Summary Technical phone support and Warranty processes Essential Functions • Technical phone support /interaction with customers and service technicians resolving issues/repairs as being reported ...
Summary Technical phone support and Warranty processes Essential Functions • Technical phone support /interaction with customers and service technicians resolving issues/repairs as being reported ...
Summary Technical phone support and Warranty processes Essential Functions Technical phone support /interaction with customers and service technicians resolving issues/repairs as being reported ...
Summary Technical phone support and Warranty processes Essential Functions Technical phone support /interaction with customers and service technicians resolving issues/repairs as being reported ...
Director of Technical Support
Fairmont, MN · On-site
$140K - $180K/yr
Job Type Full-time Description Job Title: Director of Technical Support Reports to: CEO Department ... Lead, coach, and develop the Phone Support Supervisor and Field Services Manager, holding both ...
Director of Technical Support
Fairmont, MN · On-site
$140K - $180K/yr
Job Type Full-time Description Job Title: Director of Technical Support Reports to: CEO Department ... Lead, coach, and develop the Phone Support Supervisor and Field Services Manager, holding both ...
Phone Support Supervisor
Fairmont, MN · On-site
$74K - $112K/yr
This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team ...
Quick apply
Phone Support Supervisor
Fairmont, MN · On-site
$74K - $112K/yr
This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team ...
Phone Support Supervisor
Fairmont, MN · On-site
$74K - $112K/yr
This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team ...
Phone Support Supervisor
Fairmont, MN · On-site
$74K - $112K/yr
This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team ...
Director of Technical Support
Fairmont, MN · On-site
$140K - $180K/yr
Lead, coach, and develop the Phone Support Supervisor and Field Services Manager, holding both ... Technical & Operational Excellence * Serve as a technical leader by maintaining a strong working ...
Quick apply
Director of Technical Support
Fairmont, MN · On-site
$140K - $180K/yr
Lead, coach, and develop the Phone Support Supervisor and Field Services Manager, holding both ... Technical & Operational Excellence * Serve as a technical leader by maintaining a strong working ...
... phone and/or email. • Provide support for customer requests related to repair status ... technical phone support during and after hours on a published rotating on-call schedule. • ...
... phone and/or email. • Provide support for customer requests related to repair status ... technical phone support during and after hours on a published rotating on-call schedule. • ...
Technical Support Representative
Concord, NC · On-site
$19.50/hr
Provide live technical phone support for a variety of products and customers. * Respond to emails and personal requests for support. * Diagnose and address a variety of hardware and software problems.
Quick apply
Technical Support Representative
Concord, NC · On-site
$19.50/hr
Provide live technical phone support for a variety of products and customers. * Respond to emails and personal requests for support. * Diagnose and address a variety of hardware and software problems.
IT Support Technical Lead
Joplin, MO · On-site
Strong customer service skills and technical phone support experience * An understanding of the impact of technology on remotely located end users. Skills: Active Directory,Windows,ms365
IT Support Technical Lead
Joplin, MO · On-site
Strong customer service skills and technical phone support experience * An understanding of the impact of technology on remotely located end users. Skills: Active Directory,Windows,ms365
Support Specialist
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
Support Specialist
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
$65K - $75K/yr
Advanced understanding of AI agent and chatbot creation using RAG methodology to further enhance the implementation of chatbots for FA2 and Prosoft Technical phone support to customers. Learning ...
Technical Support Specialist, Neurology
Irvine, CA · On-site
$25 - $40/hr
Responsible for providing technical phone support during and after hours on a published rotating ... The regular hours for this full-time position from Monday-Friday is dependent on the location of ...
Technical Support Specialist, Neurology
Irvine, CA · On-site
$25 - $40/hr
Responsible for providing technical phone support during and after hours on a published rotating ... The regular hours for this full-time position from Monday-Friday is dependent on the location of ...
Responsible for providing technical phone support during and after hours on a published rotating ... The regular hours for this full-time position from Monday-Friday is dependent on the location of ...
Quick apply
Responsible for providing technical phone support during and after hours on a published rotating ... The regular hours for this full-time position from Monday-Friday is dependent on the location of ...
Product Support Representative - Mining Equipment
Elko, NV · On-site
$110K - $140K/yr
Provide expert technical phone support and corresponding call logs. * Trouble shooting and problem-solving as required (First Incident Response/FIR response/answer). REQUIREMENTS * 5+ years practical ...
Quick apply
Product Support Representative - Mining Equipment
Elko, NV · On-site
$110K - $140K/yr
Provide expert technical phone support and corresponding call logs. * Trouble shooting and problem-solving as required (First Incident Response/FIR response/answer). REQUIREMENTS * 5+ years practical ...
Technician - Desktop Support
East Peoria, IL · On-site
$18.79 - $22.69/hr
Associate's degree and one year of direct technical phone support OR two years of direct technical ... To learn more about full-time health care benefits at ICC.
