ZipRecruiter

Log In

2

Technical Phone Support Full Time Jobs (NOW HIRING)

AV Company

Be Seen First

Audiovisual Field Service Technician

Harrisburg, PA · On-site

Offer technical phone support to customers and internal staff as needed. * Help develop and promote our company's presence as a leading AV service provider. * Perform additional duties as directed by ...

Weave

Technical Support

Lehi, UT · On-site

... * Full-time positions only (40 working hours between 6am-6pm M-F) * Reports to: Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls. * Provide ...

next page

Showing results 1-20

All JobsTechnical Phone Support JobsTechnical Phone Support Full Time Jobs

Technical Phone Support Full Time information

See salary details

$14

$26

$44

How much do technical phone support full time jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for technical phone support full time in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Phone Support Full Time vs Technical Customer Service Representative?

AspectTechnical Phone Support Full TimeTechnical Customer Service Representative
CredentialsTypically requires technical certifications or knowledgeOften requires customer service or basic technical knowledge
Work EnvironmentCall centers, remote support, technical departmentsCall centers, retail, or online support roles
Industry UsageIT, telecom, software companiesIT, retail, service industries
Job FocusDiagnosing and resolving technical issuesHandling customer inquiries and basic troubleshooting

Technical Phone Support Full Time roles focus on resolving technical issues with specialized knowledge, often requiring certifications. Technical Customer Service Representatives handle customer inquiries, emphasizing communication skills. While both roles involve phone support, the technical support position is more technically oriented, whereas customer service roles focus on customer satisfaction and basic troubleshooting.

What cities are hiring for Technical Phone Support Full Time jobs? Cities with the most Technical Phone Support Full Time job openings:
What are the most commonly searched types of Technical Phone Support jobs? The most popular types of Technical Phone Support jobs are:
What states have the most Technical Phone Support Full Time jobs? States with the most job openings for Technical Phone Support Full Time jobs include:
Technical Phone Support Full Time jobs near you

Audiovisual Field Service Technician

AV Company

Harrisburg, PA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The Field Service Technician is responsible for delivering excellent on-site service and installation support for corporate, educational, and event audiovisual systems. The technician will perform preventive maintenance, service troubleshooting, repairing integrated AV systems, providing installation support as needed, and collaborating within a small technical team to ensure quality AV solutions for our clients.

Responsibilities

  • Provide on-site and preventative maintenance service calls for audiovisual systems.
  • Troubleshoot and repair complex audio, video, and control systems including LCD/DLP/CRT projectors and AV switchers.
  • Support installation and modification of integrated AV systems in collaboration with sales and project teams.
  • Communicate technical information and system capabilities to clients and staff at various levels.
  • Coordinate product returns and exchanges through the service coordinator.
  • Prepare and submit documentation such as labor/material reports, maintenance logs, and time sheets timely and accurately.
  • Offer technical phone support to customers and internal staff as needed.
  • Help develop and promote our company's presence as a leading AV service provider.
  • Perform additional duties as directed by management.

Required Qualifications

  • Technical degree or certificate preferred, combined with relevant AV experience.
  • 2-5 years of experience servicing audiovisual systems.
  • Proficient reading and understanding of blueprints, schematics, and technical manuals.
  • Basic knowledge of AV control software such as AMX, Crestron, and DSP setup.
  • Experience with brands such as Sony, Barco, NEC, AMX, Cisco, and Extron switchers.
  • Strong customer service, verbal and written communication skills.
  • Ability to manage multiple tasks and work effectively in fast-paced environments.
  • Detail-oriented, self-sufficient with excellent time management and strong troubleshooting skills.
  • Able to lift up to 50 pounds.