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Entry Level Technical Phone Support Jobs (NOW HIRING)

Phone Support Supervisor

Fairmont, MN · On-site

$74K - $112K/yr

This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team ...

Phone Support Supervisor

Fairmont, MN · On-site

$74K - $112K/yr

This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team ...

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Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail ... phone · Documenting call history for service events · Have a working knowledge of client ...

Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...

$65K - $75K/yr

Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...

$65K - $75K/yr

Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...

$65K - $75K/yr

Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...

$65K - $75K/yr

Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...

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Entry Level Technical Phone Support information

See salary details

$15

$24

$48

How much do entry level technical phone support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for entry level technical phone support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

Is AI replacing tech support?

AI is increasingly used in technical phone support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI does not fully replace human support, especially for nuanced or sensitive situations, and many entry-level technical support roles still require communication skills and technical knowledge. AI tools are seen as complementary to human agents rather than complete replacements in tech support environments.

What is the easiest entry-level tech job?

An entry-level technical phone support role is often considered one of the easiest tech jobs to start with, as it typically requires basic computer skills, good communication, and troubleshooting abilities. These positions usually involve handling customer inquiries, providing technical assistance, and may require familiarity with common software or hardware, with some roles offering on-the-job training or certifications like CompTIA A+.

How to get into tech support with no experience?

Entry level technical phone support roles often require basic computer skills, good communication, and problem-solving abilities. Gaining certifications like CompTIA A+ or taking online courses can improve your chances, and gaining experience through internships or volunteering can also help you qualify for these positions.

What is the difference between Entry Level Technical Phone Support vs Help Desk Technician?

AspectEntry Level Technical Phone SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma; some certifications like CompTIA A+ preferred
Work EnvironmentRemote or call center setting, handling inbound support callsOffice or remote, providing technical assistance to end-users
Employer & Industry UsageIT support companies, tech departments in various industriesIT service providers, corporate IT departments
Common Search & Comparison IntentUnderstanding entry-level support roles, job requirementsClarifying support technician responsibilities, career path

Both roles involve assisting users with technical issues, but Entry Level Technical Phone Support typically focuses on handling support calls remotely, often with less technical certification. Help Desk Technicians may have broader responsibilities, including on-site support and more technical troubleshooting. Both are entry-level roles in IT support, with overlapping skills and work environments.

What jobs pay 4000 a week without a degree?

Entry level technical phone support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs in this range often require advanced certifications, technical expertise, or experience in fields like sales, real estate, or certain freelance or entrepreneurial ventures. Most roles paying this amount without a degree are rare and usually involve commission or performance-based pay structures.
More about Entry Level Technical Phone Support jobs
What are the most commonly searched types of Technical Phone Support jobs? The most popular types of Technical Phone Support jobs are:
Infographic showing various Entry Level Technical Phone Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

Technical Support Representative 1

Lancer Container Lines Ltd

San Antonio, TX • On-site

Full-time

Posted 18 days ago


Job description

Our Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
Technical phone support and Warranty processes
Essential Functions
• Technical phone support /interaction with customers and service technicians resolving issues/repairs as being reported
• Assisting customer, sales and technicians with various of question on parts / equipment
• Processing warranty claims and warranty orders / working with planers and logistic
• Researching part numbers, drawings, BOM ETC within the system
• Reporting quality or production issues.
• Testing or inspection of parts / equipment.
Knowledge, Skills, and Abilities
• High mechanical and technical ability
• Knowledge and understanding of beverage systems and equipment and concepts to troubleshooting equipment
• Knowledge of electrical and refrigeration operation
• Excellent communication/phone skills
• Ability to work under pressure and dealing with irate customers/ agents
• Ability to work with minimal supervision and self-starter
• General knowledge of computers, excel, word, access ETC..
Education and Experience
• High school diploma required / technical school / collage helpful
• 3 plus years of field technical experience /working within the beverage industry preferred
• General Computer knowledge
Lancer Worldwide is unable to sponsor applicants for employment-based visas for this position. All candidates must be legally authorized to work in the United States at the time of application and throughout employment, without the need for employer-sponsored visa status now or in the future.
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
TBD