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Technical Phone Support Full Time Jobs (NOW HIRING)

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Qualifications • At least 2 years experience in technical support, preferably phone support • ... • Permanent full-time. PLEASE SEND RESUME WHEN APPLYING Company Description ComputerWorks ...

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Offer technical phone support to customers and internal staff as needed. * Help develop and promote our company's presence as a leading AV service provider. * Perform additional duties as directed by ...

... * Full-time positions only (40 working hours between 6am-6pm M-F) * Reports to: Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls. * Provide ...

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Technical Phone Support Full Time information

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How much do technical phone support full time jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for technical phone support full time in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Technical Phone Support Full Time vs Technical Customer Service Representative?

AspectTechnical Phone Support Full TimeTechnical Customer Service Representative
CredentialsTypically requires technical certifications or knowledgeOften requires customer service or basic technical knowledge
Work EnvironmentCall centers, remote support, technical departmentsCall centers, retail, or online support roles
Industry UsageIT, telecom, software companiesIT, retail, service industries
Job FocusDiagnosing and resolving technical issuesHandling customer inquiries and basic troubleshooting

Technical Phone Support Full Time roles focus on resolving technical issues with specialized knowledge, often requiring certifications. Technical Customer Service Representatives handle customer inquiries, emphasizing communication skills. While both roles involve phone support, the technical support position is more technically oriented, whereas customer service roles focus on customer satisfaction and basic troubleshooting.

What cities are hiring for Technical Phone Support Full Time jobs? Cities with the most Technical Phone Support Full Time job openings:
What are the most commonly searched types of Technical Phone Support jobs? The most popular types of Technical Phone Support jobs are:
What states have the most Technical Phone Support Full Time jobs? States with the most job openings for Technical Phone Support Full Time jobs include:
Certified Pharmacy Technician - Phone Support

Certified Pharmacy Technician - Phone Support

Onco360

Waltham, MA • On-site

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.
Our specialty pharmacy is located in Waltham MA. This is a remote opportunity, after onsite training period.
Starting salary from $23.00 an hour and up - we also offer $3.00/HR shift differential for WEEKEND schedules.
Sign-On Bonus: $5,000 for employees starting before July 31, 2026.
We offer quarterly incentive bonuses as well as a $500 bonus for technicians to obtain their CPhT and/or CPhT-ADV credentials.
We offer a variety of benefits including:
  • Medical; Dental; Vision
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Company paid benefits - life; and short and long-term disability
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive

As a member of our Inbound and Outbound Phone Support team, you will:
  • Assist health care providers and patients by phone; answering questions and requests.
  • Communicate with patients and physician office staff to coordinate medication refill deliveries.
  • Work with Insurance companies regarding rejected claims and prior authorizations.
  • Serve as a primary contact for calls to patients and physicians.

To be successful in this role, you will need:
  • Good interpersonal skills
  • Excellent verbal, written and customer service skills
  • Ability to work independently, meet deadlines and be flexible
  • Good organizational skills and detail oriented
  • Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
  • Ability to perform tasks accurately and efficiently when inputting information
  • Licensed/registered pharmacy technician or as required by state law
  • Basic math and analytical skills
  • Intermediate typing/keyboarding skills

Required education:
  • High school or equivalent

Required experience:
  • Pharmacy Technician: 1+ years

Required license or certification:
  • Registered Pharmacy Technician

Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.
#OncoPhone1