

Location: Lombard, IL
Company: Pernix International
Employment Type: Full-Time

Position Summary

Pernix International is seeking a dependable, solutions-oriented IT Support Specialist to support our growing global construction and engineering operations. This role will provide day-to-day technical support to employees across corporate and project environments, ensuring the smooth operation of hardware, software, communication tools, and network systems in a fast-paced, collaborative setting.

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will play a key role in maintaining operational efficiency and delivering excellent internal customer service across the organization.

Key Responsibilities
  • Provide Tier 1-2 technical support for desktops, laptops, mobile devices, printers, and peripherals
  • Troubleshoot hardware, software, VPN, connectivity, and Microsoft 365 issues in a timely manner
  • Support onboarding and offboarding processes, including user account setup, permissions, equipment provisioning, and system access
  • Maintain and support Microsoft 365, Active Directory, Teams, Outlook, and common business applications
  • Assist employees both onsite and remotely with technical support needs
  • Draft and maintain technical documentation, SOPs, troubleshooting guides, and IT processes
  • Support basic networking functions including Wi-Fi, VPN access, printers, and conference room technology
  • Track, document, and resolve support tickets while maintaining strong communication with end users
  • Assist with inventory management and tracking of company IT assets and equipment
  • Partner with IT team members and external vendors on system upgrades, process improvements, cybersecurity initiatives, and IT projects
  • Help ensure technology systems support the operational needs of a global construction environment
Qualifications
  • Minimum 2+ years of IT support experience in a small to mid-sized company environment
  • Strong working knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking concepts
  • Experience with ticketing systems, remote support tools, and user account administration
  • Excellent troubleshooting, problem-solving, and communication skills
  • Strong customer service mindset with the ability to support employees across multiple departments and technical skill levels
  • Ability to manage multiple priorities in a fast-paced environment with strong attention to detail
  • Associate's or Bachelor's degree in Information Technology or related field preferred (or equivalent experience)
  • Experience supporting hybrid or remote teams is a plus
  • Construction, engineering, or project-based industry experience is preferred but not required
Why Join Pernix International

At Pernix International, you'll join a collaborative global team supporting complex construction and infrastructure projects around the world. We value adaptability, teamwork, innovation, and individuals who are committed to delivering exceptional support that helps drive operational success.

Apply