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Technical Phone Support Flexible Jobs (NOW HIRING)

Kahler Automation

Phone Support Supervisor

Fairmont, MN · On-site

$74K - $112K/yr

This full-time technical leadership position combines people management with hands-on customer ... This is not comprehensive, and all employees must be flexible and willing to perform other duties ...

Kahler Automation

Phone Support Supervisor

Fairmont, MN · On-site

$74K - $112K/yr

This full-time technical leadership position combines people management with hands-on customer ... This is not comprehensive, and all employees must be flexible and willing to perform other duties ...

G S Blodgett LLC

Tech Service Representative

Essex, VT · On-site

$25 - $30/hr

Technical Phone Support & Diagnostics: Field incoming calls from field technicians, service agents, and commercial customers. Guide callers step-by-step through electrical schematics, gas pressures ...

Blodgett

Tech Service Representative

Essex, VT · On-site

$25 - $30/hr

Technical Phone Support & Diagnostics: Field incoming calls from field technicians, service agents, and commercial customers. Guide callers step-by-step through electrical schematics, gas pressures ...

Blodgett Ovens

Tech Service Representative

Essex, VT · On-site

$25 - $30/hr

Technical Phone Support & Diagnostics: Field incoming calls from field technicians, service agents, and commercial customers. Guide callers step-by-step through electrical schematics, gas pressures ...

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Technical Phone Support Flexible information

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How much do technical phone support flexible jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for technical phone support flexible in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Phone Support Flexible vs Technical Phone Support?

AspectTechnical Phone Support FlexibleTechnical Phone Support
CertificationsTypically requires basic technical certifications or trainingSimilar certifications, often including vendor-specific or general IT support credentials
Work EnvironmentFlexible hours, remote or on-site, often part-time or shift-basedStandard hours, primarily on-site or remote, full-time or part-time
Industry UsageCommon in tech support, customer service, and IT sectorsWidely used across tech, telecommunications, and electronics industries

Technical Phone Support Flexible offers more adaptable scheduling options, often suited for part-time or remote work, while Technical Phone Support typically involves standard hours and a more fixed schedule. Both roles require similar technical skills and certifications, making them comparable in qualifications but different in work arrangements.

What cities are hiring for Technical Phone Support Flexible jobs?

Cities with the most Technical Phone Support Flexible job openings:

What are the most commonly searched types of Technical Phone Support jobs?

The most popular types of Technical Phone Support jobs are:

What states have the most Technical Phone Support Flexible jobs?

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What are popular job titles related to Technical Phone Support Flexible jobs?

For Technical Phone Support Flexible jobs, the most frequently searched job titles are:

Technical Phone Support Flexible jobs near you

Robot Customer Technical Phone Support

Rochester Hills, MI • On-site

FANUC America Corporation
Industrial Automation Equipment Manufacturing • 501 - 1,000 employees
Learn more about FANUC America Corporationexternal

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Who You Are
The Technical Specialist will be responsible for providing FANUC America Corporations' customers (internal and external) and Field Service Engineers with advanced telephone based, high level debug and repair of FANUC robotics controllers, mechanical, and related system equipment. They will support o application specific robot controller software as well as support FANUC PC products. Daily responsibilities include creating and distributing Service Request (SR) tickets, Robotics on-site service quotes, and Robotics spare parts quotes to customers and communicate with FANUC America Sales, Engineering, and Project executing departments.
How It's Done
  • Ability to discuss, diagnosis, and resolve problems as reported by the customer or service engineer
  • Answer technical support phone calls, e-mails, and chats
  • Properly log case reports via Oracle Service Requests, identify the problem and follow up with a thoroughly researched solution
  • Elevate advanced technical questions using ZOHO ticket system to engage the appropriate Regional Office Engineer, Segment Engineer, R&D Engineer, or systems expert and follow up with customer as needed
  • Training /mentoring to other Customer Service Technical Support personnel
  • Respond to customer e-mail technical support questions by creating SR's
  • Create spare part quotations per customer request and part number searches as required
  • Create and send quotes for on-site Service as required
  • Utilize online documentation and hardcopy manuals to locate appropriate troubleshooting steps and/or technical information to be sent to internal and external customers
  • Create Quick Reference and Common SR Solution attachments for customer distribution
  • Identify and implement business process improvements within the Technical Support group
  • Maintain and achieve group measures for customer satisfaction, call answer rate, and e-mail handling time
  • Maintain a high level of availability to answer customer phone calls

What You Need
  • Bachelor's degree in electrical, software, mechanical, or manufacturing engineering or equivalent relevant experience preferred
  • Minimum of five years of related experience in a customer service or customer-facing role
  • Minimum five years FANUC Integration/Installation/Service experience
  • Mechanical/Electrical/Pneumatic Troubleshooting, Teardown, and Repair experience
  • Extensive experience with FANUC products and peripheral equipment or related tenure at other robotic manufacturers
  • Computer programming (Roboguide) or related PLC or Robotic programming experience
  • Ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation
  • Ability to resolve advanced technical problems on all FANUC controller platforms
  • Ability to coordinate multiple activities and job assignments simultaneously while adjusting priorities

What Would Be Even Better
  • Bachelor's degree in electrical, software, mechanical, or manufacturing engineering; advanced experience may be considered in lieu of formal education
  • Minimum of 5+ years of progressive experience in customer-facing engineering, technical service, or application support roles
  • Minimum of 5+ years of advanced FANUC integration, installation, service, and system-level troubleshooting experience
  • Expert-level proficiency in mechanical, electrical, pneumatic, and robotic system troubleshooting, including ownership of complex diagnostics, root-cause analysis, and resolution

It's Your Move
At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration-and we're excited to invite talented individuals like you to explore what's possible with us.
Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.
If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Program
  • Life Insurance
  • Short-Term & Long-Term Disability Plans
  • Tuition Reimbursement
  • Wellness Program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Flexible Benefit Dollars
  • Generous Holiday & Vacation Program

Sponsorship will not be provided for this position
Equal Opportunity Employer, including disabled and veterans.

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