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Remote Operations Jobs in Michigan (NOW HIRING)

Affirm

Revenue Operations Lead

Detroit, MI · On-site +1

$88K - $128K/yr

Revenue Operations serves as the backbone of the Revenue organization at affirm. We follow a ... The majority of our roles are remote and you can work almost anywhere within the country of ...

Brightwing

Dealer Auditor-Remote

Auburn Hills, MI · Remote

$35 - $40/hr

Prior audit experience (financial, compliance, operational, or dealership/franchise) Experience ... Up to 50% - With this position being remote, the possibility of travel is anywhere in the ...

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How much do remote operations jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote operations in Michigan is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Remote Operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

How does a Remote Operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are remote operations?

Remote operations refer to the management and control of business processes, machinery, systems, or teams from a distance, typically using digital tools and connectivity. These roles can include overseeing technical systems, facilitating communication, or managing workflow across different locations. Remote operations are common in industries such as energy, IT, manufacturing, and customer service, allowing organizations to operate efficiently without requiring all personnel to be on-site.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are the most commonly searched types of Operations jobs in Michigan? The most popular types of Operations jobs in Michigan are:
What are popular job titles related to Remote Operations jobs in Michigan? For Remote Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Operations jobs in Michigan look for? The top searched job categories for Remote Operations jobs in Michigan are:
What cities in Michigan are hiring for Remote Operations jobs? Cities in Michigan with the most Remote Operations job openings:
Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Michigan as of May 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,788 per year, or $21.1 per hour.

Insurance Agency Director of Operations

TrueChoice

Bloomfield Hills, MI • Remote

$135K - $160K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About the Role

TrueChoice Coverage is a growing insurance agency seeking a Director of Agency Operations to own and run the operational backbone of the business.
This is a hands-on leadership role responsible for bringing structure, driving execution, and ensuring the agency runs efficiently day-to-day. You will work directly with leadership to build and refine operational systems across agent onboarding, carrier relationships, workflows, and performance management.
This is not a maintenance role we are looking for someone who can step in, take ownership, and build structure where it does not yet exist while keeping everything moving forward.
What Youll Do

  • Own day-to-day agency operations and ensure consistent execution across the business
  • Manage and strengthen carrier relationships, appointments, and alignment
  • Lead agent onboarding, licensing, and compliance processes end-to-end
  • Build, implement, and enforce internal workflows and operational systems
  • Drive accountability across timelines, projects, and team execution
  • Partner with leadership to align operations with growth initiatives
  • Support and optimize call center and lead flow operations (as applicable)
  • Identify gaps, remove blockers, and continuously improve how the agency operates
What Were Looking For

  • 5+ years in an insurance agency environment (required)
    • Experience selling or supporting individual policies (life, health, or personal lines)
  • Proven experience owning or running agency operations (not just supporting)
  • Experience in a call center, high-volume, or lead-driven environment strongly preferred
  • Hands-on experience with:
    • agent onboarding
    • licensing and compliance
    • internal workflows and process execution
  • Ability to operate independently and take full ownership of outcomes
  • Strong problem-solving skills with a bias toward action
  • Comfortable working in a fast-paced, evolving environment where structure is still being built
Nice to Have (But Not Required)

  • Experience managing or supporting commission processes
  • Exposure to lead vendors or lead flow management
  • Experience scaling operations in a growing agency or startup environment
Why This Role

  • Direct ownership of a critical function within a growing agency
  • Opportunity to build and shape operational systems from the ground up
  • High visibility and direct collaboration with leadership
  • Ability to make an immediate and measurable impact on business performance
Compensation

  • Base salary: $135,000 $160,000
  • Performance-based bonus: 1520% tied to operational outcomes
  • Total compensation potential: $155,000 $190,000+

This is a remote position.