Technician - Desktop Support
East Peoria, IL · On-site
$18.79 - $22.69/hr
Associate's degree and one year of direct technical phone support OR two years of direct technical ... To learn more about full-time health care benefits at ICC.
HVAC Technical Support Group - FT
Wood Dale, IL · On-site
$37K - $46K/yr
Provide after-hours technical phone support (via 24-hour hotline) on a rotating schedule (typically ... Office - 85% / Travel - 15% Education / General Requirements Travel We offer • Full time salaried ...
HVAC Technical Support Group - FT
Wood Dale, IL · On-site
$37K - $46K/yr
Provide after-hours technical phone support (via 24-hour hotline) on a rotating schedule (typically ... Office - 85% / Travel - 15% Education / General Requirements Travel We offer • Full time salaried ...
HVAC Technical Support Group - FT
$37K - $46K/yr
Provide after-hours technical phone support (via 24-hour hotline) on a rotating schedule (typically ... Office - 85% / Travel - 15% Education / General Requirements Travel We offer · Full time salaried ...
Quick apply
HVAC Technical Support Group - FT
$37K - $46K/yr
Provide after-hours technical phone support (via 24-hour hotline) on a rotating schedule (typically ... Office - 85% / Travel - 15% Education / General Requirements Travel We offer · Full time salaried ...
Technical Phone Support Full Time information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do technical phone support full time jobs pay per hour?
As of Aug 3, 2026, the average hourly pay for technical phone support full time in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between Technical Phone Support Full Time vs Technical Customer Service Representative?
| Aspect | Technical Phone Support Full Time | Technical Customer Service Representative |
|---|---|---|
| Credentials | Typically requires technical certifications or knowledge | Often requires customer service or basic technical knowledge |
| Work Environment | Call centers, remote support, technical departments | Call centers, retail, or online support roles |
| Industry Usage | IT, telecom, software companies | IT, retail, service industries |
| Job Focus | Diagnosing and resolving technical issues | Handling customer inquiries and basic troubleshooting |
Technical Phone Support Full Time roles focus on resolving technical issues with specialized knowledge, often requiring certifications. Technical Customer Service Representatives handle customer inquiries, emphasizing communication skills. While both roles involve phone support, the technical support position is more technically oriented, whereas customer service roles focus on customer satisfaction and basic troubleshooting.
What cities are hiring for Technical Phone Support Full Time jobs? Cities with the most Technical Phone Support Full Time job openings:
What are the most commonly searched types of Technical Phone Support jobs? The most popular types of Technical Phone Support jobs are:
What states have the most Technical Phone Support Full Time jobs? States with the most job openings for Technical Phone Support Full Time jobs include:
Full-time
Posted 19 days ago
Job description
Our Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
Technical phone support and Warranty processes
Essential Functions
• Technical phone support /interaction with customers and service technicians resolving issues/repairs as being reported
• Assisting customer, sales and technicians with various of question on parts / equipment
• Processing warranty claims and warranty orders / working with planers and logistic
• Researching part numbers, drawings, BOM ETC within the system
• Reporting quality or production issues.
• Testing or inspection of parts / equipment.
Knowledge, Skills, and Abilities
• High mechanical and technical ability
• Knowledge and understanding of beverage systems and equipment and concepts to troubleshooting equipment
• Knowledge of electrical and refrigeration operation
• Excellent communication/phone skills
• Ability to work under pressure and dealing with irate customers/ agents
• Ability to work with minimal supervision and self-starter
• General knowledge of computers, excel, word, access ETC..
Education and Experience
• High school diploma required / technical school / collage helpful
• 3 plus years of field technical experience /working within the beverage industry preferred
• General Computer knowledge
Lancer Worldwide is unable to sponsor applicants for employment-based visas for this position. All candidates must be legally authorized to work in the United States at the time of application and throughout employment, without the need for employer-sponsored visa status now or in the future.
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
TBD
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.
Summary
Technical phone support and Warranty processes
Essential Functions
• Technical phone support /interaction with customers and service technicians resolving issues/repairs as being reported
• Assisting customer, sales and technicians with various of question on parts / equipment
• Processing warranty claims and warranty orders / working with planers and logistic
• Researching part numbers, drawings, BOM ETC within the system
• Reporting quality or production issues.
• Testing or inspection of parts / equipment.
Knowledge, Skills, and Abilities
• High mechanical and technical ability
• Knowledge and understanding of beverage systems and equipment and concepts to troubleshooting equipment
• Knowledge of electrical and refrigeration operation
• Excellent communication/phone skills
• Ability to work under pressure and dealing with irate customers/ agents
• Ability to work with minimal supervision and self-starter
• General knowledge of computers, excel, word, access ETC..
Education and Experience
• High school diploma required / technical school / collage helpful
• 3 plus years of field technical experience /working within the beverage industry preferred
• General Computer knowledge
Lancer Worldwide is unable to sponsor applicants for employment-based visas for this position. All candidates must be legally authorized to work in the United States at the time of application and throughout employment, without the need for employer-sponsored visa status now or in the future.
Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.
EEO Statement
Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
TBD